Bell Captain - Casino jobs in Avondale, AZ

Bell Captain - Casino oversees the operations of the bell stand. Handles luggage for guests upon arrival or departure. Being a Bell Captain - Casino transports luggage between lobby and guest rooms. Stores luggage as needed. Additionally, Bell Captain - Casino may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Bell Captain - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Bell Captain - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Casino Host
  • BLUEWATER CASINO & RESORT
  • Parker, AZ OTHER
  • Job Details

    Level:    Experienced
    Job Location:    BlueWater Resort and Casino - Parker, AZ
    Position Type:    Full Time
    Education Level:    High School
    Salary Range:    $17.00 Hourly
    Job Shift:    Any
    Job Category:    Hospitality - Hotel

    Description

    SUMMARY:

    Meets and greets guests of the casino and ensures that a high level of customer service is maintained in the VIP Lounge. Responsible to develop, reactivate and maintain strong personal relationships with high value guests. Must be knowledgeable of and be able to explain games offered by the casino as well as currently approved marketing promotions and programs. Must be knowledgeable of all hotel services and amenities. Provides customer service by providing food and drinks to guests of the Lounge. Provides comps to casino guests according to the approved internal controls. Performs duties, as assigned by the Director of Marketing, Player Development Manager, and Casino Host Coordinator at the BlueWater Resort & Casino.

    ESSENTIAL DUTIES & RESPONSIBILITIES:

    Assist in the development of guest invitation lists for special events conducted by the BlueWater Resort & Casino. Maintains relationship with VIP guests and monitors and understands all aspects of play level, game preferences, dining and entertainment, amenities of preference to maximize repeat visits and play. Communicates both orally and in writing to current, new and past guests. Completes all required reports which includes player’s weekly activity report, dining, shows, etc. Conveys terms of Players Club Program and explains qualification requirements to prospective gaming guests. Identifies and initiates relationships with new guests for possible enrollment into the Players Club. Assists and makes reservation for guests for on and off property outlets. Books and suggests dining, shows for guests. Books golf reservations. Restocks VIP Lounge amenities. Requires Food and Beverage Handling Certification. Identifies all pertinent information of Black, Platinum card holder, i.e., Birthday, Anniversary, Spouses Name, Taste in Food, Choice of Cigarette, etc. Oversees and greets active player(s) on the floor. Reviews all player arrivals thru Hotel Reservation System to insure room readiness and any amenities as well as provide a welcome gift. Distributes information for casino events. Tracks daily check-in volume. Suggests activities for guest entertainment. Request amenities from Room Service. Perform all duties deemed necessary for the success of the department. All other duties assigned (non gaming functions and issued gaming license permitting).

    KNOWLEDGE, SKILLS & ABILITIES:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures.

    Must be proficient in standard office procedures and equipment. Knowledgeable in Word, Excel and Windows. Ability to work with minimal supervision is a must. Problem solving skills are much needed to clearly present ideas and findings to Supervisor and other departments. Knowledgeable with Microsoft PC. Organizational skills. Verbal and written communication skills. Ability to multi-task, work under pressure and meet deadlines required.

    Qualifications


    QUALIFICATIONS & REQUIREMENTS:

    High school diploma or general education degree (GED). Must possess strong customer service skills. Experience in the gaming industry preferred but not required. Excellent verbal skills, ability to be creative and innovative in guest satisfaction. Ability to resolve applicable guest concerns. Enjoys interacting with people and have the ability to make each guest feel welcome. Service quality characteristics including courtesy, promptness, and professionalism. Analytical skills and good computer skills necessary.

    PHYSICAL DEMANDS:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Must be able to stand, move, and work throughout the office area and property, including walking up to 1 ½ mile, climbing stairs, and sitting at a desk/work station for the duration of the shift. Also may be subjected to a smoke filled environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment.

    WORK ENVIRONMENT:

    Indoor office environment. This position regularly works indoors but occasionally work outdoors during events. The noise level in the work environment is generally quiet to moderate and may become excessively noisy at times. Position is in a fast-paced environment. Smoke filled environment at times. Will have contact with employees, external agencies and the public.

    ACCESSIBILITY:

    Restricted

    Disclaimer: The duties and responsibilities identified in this position description are illustrative only and are in no way intended to be a complete list of activities that may be required of an incumbent. The information contained in this job description is for compliance with the American Disabilities Act (ADA) and is not an exhaustive list of duties performed for this position. Additional duties are performed by the individual currently holding this position and additional duties may be assigned.

  • 11 Days Ago

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Captain
  • Aimbridge Hospitality
  • Phoenix, AZ FULL_TIME
  • Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels,...
  • 1 Month Ago

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Casino Host Coordinator
  • BLUEWATER CASINO & RESORT
  • Parker, AZ OTHER
  • Job Details Level: Experienced Job Location: BlueWater Resort and Casino - Parker, AZ Position Type: Full Time Education Level: High School Salary Range: $19.00 Hourly Job Shift: Any Job Category: Hos...
  • 14 Days Ago

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Taco Bell - Cashier
  • Taco Bell
  • Phoenix, AZ FULL_TIME
  • We are sorry. The job offer you are looking for is no longer available. Your job as cashier will be a blend of hospitality and operations. Aside from taking orders and processing payments, you'll ofte...
  • 18 Days Ago

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Taco bell server
  • Taco Bell
  • Phoenix, AZ FULL_TIME
  • As a server, you truly care about providing a memorable and hospitable experience. You are welcoming and accommodating with the ability to educate our patrons and guide their experience to create last...
  • 22 Days Ago

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Taco bell supervisor
  • Taco Bell
  • Phoenix, AZ FULL_TIME
  • The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices. You will be actively involved in the selection, orientation and training of crew mem...
  • Just Posted

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0 Bell Captain - Casino jobs found in Avondale, AZ area

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099 - Bashas' Starbucks Barista - Thompson Peak & Bell Rd
  • Bashas'
  • Scottsdale, AZ
  • Job Description POSITION PURPOSE: We are looking for a fearless and accountable Starbucks Barista who is positive and pa...
  • 3/28/2024 12:00:00 AM

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Cook 1 - Toro Latin Restaurant
  • AccorHotel
  • Scottsdale, AZ
  • Company Description Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scot...
  • 3/28/2024 12:00:00 AM

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Dishwasher
  • Ceghospitality
  • Gilbert, AZ
  • Location: Gilbert, AZ **Job Description** Concept Entertainment Group is currently seeking a Dishwasher. Our mission is ...
  • 3/28/2024 12:00:00 AM

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Dishwasher
  • Streets of New York, Inc
  • Phoenix, AZ
  • **Dishwasher** Phoenix, AZ **Streets of New York is currently hiring for Busser/Dishwasher** **Location:** **Hours:** **...
  • 3/28/2024 12:00:00 AM

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Host/Hostess-Thirsty Lion
  • Ceghospitality
  • Gilbert, AZ
  • Location: Gilbert, AZ **Job Description** Concept Entertainment Group is seeking a Host/Hostess to work at Thirsty Lion....
  • 3/28/2024 12:00:00 AM

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Busser
  • Pita Jungle
  • Phoenix, AZ
  • **Busser** **Job Title:** Busser **Reports To:** General Manager **FLSA Status:** Non-Exempt **Summary:** Sets and reset...
  • 3/28/2024 12:00:00 AM

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Baker - Phoenix Convention Center - Aventura Catering
  • ARAMARK
  • Phoenix, AZ
  • **Job Description** It?s time to bake new dreams! As an integral member of our amazing Food Services Team, you?ll feel r...
  • 3/28/2024 12:00:00 AM

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Bell Person- Hotel-Full Time (Harrah's Ak-Chin Casino)>
  • Caesars Entertainment
  • Maricopa, AZ
  • Caesars Entertainment - Harrah's Ak-Chin [Service Attendant / Customer Service] As a Bell Person at Caesars Entertainmen...
  • 3/24/2024 12:00:00 AM

Avondale is a city in Maricopa County, Arizona, United States, adjacent to Phoenix. According to the 2017 U.S. Census estimates, the population of the city is 84,025. Avondale, incorporated in 1946, experienced rapid residential and commercial growth in the years since 1980. Once primarily a sparsely populated farming community with many acres of alfalfa and cotton fields, Avondale has transformed into a major bedroom suburb for Phoenix. Several major residential subdivisions and shopping centers have recently been built on former farmland, many adjacent to Interstate 10.[citation needed] Phoe...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Bell Captain - Casino jobs
$32,006 to $40,268
Avondale, Arizona area prices
were up 2.2% from a year ago