Behavioral Health Case Management Manager manages a staff of case managers responsible for emotional, mental or psychological patient care coordination. Evaluates performance of case managers. Being a Behavioral Health Case Management Manager ensures care provided is in accordance with clinical guidelines and organizational standards. Requires a bachelor's degree. Additionally, Behavioral Health Case Management Manager typically reports to a head of a unit/department. The Behavioral Health Case Management Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Behavioral Health Case Management Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Position Description
The Manager of Case Management is a key part of our Post-Crisis Team and plays a pivotal role in overseeing and coordinating the activities of a dedicated team focused on providing support and intervention to individuals in the aftermath of a crisis situation. This position requires a strong background in behavioral health, leadership skills, and a commitment to promoting mental well-being.
About Us
Welcome to Nevada Behavioral Health Systems (NBH/NovumHealth)!
Since 2015, Nevada Behavioral Health Systems has managed the mental health and substance abuse services for residents of Nevada. We have created a network of providers who focus on the core principles of recovery: strengths-based, person-centered, individualized treatment and support for people with mental illness and substance use disorders.
Position Responsibilities (Include but not limited to)
· Lead, inspire, and manage a multidisciplinary team of behavioral health professionals.
· Foster a collaborative and supportive team culture that emphasizes empathy, respect, and dedication to client care.
· Provide guidance and supervision to team members, ensuring the delivery of high-quality, evidence-based interventions.
· Contribute to the development and enhancement of post-crisis support programs.
· Collaborate with stakeholders to identify and implement best practices in behavioral health crisis intervention.
· Stay informed about emerging trends and research in the field of mental health to continually improve program effectiveness.
· Oversee the assessment and intervention processes for individuals experiencing post-crisis distress.
· Ensure that the team's interventions are aligned with ethical and evidence-based practices in behavioral health.
· Monitor and evaluate the effectiveness of interventions, making adjustments as necessary.
· Collaborate with other mental health professionals, emergency responders, and community resources to ensure a comprehensive and integrated approach to post-crisis care.
· Establish and maintain strong working relationships with relevant agencies, organizations, and community partners.
· Oversee the accurate and timely documentation of client interactions, interventions, and outcomes.
· Generate regular reports on team performance, outcomes, and any trends or challenges observed.
Skills
· Ability to inspire, motivate, and lead a multidisciplinary team.
· Strong decision-making skills, especially in high-pressure situations.
· Effective communication and conflict resolution skills.
· In-depth knowledge of behavioral health and crisis intervention strategies.
· Familiarity with a range of therapeutic approaches and evidence-based practices.
· Clinical licensure (LCSW, LPC, CPC, or equivalent) and a master's degree in a relevant field.
· Experience in developing and implementing behavioral health programs.
· Strategic thinking to contribute to program improvement and innovation.
· Ability to monitor and evaluate program outcomes and make data-driven decisions.
· Strong collaboration skills to work with other mental health professionals, emergency responders, and community organizations.
· Ability to build and maintain positive relationships with stakeholders and partners.
· Effective verbal and written communication skills.
· Ability to convey complex information in a clear and understandable manner.
· Empathetic and active listening skills.
· Experience in crisis intervention and de-escalation techniques.
· Ability to remain calm and focused during high-stress situations.
· Knowledge of local resources and services for individuals in crisis.
· Experience providing supervision and guidance to a team of mental health professionals.
· Ability to conduct training sessions and ensure team members are up-to-date on best practices.
· Strong understanding of ethical standards in mental health.
· Cultural competence and the ability to work with diverse populations.
· Strong organizational and documentation skills.
· Attention to detail in maintaining accurate records and generating reports.
· Flexibility to adapt to changing situations and evolving program needs.
· Ability to think on your feet and make sound decisions in dynamic environments.
· Efficiently manage time and resources to meet program goals and deadlines.
· Prioritize tasks effectively, balancing administrative responsibilities with client care.
Qualifications
Experience: Minimum of 3 years experience working in the field of behavioral health, conducting assessments, and providing clinical services.
Education: A Master's Degree is required.
License / Certification: Valid Nevada license as an LMFT, LCSW, LCPC (including interns)
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
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Work Location: In person