Behavioral Health Case Management Manager manages a staff of case managers responsible for emotional, mental or psychological patient care coordination. Evaluates performance of case managers. Being a Behavioral Health Case Management Manager ensures care provided is in accordance with clinical guidelines and organizational standards. Requires a bachelor's degree. Additionally, Behavioral Health Case Management Manager typically reports to a head of a unit/department. The Behavioral Health Case Management Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Behavioral Health Case Management Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Summary/Objective:
Provide mental health case management services to identified adults with Serious & Persistent Mental Illness (SPMI) and/or children with serious emotional disturbance (SED). Services are designed to assist these individuals in gaining access to needed medical, social, educational, financial, and other services necessary to ensure stabilization of functioning and meet mental health needs. Case management services will be delivered either face-to-face or via telephone contact with the client, family, or other service providers. The Case Manager develops a functional assessment and individual community support plan. The Case Manager refers and assists the individuals in obtaining needed mental health and other services, coordinates the individual’s services, and monitors the delivery of services.
Examples of mental health and community services which may be accessed include:
Required Education and Experience:
Essential Functions:
Primary Responsibilities
Administrative Responsibilities
Professional Expectations
Work Environment and Physical Demands:
Under normal circumstances the employee will need to have the physical capacity to continuously use his/her hands for simple and firm grasping and fine manipulation. Occasionally the employee will be required to do the following:
Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, hours will fluctuate based on workload and client schedule. Occasional weekend work will be mandatory based on client needs.
Travel: This position requires some local travel each day, between the office, school, home, and community training locations.
Additional Eligibility Qualification:
None
Work Authorization/Security Clearance:
None required
AAP/EEO Statement:
Solutions does not discriminate in employment with regard to race, creed, national origin, political affiliation, marital status, age, gender, sexual orientation, or number of dependents. As part of the Solutions team, no provider or staff member shall aid, coerce, or conspire to cause a termination or resignation of another team member because of illegal discriminatory factors.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.