Banquet Set-Up Supervisor - Casino jobs in Virginia

Banquet Set-Up Supervisor

Overview:  This position is responsible for the physical set up of all group function areas and coffee breaks. Also acts as a supervisor in the absence of the Banquet Set Up Supervisor. Reports to the Banquet Manager.

Responsibilities:

·         Checks Banquet Event Orders (BEOs) at the beginning of each shift to ensure correct set-up to ensure guest satisfaction.

·         Supervises staff in the absence of the Banquet Set Up Supervisor.

·         Sets up/tears down tables according to BEO specifications in a timely and safe manner.

·         Ensures all setups are done to the BEO specifications and/or established Company procedures.

·         Ensures all required supplies and equipment is in the room at least 15 minutes prior to event start time.

·         Keeps all function rooms and storage areas clean and orderly.

·         Assists banquet function guests with any special needs/requests throughout their function.

·         Follows all policy, procedures and service standards.

·         Performs other duties as assigned.

Qualifications:

·         Possess basic reading skills needed to properly read BEOs.

·         Ability to multi-task

·         Must be able to stand and walk for long periods of time, frequently squat, reach above shoulder level, crouch, balance and push/pull, occasionally bend/stoop, twist, climb and kneel, repeatedly lift/carry up to 25lbs, frequently lift/carry up to 50 lbs and occasionally lift/carry up to 75 lbs for 8 hour shift

·         Possess previous customer service experience preferred

·         Must be able to work in both indoor and outdoor locations and conditions

·         Valid driver’s license

·         Must have sufficient mobility to perform assigned tasks within service times established by the company

·         Ability to work days, nights, weekends, holidays