Banquet Set-Up Supervisor - Casino jobs in Massachusetts

Description

Status: Seasonal, Full-time, Non-exempt

Responsibility: High level of supervision needed. Low level of operational decision making

Reports to: Director of Food and Beverage

Supervises: N/A

Skill:

• Excellent Teamwork and Communication Skills- Interact, work and relate with people, listen, speak, read, write, observe and use English fluently
• Excellent Customer Service Skills- Product knowledge, problem-solving skills, time management, attentiveness, patience, positive attitude, a willingness to go the extra mile, responsibility, professionalism.
• Advanced Food Service Skills- Food presentation, service etiquette, knowledge of food and beverage service standards, positive attitude, knowledge of menu components, food, beverage, and wine
• Basic Safety Skills- Observe safety rules, safely operate equipment, food safety consciousness, CPR and First Aid.

Effort: Medium-Walk and stand for extended periods of time. Bend, reach, push, pull, lift, and carry up to 50 pounds.

Work Conditions: Level 3- Half of the work is performed indoors, half outdoors. Half of the work is performed in an air-conditioned environment, variable schedule based on business demands, some duties require working with hazards

Duties:

• Serves bread, butter and water as Members and guests are seated.
• Assists in carrying food trays to and from the kitchen.
• Assists servers in their tasks of serving Members and guests.
• Removes soiled dishes from tables using proper serving techniques and brings to dish washing area.
• Breaks down trays in dish area as they are brought back from the floor placing silverware in soaking bins, glassware in appropriate racks, and stacking like dishes together.
• Places linen and trash in appropriate location. Removes soiled linen and/or placemats from table and replace with clean items.
• Always anticipates needs of Members and guests in order to provide proactive service .
• Sets tables with silverware, glassware, china, and clean linen or placemat, as required by reservations.
• Keeps ice bins filled and replenishes when needed.
• Completes opening and closing side work as assigned.
• Maintains a neat, professional appearance with proper nametag and uniform throughout each shift.
• Maintains work areas in a safe and sanitary manner.
• Perform other duties as assigned.

Qualifications