Banquet Manager jobs in Wilmington, NC

Banquet Manager plans, directs and coordinates banquets held within the establishment. Negotiates contracts, assists in the selection of menu items, schedules banquet staff, arranges for facilities or equipment, and communicates customer needs to the appropriate personnel. Being a Banquet Manager develops and maintains banquet accounts by ensuring customer satisfaction before, during, and after the event. May require a bachelor's degree. Additionally, Banquet Manager typically reports to a head of a unit/department. The Banquet Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Banquet Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Banquet Manager
  • WILMINGTON CONVENTION HOTEL LLC
  • Wilmington, NC OTHER
  • Job Details

    Level:    Experienced
    Job Location:    Wilmington Convention Hotel LLC - Wilmington, NC
    Position Type:    Full Time
    Education Level:    High School
    Salary Range:    Undisclosed
    Job Category:    Hospitality - Hotel

    Description

    SUMMARY                                                                                                                                                               

    The Banquet Manager is responsible for:

    • Manage Banquet service operations to achieve customer satisfaction, quality service and compliance with corporate/franchisor policies and procedures while meeting/exceeding financial goals.
    • Position is responsible for long and short term planning and day-to-day operations of the banquet section. 
    • Recommends policy and procedural changes.
    • Implements and monitors the section's budget and manages expenses within approved budget constraints.

     

    JOB RESPONSIBILITIES

    The Banquet Manager’s primary responsibilities will include:

    • Analyze Banquet Event Orders, communicate effectively with customers, managers and associates to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed customer's expectations.
    • Monitor and control Banquet budget (i.e. labor costs, beverage costs, supplies and equipment) and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service.
    • Hire staff and conduct orientation to ensure that all areas of responsibility are properly covered according to company standards and within budget.
    • Assign all associates their duties, and inspect work for conformance to prescribed company/franchise standards of cleanliness.
    • Prepare all schedules for the department and forwards same to senior management for approval
    • Inventories stock to ensure adequate supplies
    • Investigate complaints and takes corrective action.
    • Prepare any reports concerning room occupancy, payroll expenses, and department expenses.
    • Record data concerning work assignments and special projects and prepare periodic reports.
    • Check periodically each day on any and all special project work.
    • Greet and interact with the guest in a friendly and professional manner creating the “WOW” experience.
    • Possess full knowledge of all matters relating to proper techniques as established by hotel/franchise requirements.
    • Interact with fellow associates in a courteous and professional manner.
    • Ensure that all guest requests you receive are satisfied in a timely and efficient manner. 
    • Provides service in a highly professional manner at all times.
    • Conduct daily pre-shift meeting.
    • Complete associate safety training in compliance with franchise procedures, regulations and Banquet Captain.
    • Review internal management reports to include: occupancy forecasts, night audit summary, payroll edits, man-hour and payroll reports, productivity results from the prior day, operating checkbook accounts and schedules.
    • Generate all department purchase orders and forwards same to senior management for approval.
    • Participate with formation of department annual operating budgets.
    • Ensure that the hotel maintains all standards as defined by any third party affiliations hotel franchiser where applicable.
    • Perform month end inventories in a timely and accurate manner.
    • Ensure that all department employees receive comprehensive training as specified by the operating business plan assumptions.
    • Enforce 100% staff compliance with uniform and grooming standards.
    • Report unsafe work conditions/practices and safety/security violations in accordance with company policy.
    • Other duties as assigned.
    • Participate in all special projects, task forces and committees, as requested.
    • Attend weekly staff meeting

    Qualifications


    REQUIRED SKILLS AND ABILITY

    • Ability to make occasional decisions which are generally guided by established policy and procedures.
    • Excellent English verbal and written communication.
    • Exposure to scheduling, purchase orders processing, time cards calculations and expense control systems preferred.
    • Demonstrated computer skills.
    • Performed in an operation of 2 million in Banquet yearly sales.

     

    REQUIRED EDUCATION AND EXPERIENCE

    • Education – One to two post high school education.
    • Experience – Two to three years in a related position.
      • Prior experience as a property level Banquet Manager preferred.
  • 1 Month Ago

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Banquet Server
  • ASM Global-SMG
  • Wilmington, NC PART_TIME
  • Position: Server Department: Food and Beverage Reports To: Food and Beverage Manager FLSA Status: Part-time/Hourly/Non-exempt Summary The Server is responsible for providing the highest degree of prof...
  • 19 Days Ago

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Banquet Houseman
  • WILMINGTON CONVENTION HOTEL LLC
  • Wilmington, NC OTHER
  • Job Details Level: Entry Job Location: Wilmington Convention Hotel LLC - Wilmington, NC Education Level: High School Salary Range: Undisclosed Job Category: Hospitality - Hotel Description SUMMARY The...
  • 22 Days Ago

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Banquet Server
  • Concord Hospitality Enterprises Company
  • Beaufort, NC FULL_TIME
  • DescriptionWe are hiring Banquet Servers!We are looking for people that have a passion to serve others! Our events at our hotel provide great exposure of our venue for receptions, meetings, trainings ...
  • 23 Days Ago

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Banquet Server
  • The Beaufort Hotel
  • Beaufort, NC FULL_TIME
  • DescriptionWe are hiring Banquet Servers!We are looking for people that have a passion to serve others! Our events at our hotel provide great exposure of our venue for receptions, meetings, trainings ...
  • Just Posted

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Banquet Server
  • WILMINGTON CONVENTION HOTEL LLC
  • Wilmington, NC OTHER
  • Job Details Level: Entry Job Location: Wilmington Convention Hotel LLC - Wilmington, NC Position Type: Full-Time/Part-Time Education Level: High School Salary Range: Undisclosed Job Category: Hospital...
  • 1 Day Ago

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0 Banquet Manager jobs found in Wilmington, NC area

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Restaurant Manager | Dram Yard | Arrive Wilmington
  • Dram Yard
  • Wilmington, NC
  • RESTAURANT MANAGER | DRAM YARD AT ARRIVE WILMINGTON POSITION PROFILE: We're looking for a conscientious, hospitality-dri...
  • 3/28/2024 12:00:00 AM

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Banquet Server | HOTEL DU PONT *$500 incentive*
  • 100 Ocean
  • Wilmington, NC
  • ** Banquet Server | HOTEL DU PONT *$500 incentive*** **Job Category****:** Food & Beverage **Requisition Number****:** B...
  • 3/28/2024 12:00:00 AM

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Banquet Server | HOTEL DU PONT
  • 100 Ocean
  • Wilmington, NC
  • ** Banquet Server | HOTEL DU PONT** **Job Category****:** Food & Beverage **Requisition Number****:** BANQU08447 Showing...
  • 3/28/2024 12:00:00 AM

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Banquet Captain
  • WILMINGTON CONVENTION HOTEL LLC
  • Wilmington, NC
  • Job Details Level Entry Job Location Wilmington Convention Hotel LLC - Wilmington, NC Position Type Full-Time/Part-Time ...
  • 3/27/2024 12:00:00 AM

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Banquet Server
  • ASM Global
  • Wilmington, NC
  • Position: Server Department: Food and Beverage Reports To: Food and Beverage Manager FLSA Status: Part-time/Hourly/Non-e...
  • 3/26/2024 12:00:00 AM

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Banquet Server | HOTEL DU PONT *$500 incentive*
  • Hotel Dupont
  • Wilmington, NC
  • ** Banquet Server | HOTEL DU PONT *$500 incentive*** **Job Category****:** Food & Beverage **Requisition Number****:** B...
  • 3/24/2024 12:00:00 AM

Wilmington is a port city and the county seat of New Hanover County in coastal southeastern North Carolina, United States. With a population of 119,045 in 2017, it is the eighth most populous city in the state. Wilmington is the principal city of the Wilmington Metropolitan Statistical Area, a metropolitan area that includes New Hanover and Pender counties in southeastern North Carolina, which has a population of 263,429 as of the 2012 Census Estimate. Wilmington was settled by the English along the Cape Fear River. The city was named after Spencer Compton who was the Earl of Wilmington. Its ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Banquet Manager jobs
$40,484 to $64,094
Wilmington, North Carolina area prices
were up 1.5% from a year ago

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