Banquet Manager - Casino jobs in Rocky Mount, NC

Overview:
We are seeking a skilled and experienced Banquet Manager to join our team. As a Banquet Manager, you will be responsible for overseeing all aspects of banquet operations, ensuring exceptional service and customer satisfaction. This is a key leadership role within our hotel, requiring strong management skills and a passion for delivering memorable experiences.

Responsibilities:
- Manage and coordinate all banquet activities, including set-up, service, and breakdown
- Ensure smooth execution of events, from small meetings to large-scale banquets
- Supervise banquet staff, providing guidance and training as needed
- Collaborate with the culinary team to create customized menus and ensure food quality and presentation meet high standards
- Maintain inventory of banquet supplies and equipment, coordinating with purchasing when necessary
- Develop and maintain positive relationships with clients, responding to inquiries and addressing concerns promptly
- Conduct pre-event meetings with clients to finalize details and ensure all requirements are met
- Monitor banquet operations to ensure compliance with health and safety regulations
- Handle guest feedback and resolve any issues or complaints in a professional manner

Experience:
- Previous experience in team management within the food service industry, preferably in a hotel or banquet setting
- Strong knowledge of banquet operations, including set-up, service, and breakdown procedures
- Familiarity with catering and bartending practices
- Excellent interviewing and hiring skills to build a competent banquet team
- Proficient in food handling and production techniques
- Solid understanding of restaurant management principles
- Exceptional organizational and multitasking abilities

If you are a dedicated professional with a passion for delivering outstanding banquets and events, we would love to hear from you. Join our team as a Banquet Manager and contribute to creating memorable experiences for our guests.

Job Type: Full-time

Pay: $61,321.00 - $65,107.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Raleigh, NC 27609: Relocate before starting work (Required)

Work Location: In person