Banquet Manager - Casino jobs in Montgomery, AL

Banquet Manager - Casino oversees the operations of the banquet facilities. Deals with clients and potential clients. Being a Banquet Manager - Casino discusses clients' needs and timing, and negotiates contracts. Coordinates with buffet chefs to identify options and needs. Additionally, Banquet Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Banquet Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Banquet Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Casino
  • Wind Creek Hospitality
  • Wetumpka, AL FULL_TIME
  • SHIFT : 4 : 30 PM - 1 : 00 AM

    Shifts can vary based on needs.

    Job Overview :

    It is the primary responsibility of the Casino Concierge to assist in the creation of guest loyalty by providing unparalleled guest service while enthusiastically promoting the Wind Creek Rewards program.

    This position will ensure the delivery and execution of service excellence to internal and external guests and foster a culture that is passionate about delivering world-class guest service.

    All duties are performed in accordance with the departmental and property policies, practices, and procedures, as well as within the framework and intent of the Purpose.

    Purpose :

    Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

    Value System :

    Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer.

    The resulting creation of wealth will grow opportunities for all.

    Duties and Responsibilities :

    • Greet guests on phone and in person, establish rapport and provide excellent service by answering questions, resolving disputes and answering guest requests to encourage VIP growth
    • Issue complimentaries based on specific casino guidelines for levels of play and as requested by Casino Marketing team and Management
    • Coordinate special requests and reservations as needed with Casino Marketing team, department representatives and outside vendors for VIP level guests
    • Utilize software applications / systems to maximum effectiveness
    • Assist in the execution of VIP promotions and special events; assist in the execution of floor promotions and special events as needed
    • Explain the advantages of rated play and encourage the use of the Wind Creek Rewards program; inform new prospects about Rewards benefits
    • Know player preferences and provide personalized service; anticipate and provide for VIP guest needs in advance of request in conjunction with the Casino Host team
    • Identify new VIP's to the Casino Marketing team to assist in building relationships
    • Be a participating team member by providing input and suggestions, volunteering and being involved in projects, committees, and task forces
    • Be proactive with incidents and issues, ensuring resolution with team members and guests
    • Maintain high standards of courtesy, hospitality, friendliness and professionalism; consistently demonstrate superior guest service skills
    • Adhere to regulatory, departmental and company policies in an ethical manner
    • Teamwork : Collaborates with Casino Marketing and all support departments to ensure player satisfaction. Communicates relevant information to team members and management to maintain consistency
    • Maintains confidentiality of all player accounts and company information
    • Other duties as assigned
    • Last updated : 2024-03-22

  • 4 Days Ago

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Banquet Captain
  • Trilogy Hotel
  • Montgomery, AL FULL_TIME
  • “Always deliver what is promised, and always execute what is committed” is what we adhere to! Come join our team where we are committed to providing rewarding opportunities for our associates, the dev...
  • 1 Month Ago

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Banquet Setup
  • Willow Point Golf Country Club
  • Alexander, AL FULL_TIME
  • We are seeking reliable and detail-oriented individuals to join our banquet setup team. As a Banquet Setup Staff member, you will play a crucial role in ensuring successful events by preparing and arr...
  • 1 Month Ago

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Banquet Server ( PART-TIME)
  • PCH Hotels & Resorts Inc.
  • Montgomery, AL PART_TIME
  • Maintains high service standards, handles cashiering responsibilities and check control procedures. Serves all food and beverage items according to use records and established procedures. Assists with...
  • Just Posted

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Banquet Server ( PART-TIME)
  • Renaissance Montgomery Hotel & Spa at the...
  • Montgomery, AL PART_TIME
  • Maintains high service standards, handles cashiering responsibilities and check control procedures. Serves all food and beverage items according to use records and established procedures. Assists with...
  • Just Posted

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Banquet Server/Bartender
  • InTime Staffing
  • Montgomery, AL TEMPORARY
  • The duties and responsibilities of a Banquet Server are to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction.Job Details:...
  • 2 Days Ago

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0 Banquet Manager - Casino jobs found in Montgomery, AL area

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Catering Manager - Tuskegee University
  • Perkins Management Services Comp
  • Tuskegee Institute, AL
  • Are you an experienced Catering Manager that has a passion for catering and working with the public and is looking for a...
  • 3/28/2024 12:00:00 AM

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Sales Manager
  • Atrium Hospitality
  • Montgomery, AL
  • Hotel: Montgomery Embassy Suites Sales Manager Full time Atrium SPIRIT - where teamwork, passion and appreciation ignite...
  • 3/28/2024 12:00:00 AM

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FOOD SERVICE UTILITY (FULL AND PART-TIME)
  • Morrison Healthcare
  • Montgomery, AL
  • **FOOD SERVICE UTILITY (FULL AND PART-TIME)** * We are now hiring for full and part-time **FOOD SERVICE UTILITY** positi...
  • 3/28/2024 12:00:00 AM

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Floor Tech
  • ABM Industries, Inc.
  • Montgomery, AL
  • Job Description Position Summary Details The Cleaner position provides the cleaning and upkeep of an assigned area. Mont...
  • 3/27/2024 12:00:00 AM

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Cook
  • Troon Golf, L.L.C.
  • Montgomery, AL
  • Lagoon Park Golf Course is excited to announce the exceptional career opportunity of Cook. Qualified candidates will thr...
  • 3/24/2024 12:00:00 AM

Montgomery is the capital city of the U.S. state of Alabama and the county seat of Montgomery County. Named for Richard Montgomery, it stands beside the Alabama River, on the coastal Plain of the Gulf of Mexico. In the 2010 Census, Montgomery's population was 205,764. It is the second most populous city in Alabama, after Birmingham, and is the 118th most populous in the United States. The Montgomery Metropolitan Statistical Area's population in 2010 was estimated at 374,536; it is the fourth largest in the state and 136th among United States metropolitan areas. The city was incorporated in 18...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Banquet Manager - Casino jobs
$43,029 to $92,774
Montgomery, Alabama area prices
were up 1.3% from a year ago

Banquet Manager - Casino in Yakima, WA
The Four Diamond, Viejas Casino and Resort is hiring an energetic, experienced Banquet Manager to lead the banquet team during our expansion of our new hotel and banquet space.
February 25, 2020
Banquet Manager - Casino in Killeen, TX
As a casino and resort, River Rock also provides accommodation for you and your guests.
February 17, 2020
Banquet Manager - Casino in New Britain, CT
This venue offers event spaces like the Whistler Ballroom (A, B, C & combined) with a capacity for up to 290 guests banquet style of 580 guests in stand-up reception mode.
December 09, 2019