Banquet Manager - Casino jobs in Lake Charles, LA

Banquet Manager - Casino oversees the operations of the banquet facilities. Deals with clients and potential clients. Being a Banquet Manager - Casino discusses clients' needs and timing, and negotiates contracts. Coordinates with buffet chefs to identify options and needs. Additionally, Banquet Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Banquet Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Banquet Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Casino Operations Assistant Shift Manager
  • L'auberge Casino Resort Lake Charles
  • Charles, LA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

     

    We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

     

    Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

    WE LOVE OUR WORK.

    • Responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department. Provides oversight for all games, game protection, and overall Table Games/Slots operations on their shift.   Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.
    • Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
    • Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.
    • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. 
    • Responsible for the overall integrity of daily Table Games and/or Slot operations; provides oversight for the gaming floor.
    • Responsible for the accountability of the chips, cards, dice and all other gaming equipment.
    • Verifies table inventories and effectively manages table limits.
    • Works closely with Vice President/Director to implement and oversee overall strategies for the overall engagement, customer service, comp ability, games layout and mix, revenue growth, and expense management in order to maximize profitability.
    • Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers.
    • Maintains and processes all paperwork, logs, schedules, and communication pertaining to the Table Games/Slots department.
    • Responsible for the overall engagement of all team members by addressing and managing team member feedback, suggestions, complaints, and grievances.
    • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
    • Maintains strict confidentiality in all departmental and company matters.

    BRING US YOUR BEST.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

    • Bachelor's degree (B.A. / B.S.) from four-year college or university; or minimum of five years of experience in a comparable Table Games Operations leadership position; or equivalent combination of education and experience.
    • Excellent skills in both written and oral communication.
    • Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Table Games operating systems.
    • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
    • Ability to write reports, business correspondence, and procedure manuals.
    • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
    • Must have extensive knowledge of all Table Games and Table Games Operations.
    • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

    SUPERVISORY RESPONSIBILITIES                                                     

    This job has supervisory responsibilities.

    • Responsible for staff development and training programs.
    • Responsible for rewards and recognition program to maximize employee engagement.
    • Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
    • Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
    • Determines work procedures and expedites workflow.
    • Responsible for employee performance (disciplining, coaching, counseling).

    LANGUAGE SKILLS

    Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

     

    REASONING ABILITY

    Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

     

    CERTIFICATES, LICENSES, REGISTRATIONS

    Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

     

    Must obtain a First Aid/AED certification.  Must successfully complete C.A.R.E or TIPS training.

     

    Must possess a valid driver’s license and have acceptable driving history as determined by Penn National Gaming’s auto insurance carrier.

     

    PHYSICAL DEMANDS 

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

     

    The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

     

    WORK ENVIRONMENT

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud.

     

    Employee could be exposed to an environment containing unrestricted second hand tobacco smoke.

    STAY IN THE GAME. FOLLOW US.

    We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

     

    Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

     

       

    We're changing entertainment. Follow us.

     

    Equal Opportunity Employer

     

     

     

     

     

     

     

  • 15 Days Ago

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Banquet Porter
  • L'auberge Casino Resort Lake Charles
  • Charles, LA OTHER
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 13 Days Ago

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Banquet Server
  • L'auberge Casino Resort Lake Charles
  • Charles, LA OTHER
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 13 Days Ago

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Casino Host
  • L'auberge Casino Resort Lake Charles
  • Charles, LA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 15 Days Ago

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Casino Floor Attendant & Daiquiri Bartender
  • Bordertown Casino
  • Vinton, LA PART_TIME,FULL_TIME
  • We are looking for someone who has great customer service skills, loyal & hard worker and that will be willing to train & work in multiple departments that we have to offer. We are a professional vide...
  • 3 Days Ago

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Beverage Server-Casino Bar
  • L'auberge Casino Resort Lake Charles
  • Charles, LA PART_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • Just Posted

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0 Banquet Manager - Casino jobs found in Lake Charles, LA area

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Server
  • Denny's Inc
  • Lake Charles, LA
  • This job posting is for employment at an independently owned and operated franchisee of Denny's. At Denny's, we love fee...
  • 3/28/2024 12:00:00 AM

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Host/Hostess
  • Denny's Inc
  • Lake Charles, LA
  • This job posting is for employment at an independently owned and operated franchisee of Denny's. At Denny's, we love fee...
  • 3/28/2024 12:00:00 AM

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Beverage Barback
  • Golden Nugget
  • Lake Charles, LA
  • Overview: Barback Join the vibrant and exciting atmosphere at Golden Nugget Hotel and Casino as a Barback! We are lookin...
  • 3/28/2024 12:00:00 AM

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Food Champion
  • B&G Food Enterprises
  • Lake Charles, LA
  • The Taco Bell Food Champion plays and important role in producing tasty food in a quick and efficient manner. YOU will s...
  • 3/28/2024 12:00:00 AM

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Sous Chef - Vic & Anthony's Steakhouse
  • Golden Nugget
  • Lake Charles, LA
  • Overview: Golden Nugget Lake Charles is a luxury casino-resort that opened in December 2014. The property contains nearl...
  • 3/27/2024 12:00:00 AM

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Olive Garden Italian Restaurant - Line Cook
  • Olive Garden Italian Restaurant
  • Lake Charles, LA
  • As line cook, you are responsible for the preparation, presentation and execution of all items on the menu. The kitchen ...
  • 3/26/2024 12:00:00 AM

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Olive Garden Italian Restaurant - Host
  • Olive Garden Italian Restaurant
  • Lake Charles, LA
  • As host, you'll be the conductor of the orchestra that is service. You are the first impression of the restaurant and se...
  • 3/26/2024 12:00:00 AM

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Olive Garden Italian Restaurant - Dishwasher
  • Olive Garden Italian Restaurant
  • Lake Charles, LA
  • As a dishwasher, you will be responsible for cleaning all prep equipment, silverware, glassware and dishes according to ...
  • 3/26/2024 12:00:00 AM

Lake Charles (French: Lac Charles) is the fifth-largest incorporated city in the U.S. state of Louisiana, located on Lake Charles, Prien Lake, and the Calcasieu River. Founded in 1861 in Calcasieu Parish, it is a major industrial, cultural, and educational center in the southwest region of the state. As of the 2010 census, the population was 71,993. Lake Charles is the principal city of the Lake Charles Metropolitan Statistical Area, having a population of 202,040. It is the larger principal city of the Lake Charles-Jennings Combined Statistical Area, with a population of 225,235. The 2010 pop...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Banquet Manager - Casino jobs
$43,479 to $93,744
Lake Charles, Louisiana area prices
were up 1.2% from a year ago

Banquet Manager - Casino in Yakima, WA
The Four Diamond, Viejas Casino and Resort is hiring an energetic, experienced Banquet Manager to lead the banquet team during our expansion of our new hotel and banquet space.
February 25, 2020
Banquet Manager - Casino in Killeen, TX
As a casino and resort, River Rock also provides accommodation for you and your guests.
February 17, 2020
Banquet Manager - Casino in New Britain, CT
This venue offers event spaces like the Whistler Ballroom (A, B, C & combined) with a capacity for up to 290 guests banquet style of 580 guests in stand-up reception mode.
December 09, 2019