Banquet Captain - Casino jobs in Kentucky

Opportunity for experienced Banquet Leader

Who this job will appeal to

A fun energetic team player looking for an opportunity to learn and grow!

Responsibilities:

• Approaches all encounters with guests and colleagues in a friendly, service-oriented manner
• Maintains constant communication with guests and on-site meeting contact to ensure all expectations are met or exceeded
• Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfaction
• Coordinates with other departments to arrange for the delivery of requested services.
• Maintains contact with kitchen staff to ensure complete effective communication between food production and food service
• Ensures all functions are set and staff is prepared and organized before required time on BEO
• Inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive
• Ensures proper setting of buffet tables and other food service tables
• Arranges for and ensures proper sequence of service for each event
• Supervises clearing and post function cleanup and garbage removal
• Maintains clean and orderly back areas, pre-function areas and storage areas
• Assures that all china, glassware, silverware, linen, etc are returned to their proper location after each event
• Supervises the handling, storage, and security of all catering service equipment and decor
• Assists with leading/training staff
• Conducts regular staff meetings to build rapport and ensures colleagues are well informed
• Clearly projects the visions of the department and measures progress
• Attends weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experience
• Reviews scheduling and labor needs to meet the guests needs as well as maximize efficiency
• Work with the kitchen staff to ensure appropriate inventories are stocked including food and beverage and non-food and beverage items used for Food and Beverage events
• Work with the Event/Sales Manager(s) to ensure quality and accuracy of set-ups within all catering rooms
• Become familiar with the computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software perspective.

Qualifications:

• Associate’s degree (A.A.) or equivalent from two-year College or technical school; one year to two years related experience and/or training; or equivalent combination of education and experience.
• Valid Managers ServSafe Certification
• Valid Alcohol Service Permit
• Familiar with inventory cost control and menu planning.
• Basic computer proficiency: E-mail, Excel, Word, Outlook
• Working knowledge of Point of Sale and timekeeping systems
• Previous supervisory experience is required
• Knowledge of food and beverage operation and preparation is required
• Cash handling abilities; basic math skills including significant number manipulation
• Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
• Good verbal and written communication skills.
• Must have a flexible schedule and quality driven
• Detail oriented yet able to excel while multi-tasking
• Able to accept responsibility and lead by example
• Cash handling and computer skills
• Excellent communication skills
• Able to lift 25 LBS

Open availability must be able to work late nights and weekends if needed.

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 2 years
• 4 years

Shift:

• 10 hour shift

Weekly day range:

• Monday to Friday

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person