Banquet Captain - Casino jobs in Jacksonville, NC

Banquet Captain - Casino oversees banquet servers. Serves food and beverages to banquet guests. Being a Banquet Captain - Casino may take food and beverage orders when there are not enough servers present. Ensures guest satisfaction. Additionally, Banquet Captain - Casino may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Banquet Captain - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Banquet Captain - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Banquet Captain
  • WILMINGTON CONVENTION HOTEL LLC
  • Wilmington, NC OTHER
  • Job Details

    Level:    Entry
    Job Location:    Wilmington Convention Hotel LLC - Wilmington, NC
    Position Type:    Full-Time/Part-Time
    Education Level:    High School
    Salary Range:    Undisclosed
    Job Category:    Hospitality - Hotel

    Description

    SUMMARY                                                                                                                                                               

    The Banquet Captain is responsible for:

    • Operate Banquet service operations to achieve customer satisfaction, quality service and compliance with corporate/franchisor policies and procedures while meeting/exceeding financial goals.
    • Responsible for assisting with long and short term planning and day-to-day operations of the banquet section. 
    • Recommends policy and procedural changes. 
    • Implements and monitors the section's budget and manages expenses within approved budget constraints.

     

    JOB RESPONSIBILITIES

    The Banquet Captain’s primary responsibilities will include:

    • Analyze Banquet Event Orders, communicate effectively with customers, managers and associates to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed customer's expectations.
    • Monitor and control Banquet budget (i.e. labor costs, beverage costs, supplies and equipment) and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service.
    • Hire staff and conduct orientation to ensure that all areas of responsibility are properly covered according to company standards and within budget.
    • Assign all associates their duties, and inspect work for conformance to prescribed company/franchise standards of cleanliness.
    • Prepare all schedules for the department and forwards same to senior management for approval.
    • Inventories stock to ensure adequate supplies.
    • Investigate complaints and takes corrective action.
    • Prepare any reports concerning room occupancy, payroll expenses, and department expenses. 
    • Record data concerning work assignments and special projects and prepare periodic reports. Check periodically each day on any and all special project work.
    • Greet and interact with the guest in a friendly and professional manner creating the “WOW” experience.
    • Possess full knowledge of all matters relating to proper techniques as established by hotel/franchise requirements.
    • Interact with fellow associates in a courteous and professional manner.
    • Ensure that all guest requests you receive are satisfied in a timely and efficient manner. 
    • Provides service in a highly professional manner at all times.
    • Conduct daily pre-shift meeting.
    • Complete associate safety training in compliance with franchise procedures, regulations and Banquet Captain.
    • Review internal management reports to include: occupancy forecasts, night audit summary, payroll edits, man-hour and payroll reports, productivity results from the prior day, operating checkbook accounts and schedules.
    • Generate all department purchase orders and forwards same to senior management for approval.
    • Participate with formation of department annual operating budgets.
    • Ensure that the hotel maintains all standards as defined by any third party affiliations hotel franchiser where applicable.
    • Perform month end inventories in a timely and accurate manner.
    • Ensure that all department employees receive comprehensive training as specified by the operating business plan assumptions.
    • Enforce 100% staff compliance with uniform and grooming standards.
    • Report unsafe work conditions/practices and safety/security violations in accordance with company policy.
    • Other duties as assigned.
    • Non Essential Functions:
    • Participate in all special projects, task forces and committees, as requested.
    • Attend weekly staff meeting

    Qualifications


    REQUIRED SKILLS AND ABILITY

    • Ability to make occasional decisions which are generally guided by established policy and procedures.
    • Excellent English verbal and written communication.
    • Exposure to scheduling, purchase orders processing, time cards calculations and expense control systems preferred.
    • Demonstrated computer skills.
    • Knowledgeable with Delphi system and or optimal settings

     

    REQUIRED EDUCATION AND EXPERIENCE

    • Education – One to two years of post high school education.
    • Experience – Two to three years in a related position.
      • Prior experience as a property level Banquet Captain preferred.
  • 2 Days Ago

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Banquet Captain
  • ZEALANDIA HOLDING COMPANY
  • Sunset Beach, NC OTHER
  • Job Details Job Location: Sea Trail Golf - Sunset Beach, NC Position Type: Full Time Salary Range: Undisclosed Job Shift: Any DescriptionEast Coast Golf Management, Inc. (ECG), is hiring a full-time B...
  • 17 Days Ago

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Banquet Captain
  • East Coast Golf Management Inc
  • Sunset Beach, NC FULL_TIME
  • East Coast Golf Management, Inc. (ECG), is hiring a full-time Banquet Captain at Sea Trail Golf Resort in Sunset Beach, NC! We offer membership of our travel club as a benefit to every employee after ...
  • 18 Days Ago

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Banquet Captain - Avista Resort
  • AVISTA RENTALS LLC
  • North Myrtle Beach, SC FULL_TIME
  • Banquet Captain - Avista Resort Job description: The Banquet Captain oversees all food and beverage deliveries for functions held in the hotel and all details pertaining to functions being held in all...
  • 19 Days Ago

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Casino Host
  • The Big M Casino
  • Little River, SC FULL_TIME
  • Casino Host (The Big M Casino) compensation: Hourly employment type: full-time The Big "M" Casino is now hiring Casino Hosts. Must provide great customer service, build and promote an exciting environ...
  • 1 Month Ago

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Food Captain
  • Circle K
  • Bern, NC FULL_TIME
  • Store 2706790: 425 Hotel Drive, New Bern, North Carolina 28562Availability - Shift/DaysFlexible Availability ACCOUNTABILITIESFood Category expert in storeEnsures all food operational execution in stor...
  • 20 Days Ago

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0 Banquet Captain - Casino jobs found in Jacksonville, NC area

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Cook
  • Old Chicago
  • Jacksonville, NC
  • LINE COOKS, PREP COOKS & PIZZA COOKS Get paid after each day worked with our partner Daily Pay! Part-time or full-time h...
  • 3/28/2024 12:00:00 AM

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Barista - PT
  • Barnes & Noble
  • Jacksonville, NC
  • Barista, Restaurant, Retail
  • 3/28/2024 12:00:00 AM

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Prep Cook
  • Red Lobster Hospitality, LLC
  • Jacksonville, NC
  • Would you like to prepare delicious seafood dishes for our guests and play a critical role in the kitchen? A Prep Cook a...
  • 3/28/2024 12:00:00 AM

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Server / Wait Staff
  • Waffle House, Inc.
  • Jacksonville, NC
  • At Waffle House, we are not in the food business. We are in the People Business and we are hiring immediately for full t...
  • 3/28/2024 12:00:00 AM

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Facility Cleaner
  • ABM Industries, Inc.
  • Kinston, NC
  • Job Description Position Summary Details The Cleaner position provides the cleaning and upkeep of an assigned area. Esse...
  • 3/27/2024 12:00:00 AM

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Restaurant Team Member
  • Papa John's
  • Jacksonville, NC
  • * Pay varies based on location. Restaurant Team Member The Restaurant Team member performs assigned workstation duties t...
  • 3/27/2024 12:00:00 AM

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Barista - PT
  • Barnes & Noble, Inc.
  • Jacksonville, NC
  • Barista, Restaurant, Retail
  • 3/27/2024 12:00:00 AM

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Retail-Part Time Service Team Member-Days & Weekends-Cashier/Sales Associate>
  • Michael's Inc
  • Jacksonville, NC
  • Michaels - 2001 Marlin Dr, Unit 600 [Retail Associate / Cashier] As a Team Member at Michaels, you'll: Help customers sh...
  • 3/27/2024 12:00:00 AM

Jacksonville is a city in Onslow County, North Carolina, United States. As of the 2010 United States census, the population stood at 70,145, which makes Jacksonville the 14th largest city in North Carolina. Jacksonville is the principal city of Onslow County and is included in the Jacksonville, North Carolina metropolitan area. In 2014, Forbes magazine ranked Jacksonville as the fifth fastest-growing small city in the United States. Demographically, Jacksonville is the youngest city in the United States with an average age of 22.8 years old, which can be attributed to the large military presen...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Banquet Captain - Casino jobs
$33,607 to $42,145
Jacksonville, North Carolina area prices
were up 1.5% from a year ago

Banquet Captain - Casino in Anderson, IN
Ensures proper staffing and scheduling of all Banquet team.
December 26, 2019
Banquet Captain - Casino in Pierre, SD
This includes coordinating the execution of banquet events by working as a liaison between the kitchen and banquet staff; inspecting all set-ups per the Banquet Event Order (BEO); enforcing rules and regulations; motivating and leading banquet staff to ensure that guests’ expectations are exceeded.
February 22, 2020
Banquet Captain - Casino in Worcester, MA
Effectively supervises and coordinates the activities performed by Banquet staff during all food and beverage service to ensure that service standards are followed.
December 11, 2019