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Banking Operations Director jobs in Texas

Banking Operations Director directs all duties and functions of departments for a financial institution. Plans and accomplishes business objectives. Being a Banking Operations Director establishes standards for work-related policies and procedures. Requires a bachelor's degree in area of specialty. Additionally, Banking Operations Director typically reports to top management. The Banking Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Banking Operations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

Recently Added Banking Operations Director jobs

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National Director Retail Banking and Operations
  • Comerica Bank
  • Dallas, TX FULL_TIME
  • National Director Retail Banking and Operations
    The National Director, Retail Banking has overall leadership and management responsibility for Banking Center sales and service nationally. As a senior executive of the Retail Bank, this position has strategic responsibility to support development and execution of its vision and direction. The position is directly responsible to:
    • Deliver and manage exceptional customer experiences through banking centers that lead to growth of personal banking customers and drive invaluable relationships that generate low cost, granular deposits as well as revenue generation through loans and services offered. This includes 400 Banking Centers, today located in Michigan, California, Texas, Florida and Arizona. The banking centers represent nearly 2200 employees which is approximately 32% of Comerica's total workforce and approximately $18 billion in deposits and $2 billion in loans.
    • Encompass delivery of the experience for customers gathered through digital means, ensuring for the effectiveness to onboard and develop these new relationship to generate revenue.
    • Meet financial targets and objectives for Retail banking.
    • Establish strategic priorities that support new customer acquisition, relationship expansion and customer retention.
    • Collaborate across the bank to bring the right expertise to deliver on customer needs.
    • Ensure expectations for risk management practices are known and executed effectively.
    The National Director is also accountable for first line of defense risk and compliance managed through the Banking Center Market Operations Director. The department is comprised of 60 colleagues responsible to:
    • Ensure effectiveness of first line of defense market operational strategies, controls and execution.
    • Ensure existance of effective operational processes and risk management controls.
    • Manage and direct all banking center operational initiatives and risk incidents.
    • Provide Banking Center operational support via the Retail Support Call Center.
    • Identify and alert executive and senior management to potential systemic issues and direct remediation.
    *50% Travel Required
    Position responsibilities
    Responsible for overall leadership and management responsibilty for National Banking Center Sales and Service
    • Responsibility for overall development and leadership of all retail banking activities nationally. This includes responsibility for: currently, 400 Banking Centers located in Michigan, California, Texas, Florida and Arizona. These banking centers represent nearly 2200 employees which is approximately 31% of Comerica's total workforce; $18 billion in deposits and $2 billion in loans (as of Novembr 2023.) Recognize and drive impact for the significant role retail banking customer growth has on the growth of deposits balances contributed to Comerica's balance sheet management.
    • Develop and actively manage banker activity behaviors and sales protocols for retail banking creating a strategy, gaps analysis and execution plan for developing and actively managing the overall customer experience as delivered through the bankers
    • Build management and sales talent at all levels of the organization to raise performance and provide succession management.
    Meeting financial targets and objectives for Retail banking which includes establishing strategic priorities that support new customer acquisition, relationship expansion and customer retention
    • Lead the retail banking group to achieve the profit and loss plan and balance sheet growth plan and partner with the retail leadership team to achieve the overall retail bank financial plan.
    • Ensure individual consumer and small business customers' needs are met while providing for growth and profitability of the business.
    • Lead the growth efforts for de novo banking centers including attracting new customers through strategic sales and marketing while striving to achieve accretion objectives.
    • Lead the development and implementation of retail bank deposit revenue growth strategies; directly manage checking and investment deposit gathering, consumer/installment lending, credit card activities, and mortgage lending sales.
    • Reinforce a strong customer centric and risk management culture.
    • Implement lending sales strategies to realize desired portfolio objectives in terms of type and size of loans and terms offered resulting in a high-quality loan portfolio in partnership with credit administration.
    • Maintain a highly visible leadership role in the communities served as well as internally within Comerica.
    Responsible for effective partnerships across the organization
    • Actively participate in Retail Bank and Retail Banking implementation and adoption of future oriented distribution channel strategies to include facilities, technologies, staffing strategies and banker execution of consultative process.
    • Create effective business partnerships to understand and support the achievement of business goals for Comerica's major lines of business including Small business and Commercial banking, and wealth management through the development of joint collaboration goals and the assurance of excellent customer service.
    • Provides oversight and actively participates in the development of incentive plans that reward customer-centric sales practices that aligns with Comerica's risk tolerance.
    Ensuring risk management practices are maintained in an increasingly regulated environment
    • Ensuring all colleagues are aware of and accountable for their roles in risk management initiatives, including Compliance Management and Issue Management.
    • Encouraging and supporting open discussion and the understanding of risks inherent in the business, as well as the actions taken by management to ensure those risks are managed, and that returns are appropriate for the risks assumed.
    • Manage Compliance Management including regulatory training completion, recognizing phishing emails and timely response to customer complaints.
    • Manage controllable losses to plan.
    Responsible for Leadership and Management of Banking Center Market Operations team strategies and execution.
    • Accountability for all banking center operational initiatives and operational risk management via a team of local Retail Operations Managers.
    • Responsible for BC operational support via a call center known as the Retail Support Center.
    • Manages and directs on high-risk incidents.
    • Identifies and alerts executive and senior management to potential systemic issues and delivers on suggested resolutions.

    Position Qualifications
    • 4 year Bachelor Degree
    • 15 or more years of Retail Banking experience in the banking or financial industry
    • 10 years of demonstrated experience building, developing, managing and retaining a team of banking sales professionals dedicated to delivering superior customer experience through effective sales leadership
    • 10 years of demonstrated experience in expanding current and new relationships through networks and business development
    • 5 years senior level experience in a manager of managers role
    • 2 years community involvement in a leadership role
    Comerica Bank Tower
    8:00am - 5:00pm Monday - Friday
    Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.

     

  • 23 Days Ago
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Director of Event Operations
  • Dewberry Farm Operations LLC
  • Brookshire, TX FULL_TIME
  • Dewberry Farm Operation, LLC Job Title: Event Operations Director Location: Brookshire, TX Job Type: Full Time – Hourly Salary: Based on Experience Reports to: General Manager Direct Reports: Yes Prim...
  • 21 Days Ago
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Banking Center Operations Specialist
  • Texas Regional Bank
  • Southlake, TX FULL_TIME
  • Position Summary The Banking Center Operations Specialist plays a dual role within the banking center by providing both Teller and New Account services. Providing high quality customer service and a p...
  • 9 Days Ago
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Banking Center Operations Manager
  • Texas Regional Bank
  • Johnson, TX FULL_TIME
  • Position Summary The Banking Center Operations Manager is responsible for the administration, management and efficient daily operation of a full-service banking center. This includes operations, produ...
  • 11 Days Ago
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Banking Center Operations Manager
  • Texas Regional Bank
  • Dallas, TX FULL_TIME
  • Position Summary The Banking Center Operations Manager is responsible for the administration, management and efficient daily operation of a full-service banking center. This includes operations, produ...
  • 15 Days Ago
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Banking Center Operations Specialist
  • Texas Regional Bank
  • Houston, TX FULL_TIME
  • Position Summary The Banking Center Operations Specialist plays a dual role within the banking center by providing both Teller and New Account services. Providing high quality customer service and a p...
  • 15 Days Ago
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Banking Operations Director jobs at Popular Companies

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Operations Director
  • Lhoist
  • Henderson, NV
  • RESPECT to people, COURAGE to be pioneers and raise the bar, and always demonstrating INTEGRITY and authenticity. Do the...
  • 4/18/2024 12:00:00 AM
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Operations Director
  • Perfect Placement Group, LLC
  • Kent, WA
  • Operations Director Warehouse Location: Kent, WA Summary: The Operations Director is responsible for the effective manag...
  • 4/18/2024 12:00:00 AM
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Director of Operations / Operations Director
  • Habitat for Humanity of Greater Garland, Inc.
  • Garland, TX
  • Habitat for Humanity of Greater Garland is seeking an Operations Director to join our team and help this established 30 ...
  • 4/17/2024 12:00:00 AM
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Operations Director
  • Chick-fil-A
  • Wyncote, PA
  • Thank you for your interest at a great career opportunity with Chick-fil-A. Here, you are taking the first step towards ...
  • 4/17/2024 12:00:00 AM
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Operations Director
  • Ildico Inc.
  • Beverly Hills, CA
  • Job Description Job Description Position Purpose: Our firm is looking for an experienced and motivated Operations Direct...
  • 4/17/2024 12:00:00 AM
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Operations Director
  • Hiring Now!
  • Virginia State University, VA
  • Job Description We are currently seeking a highly experienced and dynamic DC Director. The ideal candidate will possess ...
  • 4/17/2024 12:00:00 AM
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Operations Director
  • Bemis Center For Contemporary Arts
  • Omaha, NE
  • Job Description Job Description THE OPPORTUNITY Bemis Center for Contemporary Arts seeks an experienced, detail-oriented...
  • 4/17/2024 12:00:00 AM
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Operations Director
  • Wood Group Pratt & Whitney
  • Bloomfield, CT
  • Job Description Job Description SUMMARY WGPW provides repair, overhaul and testing services of industrial gas turbine en...
  • 4/16/2024 12:00:00 AM
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About Texas

Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast. Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Banking Operations Director jobs
$123,372 to $172,058

Most Popular Cities in Texas for Banking Operations Director Jobs

What does a Banking Operations Director do?

Banking Operations Director in Fort Worth, TX
For example, management could authorize retail or call center staff to perform transactions and maintenance without filling out forms to send to operations for review.
January 17, 2020
Banking Operations Director in Lompoc, CA
Financial Center Operations Manager Leadership Development Program (FCOM LDP).
February 13, 2020
Banking Operations Director in Rapid City, SD
As the headcount in branches associated with operations falls those that remain increasingly have to dedicate their time to sales and customer service.
December 26, 2019