Banking Operations Director directs all duties and functions of departments for a financial institution. Plans and accomplishes business objectives. Being a Banking Operations Director establishes standards for work-related policies and procedures. Requires a bachelor's degree in area of specialty. Additionally, Banking Operations Director typically reports to top management. The Banking Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Banking Operations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
About Us
First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.
Job Summary & Responsibilities:
This resource will be part of the Retail Digital Banking Group’s Operations Team, reporting to the SVP, Risk & Operations Manager, for the Group. This team member will perform various daily production support activities ranging from reviewing and processing exceptions, supporting access management reviews, various types of testing, data analysis, information tracking, responding to group mailbox items, and more. This resource will be expected to develop a broad and deep knowledge base of the online/mobile banking systems, products, services, and related processes, and use that knowledge to eventually assume broader support activities that extend to three groups of constituencies – the extended Retail Digital Banking Group, regional banking stakeholders including key support partners and client-facing associates, and to some degree bank customers.
Key responsibilities will include, but are not limited to:
Requirements:
Preferred Skills:
Benefit Highlights
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Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.