Banking Operations Department Manager jobs in Utah

Banking Operations Department Manager manages and directs the operations department for a financial institution. Ensures efficient delivery of products and services to clients. Being a Banking Operations Department Manager develops and implements polices and procedures. Requires a bachelor's degree or its equivalent. Additionally, Banking Operations Department Manager typically reports to a senior manager. The Banking Operations Department Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Banking Operations Department Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Core Banking Operations Manager
  • mountainamerica
  • Sandy, UT FULL_TIME
  • LOCATION

    Mountain America Center - Hybrid:

    9800 S Monroe St
    Sandy, UT 84070

    SCHEDULE

    Full Time

    To be effective, an individual must be able to perform each job duty successfully.

    Technology Services

    • Lead and perform activities associated with the design, build and deployment of the Core platform and related technologies, partnering with internal and 3rd party stakeholders for successful delivery. This may include but not be limited to, new solution implementation and installation, configuration, integrations to other credit union systems, and data extraction.
    • Manage and where needed, perform activities associated with the ongoing application maintenance (upgrades, monitoring, application patching, etc) of the Core platform and related technologies
    • Manage and where needed, perform activities associated with the day to day needs of business partners, such as application configuration changes, creating/changing batch jobs, and maintaining user permissions.
    • Partner with business unit stakeholders and leadership to ensure strong relationships are maintained, and business, technology requirements and solutions are understood
    • Define and maintain operational standards that address key Core activities and promote consistency efficiency, security, and quality. Examples include but are not limited to, implementation (build), maintenance (run), user access controls and testing processes.
    • Build and deliver a service model that meets defined operational standards, team metrics and regulatory controls
    • Act as subject matter expert and custodian of related Core Banking technologies, educating, and assisting business partners with their objectives
    • Develop Core platform strategies that identify opportunities for application optimization, redesign, and/or process improvement
    • Facilitate and support User Group forums and feedback addressing the various needs, concerns, expectations of credit union employees supporting our members. Demonstrate results back to the group against key deliverables.
    • Attend and promote branch visits to observe day to day use of Core technologies for continual input and evolution
    • Manage 3rd party relationships where needed for application support. Follow credit union processes for the needed contractual agreements ensuring all expectations for 3rd party obligations, service levels, penalties, etc. are met.
    • Responsible for the measuring, reporting and solution outcomes associated with assigned metrics for areas such as, quality, employee satisfaction, and team capacity.
    • Manage an On Call schedule for 24/7 support, and where needed, perform On Call support activities promoting optimal solution uptime, service levels and minimal user interruptions across our employee and member audience.
    • Ensure solution monitoring is in place and continually revisited to ensure notification/alerts are triggered for relevant staff identifying critical events immediately and areas requiring further attention.

    Team Management

    • Effectively manage team capacity against the business needs and priorities of the Credit Union – ensuring the right focus and urgency are allocated accordingly. Produce relevant metrics resulting from the team’s identified system for resource planning/time tracking.  
    • Actively manage performance, develop talent, and create career paths and sustainable succession plans.
    • Assist the Core Banking team with, and as needed, perform the needed hands-on troubleshooting and support of production issues and efforts
    • Leverage internal and external resources (forums, groups, trainings) to stay abreast of industry best practice, influence change and promote technical credibility for leading and driving team outcomes
    • Building a strong technical culture around our business systems that emphasizes technical excellence, rapid iteration, strong security, and frictionless user experiences.

    Governance

    • Ensure platforms are appropriately architected and deployed to deliver business continuity and disaster recovery objectives, partnering with other Technology resources where needed.
    • Responsible for application access controls meeting regulatory requirements and enabling satisfactory internal and external audits.
    • Identify and communicate risk and associated mitigation plans to drive awareness and collective decisioning with business partners and leadership

    KNOWLEDGE, SKILLS, and ABILITIES

    The requirements listed are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

    Experience

    • 5 years experience supporting Retail Core Banking software or Enterprise Platform equivalent
    • 3 years experience managing application support team(s)

    Education

    • BS or equivalent in related field preferred

    Computer/Office Equipment Skills

    • Microsoft OS and SQL database experience required
    • IBM AIX and Db2 experience preferred

    Language Skills 

    • Demonstrated ability to clearly communicate verbally and in writing.
    • Demonstrated ability to read and follow instructions.

    Other Skills and Abilities

    • Results driven and proactive, with a strong sense urgency and accountability
    • A strategic approach, with the ability to lead and motivate your team
    • Able to promote and maintain high standards of customer service at all times improving outcomes for employees and Credit Union members.
    • Strong organizational and management skills promoting cross functional collaboration and mutual desire for results.
    • Excellent communication skills, both written and oral demonstrated through all levels within the organization, from end-user to senior management regarding business and IT needs.

    PHYSICAL ABILITIES / WORKING CONDITIONS

    Physical Demands

    Ability to sit, talk and hear consistently

    Ability to stand, walk, and use hands to handle or reach occasionally

    Vision Requirements

    Close vision (clear vision at 20 inches or less)

    Distance vision (clear vision at 20 feet or more)

    Weight Lifted or Force Exerted

    Ability to lift up to 25 pounds occasionally may need to lift up to 50 pounds.

    Environmental

    There are no unusual environmental factors (such as a typical office)

    Noise Environment

    Moderate noise (business office with computers and printers, light traffic)

    ***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.***

    #LI-FW1

  • 15 Days Ago

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IT Infrastructure Operations Manager
  • Enterprise Technology Operations
  • Midvale, UT FULL_TIME
  • Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been p...
  • 14 Days Ago

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Digital Banking Operations Support Manager (hybrid schedule) - Midvale, Utah
  • Midvale, Utah - Zions Bank Careers
  • Midvale, UT FULL_TIME
  • Zions Bancorporation is one of the nation’s premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions ...
  • 25 Days Ago

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Banking Operations Specialist
  • Strategic Staffing Solutions
  • UT, UT FULL_TIME
  • Solutions is currently looking for a Banking Operations Specialist for a contract opportunity with one of our largest clients! Candidates should be willing to work on our W2 ONLY. Job Title : Operatio...
  • 21 Days Ago

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Customer Operations Specialist - Banking
  • TEKsystems
  • Salt Lake, UT OTHER
  • A FINANCIAL TECH. BANKING EMPLOYER LOCATED IN MURRAY, UT IS HIRING FOR A CUSTOMER SUPPORT REP! THEY SPECIALIZE IN FINANCING, BAKING, AND INVESTMENTS! Low Volume of calls, 12-30 per day with Admin Task...
  • 3 Days Ago

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Customer Operations Specialist - Banking
  • TEKsystems
  • Murray, UT OTHER
  • A FINANCIAL TECH. BANKING EMPLOYER LOCATED IN MURRAY, UT IS HIRING FOR A CUSTOMER SUPPORT REP! THEY SPECIALIZE IN FINANCING, BAKING, AND INVESTMENTS! Low Volume of calls, 12-30 per day with Admin Task...
  • 6 Days Ago

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RN Registered Nurse - Operating Room
  • Ascension
  • Wichita, KS
  • Details Department: Surgery Schedule: Full-time, day shift, working 10:30am - 7:00pm, rotating weekend and holiday call ...
  • 3/29/2024 12:00:00 AM

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Medical Technologist or MLT, Days - Microbiology, SW
  • Memorial Hermann Health System
  • Houston, TX
  • At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional exper...
  • 3/29/2024 12:00:00 AM

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Credit Underwriter
  • Sonora Bank
  • Boerne, TX
  • Job Title: Sr. Credit Underwriter Reports to: CCO SUMMARY Under limited supervision, responsible for the quantitative an...
  • 3/29/2024 12:00:00 AM

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Incident Manager
  • Fintech
  • Foster City, CA
  • Incident Manager Merrimack, NH; Durham, NC; Westlake, TX; Salt Lake City, UT (Hybrid – 2 weeks onsite per month – Altern...
  • 3/29/2024 12:00:00 AM

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Operations Manager - Bank Loans
  • Top Global Credit Asset Manager
  • New York, NY
  • THE FIRM: My client is a top global credit asset manager that is in growth mode *Must be okay 4 days in office in NYC *A...
  • 3/27/2024 12:00:00 AM

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Branch Manager
  • Old Glory Bank
  • Elmore City, OK
  • Job Summary Old Glory Bank is a 120-year-old bank in Elmore City, Oklahoma, formerly known as First State Bank of Elmore...
  • 3/25/2024 12:00:00 AM

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Treasury Operations Manager (Software Exp. Required. Remote ok)
  • Liberty Staffing
  • Santa Clara, CA
  • Job Description Responsibilities • Manage banking operations and ensure it is performed in accordance with the US/Canada...
  • 3/25/2024 12:00:00 AM

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Project Manager
  • Veterans Sourcing Group
  • Jersey City, NJ
  • JOB TITLE: IT Project Manager LOCATION: Jersey City 6 Months Contract to hire Hybrid Role Main Skills: IT Project Manage...
  • 3/25/2024 12:00:00 AM

Utah is known for its natural diversity and is home to features ranging from arid deserts with sand dunes to thriving pine forests in mountain valleys. It is a rugged and geographically diverse state that is at the convergence of three distinct geological regions: the Rocky Mountains, the Great Basin, and the Colorado Plateau. Utah is one of the Four Corners states, and is bordered by Idaho in the north, Wyoming in the north and east; by Colorado in the east; at a single point by New Mexico to the southeast; by Arizona in the south; and by Nevada in the west. It covers an area of 84,899 sq mi ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Banking Operations Department Manager jobs
$62,170 to $93,755

Banking Operations Department Manager in Huntington, WV
Considering the nature of the work, a manager needs to be highly motivated and capable of working independently, while maintaining respectful relations with other managers, executives, officials, and individuals on committees and boards.
December 06, 2019
Banking Operations Department Manager in Tulsa, OK
The work of a department in a large bank is nothing more nor less than the work of a single man in a small bank apportioned among several men.
February 22, 2020
Banking Operations Department Manager in Richmond, VA
Whenever it becomes necessary, on account of volume of business, to divide the work in a bank into divisions, each employing a group of clerks, such divisions are organized into departments each having a department head, who is usually a teller, a head bookkeeper, or perhaps a junior officer.
February 24, 2020