Banking Operations Department Manager jobs in Laredo, TX

Banking Operations Department Manager manages and directs the operations department for a financial institution. Ensures efficient delivery of products and services to clients. Being a Banking Operations Department Manager develops and implements polices and procedures. Requires a bachelor's degree or its equivalent. Additionally, Banking Operations Department Manager typically reports to a senior manager. The Banking Operations Department Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Banking Operations Department Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Banking Center Operations Manager
  • Texas Regional Bank
  • Mission, TX FULL_TIME
  • Position Summary
    The Banking Center Operations Manager is responsible for the administration, management and efficient daily operation of a full-service banking center. This includes operations, product sales, customer service, facility maintenance, security, and safety in accordance with the Bank’s objectives. The Manager will develop new deposit business, provide a superior level of customer service, and promote the sales and service culture through coaching, guidance, and staff motivation. The Manager will also be responsible for achieving individual and banking center sales goals through new business, sales, referrals, and retention of account relationships. This role requires the Manager to provide leadership, training, and supervision, actively participate in sales management, be well versed in the Bank’s products, services, processes, procedures and systems, and delegate day-to-day operations to the appropriate Operations personnel.
    Principal Duties and Responsibilities
    • Manage the day-to-day banking center operations to ensure operational excellence.
    • Directly supervise all banking center operations and lobby personnel.
    • Order supplies for the banking center.
    • Monitor and oversee all banking center procedures and transactions, which include overrides, audits, balancing, bait money, approve checks, review large items, and ensure individual teller and vault limits are within policy.
    • Monitor and oversee all Teller Capture procedures.
    • Resolve escalated customer complaints/issues promptly and effectively.
    • Act as the Banking Center Security Coordinator, responsible for overall banking center security and adherence to policy and procedures.
    • Responsible for quarterly security device inspections, as well as conducting monthly security training.
    • Be well versed in Business Online Services and Retail Online Services, ensure proper completion of necessary documentation, and provide documentation to the Electronic Banking Department.
    • Create and maintain a fair weekly schedule for lobby personnel, including the opening and closing officer schedule.
    • Ensure timekeeping system is current with updated schedules as well as communicating schedules to lobby personnel and officers in a timely manner.
    • Provide ongoing guidance and support to lobby personnel for the development of the Bank’s overall mission of recruiting customers, building relationships, and retaining customers.
    • Promote an effective sales and service environment.
    • Responsible for quality control verification of all new account maintenance and lobby services performed at the banking center. This is including but not limited to opening & closing accounts, online banking, business online banking, IRAs, Card Valet, debit cards, wires, and Client Central.
    • Maintain working knowledge of all the Bank’s products, services and service charges.
    • Conduct regular staff meetings to communicate compliance with all Bank policy and procedures and communicate any updates to lobby personnel, as necessary.
    • Conduct 90-day evaluations for new lobby personnel as well as annual performance evaluations for existing lobby personnel within an appropriate timeframe.
    • Monitor lobby personnel performance. When appropriate, conduct coaching for improved performance and engage in disciplinary action steps with Human Resources, when necessary.
    Other Responsibilities
    • Support and promote the Bank’s Vision, Mission, Core Values, organizational structure, policies, and procedures.
    • Provide strong, compassionate, and visible leadership, which fosters positive attitudes and trust among employees, customers, and prospects.
    • Carry out management responsibilities in accordance with the Bank’s policies and applicable laws and regulations. Responsibilities may include:
    • Interviewing, hiring, and training employees.
    • Planning, goal setting, assigning and directing work toward individual accountability based on the bank’s strategic objectives.
    • Appraising, rewarding and disciplining individual employees in a performance-driven environment.
    • Addressing complaints and resolving problems of customers and employees.
    • Comply with federal and state regulations as well as all established Bank policies and procedures.
    • Other duties as assigned.
    Qualifications, Education and Experience Requirements
    A self-starting individual who possesses the following skills:
    • High School Diploma or GED required; Bachelor’s Degree in business (preferred) or equivalent work experience.
    • At least six (6) months of cash handling experience.
    • Ability to type, use a computer efficiently, and use a 10-key calculator.
    • Proficiency with Microsoft Office Suite.
    • Demonstrate the ability to lead, motivate, and influence others.
    • Good problem solving skills, solid decision-making, effective communication, prioritization, and organization of work activities.
    • Previous supervisory experience, preferred.
    • Strong acumen to sales development and coaching.
    • One year or more of cash handling and/or customer service experience, required.
    • Sales experience preferred.
    • Sound knowledge of general bank operations.
    • Strong customer relations and interpersonal skills.
    • Must have excellent communication, analysis, observation and decision-making skills.
    • Highly focused and able to rapidly determine key priorities, clearly communicate priorities, and ensure resources are properly aligned.
    • Ability to work in high-pressure situations and a stressful atmosphere while remaining composed.
    • Excellent interpersonal and communication skills, which are necessary for maintaining effective relationships with Board members, officers, employees, and members of the business and civic community.
    • Bilingual in English and Spanish, preferred.
    • Must be able to be physically present in the Bank to perform job duties.
    • Texas Regional Bank is an Equal Opportunity Employer.
  • 8 Days Ago

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Banking Center Operations Specialist McAllen, TX
  • Texas Regional Bank
  • Allen, TX FULL_TIME
  • Position Summary A Banking Center Operations Specialist is a dual role that provides superior quality customer service and a positive banking experience for customers. Responsible for opening and clos...
  • 10 Days Ago

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TJJD - Food Service Manager I-Secure Institute (EVN) - 40203
  • TEXAS JUVENILE JUSTICE DEPARTMENT
  • Edinburg, TX FULL_TIME
  • TJJD - Food Service Manager I-Secure Institute (EVN) - 40203 (00040203) Organization: TEXAS JUVENILE JUSTICE DEPARTMENT Primary Location: Texas-Edinburg Work Locations: Evins 3801 E Monte Cristo Road ...
  • 1 Month Ago

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Operations Manager
  • CVS Health Retail
  • Mission, TX FULL_TIME
  • The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance w...
  • 21 Days Ago

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Operations Manager
  • Prolamsa, Inc.
  • Laredo, TX FULL_TIME
  • Supervise and coordinate activities of production and maintenance workers; apply quality engineering analysis in customer claims regarding products and utilize Sig Sigma strategy to find root cause; w...
  • 21 Days Ago

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Operations Manager
  • SERCO OF TEXAS - LAREDO
  • LAREDO, TX FULL_TIME
  • Operations Manager SUMMARY: Responsible for providing daily guidance and training to all staff at the SERCO-operated Workforce centers and for Directing the delivery of all client services and assurin...
  • 11 Days Ago

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0 Banking Operations Department Manager jobs found in Laredo, TX area

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Physician
  • Community Health System
  • Laredo, TX
  • Job Description Laredo Medical Center is seeking a BC/BE Hematology Oncology Physician to join the community. * Call Cov...
  • 3/28/2024 12:00:00 AM

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Medical Lab Technologist or Medical Technologist - PRN
  • Community Health System
  • Laredo, TX
  • Job Description Positions Available for (PRN) Medical Lab Technologist or Medical Technologist We are looking for dedica...
  • 3/28/2024 12:00:00 AM

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Assistant Manager ( Rio Grande)
  • Capstone Real Estate Services, Inc.
  • Laredo, TX
  • ** Assistant Manager ( Rio Grande)** **Job Category****:** Administrative Support **Requisition Number****:** ASSIS00130...
  • 3/28/2024 12:00:00 AM

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Medical Lab Technologist or Medical Technologist - PRN
  • Laredo Medical Center
  • Laredo, TX
  • Positions Available for (PRN) Medical Lab Technologist or Medical Technologist We are looking for dedicated MT or MLT Pr...
  • 3/27/2024 12:00:00 AM

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FACILITY MAINTENANCE ENGINEER
  • UHS
  • Laredo, TX
  • Responsibilities Doctors Hospital of Laredo, in Laredo, TX, is a 183-bed acute care facility that offers a range of medi...
  • 3/25/2024 12:00:00 AM

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Store Manager (Bilingual)
  • Community Choice Financial Family of Brands
  • Laredo, TX
  • Overview: Store Manager (Bilingual) As a Store Manager ("SM"), you will assist in managing overall store performance by ...
  • 3/15/2024 12:00:00 AM

Laredo (/ləˈreɪdoʊ/ lə-RAY-doh; Spanish: [laˈɾeðo]) is a city in and the county seat of Webb County, Texas, United States, on the north bank of the Rio Grande in South Texas, across from Nuevo Laredo, Tamaulipas, Mexico. According to the 2010 census, the city population was 236,091, making it the tenth-most populous city in the state of Texas and third-most populated on the Mexico–United States border, after San Diego, California, and El Paso, Texas. Its metropolitan area is the 178th-largest in the U.S. and includes all of Webb County, with a population of 250,304. Laredo is also part of the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Banking Operations Department Manager jobs
$58,562 to $88,315
Laredo, Texas area prices
were up 1.2% from a year ago

Banking Operations Department Manager in Riverside, CA
Keeping in mind the detailed and highly involved responsibilities of the banking operations department manager, the position is extremely specialized – requiring very technical skills.
December 29, 2019
Banking Operations Department Manager in Greenville, SC
In the very large banks the executive staff is itself organized into groups, and there may be a vice-president and one or two assistant cashiers in charge of each important department.
January 30, 2020
Banking Operations Department Manager in Richmond, VA
Whenever it becomes necessary, on account of volume of business, to divide the work in a bank into divisions, each employing a group of clerks, such divisions are organized into departments each having a department head, who is usually a teller, a head bookkeeper, or perhaps a junior officer.
February 24, 2020