Banking Operations Department Manager jobs in Garland, TX
Banking Operations Department Manager manages and directs the operations department for a financial institution. Ensures efficient delivery of products and services to clients. Being a Banking Operations Department Manager develops and implements polices and procedures. Requires a bachelor's degree or its equivalent. Additionally, Banking Operations Department Manager typically reports to a senior manager. The Banking Operations Department Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Banking Operations Department Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Banking Operations Department Manager jobs
Banking Center Operations Manager
- Texas Regional Bank
-
Dallas, TX
FULL_TIME
-
Position SummaryThe Banking Center Operations Manager is responsible for the administration, management and efficient daily operation of a full-service banking center. This includes operations, product sales, customer service, facility maintenance, security, and safety in accordance with the Bank’s objectives. The Manager will develop new deposit business, provide a superior level of customer service, and promote the sales and service culture through coaching, guidance, and staff motivation. The Manager will also be responsible for achieving individual and banking center sales goals through new business, sales, referrals, and retention of account relationships. This role requires the Manager to provide leadership, training, and supervision, actively participate in sales management, be well versed in the Bank’s products, services, processes, procedures and systems, and delegate day-to-day operations to the appropriate Operations personnel.Principal Duties and Responsibilities
- Manage the day-to-day banking center operations to ensure operational excellence.
- Directly supervise all banking center operations and lobby personnel.
- Order supplies for the banking center and generate service tickets to ensure equipment and systems are fully functional.
- Monitor and oversee all banking center procedures and transactions, which include overrides, audits, balancing, bait money, approve checks, review large items, and ensure individual teller and vault limits are within policy.
- Monitor and oversee all Teller Capture procedures.
- Resolve escalated customer complaints/issues promptly and effectively.
- Act as the Banking Center Security Coordinator, responsible for overall banking center security and adherence to policy and procedures. Responsible for quarterly security inspections, as well as conducting monthly security training.
- Ensure that all branch personnel are trained on all Bank products and services.
- Create and maintain the weekly schedule for lobby personnel, including the opening and closing officer schedule.
- Ensure timekeeping system is current with updated schedules as well as communicating schedules to lobby personnel and officers in a timely manner.
- Responsible for controlling or eliminating overtime expense within the branch.
- Provide ongoing guidance and support to lobby personnel for the development of the Bank’s overall mission of recruiting customers, building relationships, and retaining customers.
- Promote an effective sales and service environment.
- Responsible for quality control verification of all new account maintenance and lobby services performed at the banking center. This is including but not limited to opening & closing accounts, online banking, business online banking, IRAs, Card Valet, debit cards, wires, and Client Central.
- Maintain working knowledge of all the Bank’s products, services and service charges.
- Conduct regular staff meetings to communicate compliance with all Bank policy and procedures and communicate any updates to lobby personnel, as necessary.
- Conduct 90-day evaluations for new lobby personnel as well as annual performance evaluations for existing lobby personnel within an appropriate timeframe.
- Monitor lobby personnel performance. When appropriate, conduct coaching for improved performance and engage in disciplinary action steps with Human Resources, when necessary.
- Comply with federal and state regulations as well as all established Bank policies and procedures.
Other Responsibilities- Support and promote the Bank’s Vision, Mission, Core Values, organizational structure, policies, and procedures.
- Provide strong, compassionate, and visible leadership, which fosters positive attitudes and trust among employees, customers, and prospects.
- Carry out management responsibilities in accordance with the Bank’s policies and applicable laws and regulations. Responsibilities may include:
- Interviewing, hiring, and training employees.
- Planning, goal setting, assigning and directing work toward individual accountability based on the bank’s strategic objectives.
- Appraising, rewarding and disciplining individual employees in a performance-driven environment.
- Addressing complaints and resolving problems of customers and employees.
- Perform other duties as assigned.
Qualifications, Education and Experience Requirements- High School Diploma or GED required; Bachelor’s Degree in business (preferred) or equivalent work experience.
- 2 to 3 years of banking experience preferred
- Demonstrate ability to lead, motivate and influence others; supervisory experience preferred
- Excellent analysis, observation and decision making skills.
- Highly focused, able to rapidly determine key priorities, clearly communicate the priorities and ensure resources are properly aligned.
- Excellent interpersonal and communication skills are necessary for maintaining effective relationships with Board members, officers, employees, and members of the business and civic community.
- Ability to work under high pressure situations and a stressful atmosphere and then should remain composed.
- Strong acumen for sales development and coaching
- Strong organizational skills
- Sales experience preferred
- Proficiency with Microsoft Office Suite.
- One year or more of cash handling and/or customer service experience, required.
- Sound knowledge of general bank operations.
- Strong customer relations and interpersonal skills.
- Bilingual in English and Spanish, preferred.
- Must be physically present in the Bank to perform the job duties.
- Texas Regional Bank is an equal opportunity employer.
- 21 Days Ago
Operations Manager of Hotel Parking Department
- Premier Parking
-
Dallas, TX
FULL_TIME
- Position: Operations Manager Location: Adolphus Hotel in Dallas, Texas The Operations Manager Position: The Operations Manager directly oversees and manages the day-to-day operations for the Premier P...
- 26 Days Ago
Banking Deposit Operations Specialist
- North Dallas Bank and Trust
-
Dallas, TX
OTHER
- Overview Provides back-office support for deposit accounts by inputting the coding to the system based on multiple reports as well as being the quality control of second review to other Deposit Operat...
- 5 Days Ago
Store Manager
- S_Operations
-
Grapevine, TX
FULL_TIME
- AcceptanceNOW/Acima Ready to do your best work? Why should I apply in just a few clicks? Full-Time Employment and Paid Time Off Weekly Pay (companywide) Award Winning Culture with the Opportunity to A...
- 11 Days Ago
Divisional Manager of Clinical Research Operations, Psychiatry Department
- UT Southwestern Medical Center
-
Dallas, TX
FULL_TIME
- Divisional Manager of Clinical Research Operations - Psychiatry Department - Mood Disorders Division *This Position will be onsite at Empire Central with hybrid opportunities* About Center for Depress...
- 14 Days Ago
Corporate Banking Portfolio Manager
- U.S. Bank National Association
-
Dallas, TX
FULL_TIME
- At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succee...
- Just Posted
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0 Banking Operations Department Manager jobs found in Garland, TX area
Treasury Coordinator
- Cinemark
-
Plano, TX
- Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty ...
- 4/24/2024 12:00:00 AM
Personal Banker
- PNC Financial Services Group, Inc.
-
Plano, TX
- Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. ...
- 4/24/2024 12:00:00 AM
Treasury Coordinator
- Cinemark Holdings, Inc.
-
Plano, TX
- Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty ...
- 4/22/2024 12:00:00 AM
Finance Manager
- Texas Parks and Wildlife Foundation
-
Dallas, TX
- Position Summary The Finance Manger is a full-time position responsible forimplementing the day-to-day financial operati...
- 4/22/2024 12:00:00 AM
Investment Analyst - Recent Graduates
- BEAL NEVADA SERVICE CORPORATION
-
Plano, TX
- Job Description Job Description CSG Investments, Inc. (CSG) is a global buy-and-hold institution that provides flexible ...
- 4/21/2024 12:00:00 AM
Compliance, Consumer Compliance, Associate
- Goldman Sachs
-
Richardson, TX
- MORE ABOUT THIS JOB: GLOBAL COMPLIANCE Our division prevents, detects and mitigates compliance, regulatory and reputatio...
- 4/21/2024 12:00:00 AM
Finance Director/Treasurer
- International Missions, Inc. dba Christar
-
Richardson, TX
- Job Description Job Description The Christar Mobilization Center U.S. (CMCUS) The CMCUS is the administrative office of ...
- 4/21/2024 12:00:00 AM
Treasury Coordinator
- Cinemark
-
Plano, TX
- Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty ...
- 4/20/2024 12:00:00 AM
About Garland, Texas
Garland is a city in the U.S. state of Texas. It is located northeast of Dallas and is a part of the Dallas–Fort Worth metroplex. It is located almost entirely within Dallas County, except a small portion located in Collin and Rockwall counties. As of the 2010 census, the city had a population of 226,876, making it the 87th-most populous city in the United States of America and the 12th-most populous city in the state of Texas. In 2017, the population rose to 238,002. Garland is second only to the City of Dallas in Dallas County by population and has easy access to downtown Dallas via public t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Banking Operations Department Manager jobs
$64,996 to $98,020
Garland, Texas area prices
were up 2.2% from a year ago
were up 2.2% from a year ago
What does a Banking Operations Department Manager do?
Banking Operations Department Manager in Riverside, CA
Keeping in mind the detailed and highly involved responsibilities of the banking operations department manager, the position is extremely specialized – requiring very technical skills.
December 29, 2019
Banking Operations Department Manager in Greenville, SC
In the very large banks the executive staff is itself organized into groups, and there may be a vice-president and one or two assistant cashiers in charge of each important department.
January 30, 2020
Banking Operations Department Manager in Richmond, VA
Whenever it becomes necessary, on account of volume of business, to divide the work in a bank into divisions, each employing a group of clerks, such divisions are organized into departments each having a department head, who is usually a teller, a head bookkeeper, or perhaps a junior officer.
February 24, 2020