Banking Operations Department Manager jobs in Austin, TX

Banking Operations Department Manager manages and directs the operations department for a financial institution. Ensures efficient delivery of products and services to clients. Being a Banking Operations Department Manager develops and implements polices and procedures. Requires a bachelor's degree or its equivalent. Additionally, Banking Operations Department Manager typically reports to a senior manager. The Banking Operations Department Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Banking Operations Department Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Dept Banking - Compliance Analyst I-II (Consumer Assistance Specialist)
  • TEXAS DEPARTMENT OF BANKING
  • Austin, TX FULL_TIME
  • Dept Banking - Compliance Analyst I-II (Consumer Assistance Specialist) (00039581)
    Organization: TEXAS DEPARTMENT OF BANKING
    Primary Location: Texas-Austin
    Work Locations: Austin HQ 2601 North Lamar Blvd Austin 78705

    Job: Business and Financial Operations
    Employee Status: Regular
    Schedule: Full-time
    Standard Hours Per Week: 40.00
    Travel: Yes, 5 % of the Time
    State Job Code: 1400 1401
    Salary Admin Plan: B
    Grade: 19 21
    Salary (Pay Basis): 4,200.00 - 4,812.50 (Monthly)
    Number of Openings: 2
    Overtime Status: Non-exempt
    Job Posting: Jan 24, 2024, 2:11:15 PM
    Closing Date: Ongoing
    Description


    Working Title:
    Consumer Assistance Specialist


    State Classification: Compliance Analyst I - II Class No. / Sal Grp: 1400 / B19; 1401 / B21


    Monthly Salary: $4,200 - $4,812.50
    Salary Contingent on Experience of Selected Candidate


    Location: Austin, Texas FLSA Status: Non- Exempt


    Overnight Travel: Up to 5%

    Mission:
    The mission of the Texas Department of Banking is to ensure Texas has a safe, sound, and competitive financial services system.

    General Description:
    Performs complex (journey-level) compliance analysis work in consumer assistance activities. Work involves evaluating and analyzing documents and situations to ensure conformity with banking laws, rules, and regulations. Works under general supervision with moderate latitude for the use of initiative and independent judgment.

    Job Duties:
    • Answers phone calls, email inquiries, and written complaints; drafts correspondence according to established procedures.
    • Research applicable law(s) and makes recommendations supported by statutory findings.
    • Keeps informed of industry and legal rulings to identify potential impact(s) on consumer complaint activity and issues affecting the Department.
    • Responsible for documenting and maintaining case files accurately.
    • Assists with consumer assistance activity reporting, including feedback and outstanding case reporting.
    • Assists in responding to information requests from industry and other regulatory bodies.
    • Assists in the development and maintenance of the consumer activity tracking program supported by the division.
    • May assist with updating consumer related content on the Department’s website.
    • May participate in consumer financial education activities.
    • Performs other duties as assigned.

    Qualifications

    Minimum Qualification:

    • Graduation from an accredited four-year college or university.
    o Experience may substitute for education on a year for year basis.
    • One year (CA I) or two years (CA II) experience providing direct customer complaint assistance at a financial institution (bank, credit union, insurance company or other regulated financial entity).

    A copy of your college transcripts must be uploaded in the File Attachment section of your CAPPS application to be considered. (Evaluation of Foreign Credentials by a NACES or AICE member evaluation service must be submitted if all or part of degree was completed outside the U.S.)

    Preferred Qualifications:
    • Experience in bank regulation, examination, and/or related banking industry experience.
    • Experience in technical writing or policy development.
    • Experience with consumer protection laws.
    • Bilingual in English and Spanish with the ability to communicate well, both verbally and in writing.
    Knowledge, Skills, and Abilities:
    • Knowledge of bank operations and industry regulation policies and procedures.
    • Skill in written and verbal communication which includes using proper grammar, clarity, and flow. Verbal skills include conducting calm and rational discussions with stakeholders.
    • Skill in effectively communicating moderately complex issues and disseminating the results of analysis in an organized and concise manner.
    • Skill in research and analysis.
    • Skill in project management and in detailed record keeping.
    • Skill in MS Word, Excel, and Outlook.
    • Ability to analyze moderately complex data, legal and regulatory issues, draw valid conclusions, make recommendations and to prepare concise reports.
    • Ability to reach solutions to related program issues.
    • Ability to analyze moderately complex data and legal and regulatory issues.
    • Ability to draw valid conclusions, make recommendations and prepare concise reports.
    • Ability to establish and maintain effective working relationships with management, supervisors, and co-workers.

    Physical & Cognitive Requirements:
    The physical demands described here are represented of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    This position requires the incumbent to primarily perform sedentary office work; however, mobility (standing and walking) is routinely required to carry out some duties. It requires extensive computer, copier, printer, telephone, and client/customer contact. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Marginal or corrected visual, speech, and auditory requirements are required for reading printed materials and computer screens and communicating with internal and external customers.

    The position requires:
    • Regular and punctual attendance.
    • Frequent use of personal computer, copiers, printers, and telephones.
    • Frequent sitting.
    • Frequent work under stress, as a team member, and in direct contact with others.
    • Travel less than 5% with possible overnight stays.

    How to Apply:
    To submit your application for employment, select Apply Online. Create and/or Login to your on- line applicant profile and electronically submit your State of Texas Application for Employment.

    All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

    Applications Submitted through Work in Texas:
    Applicants may submit applications through Work in Texas (WIT), however applicants must complete the supplemental questions in CAPPS Recruit to be considered for the position. In order to complete the supplemental questions, please register and/or login to CAPPS Recruit and access your profile. Go to CAPPS Recruit to Sign In (Link: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en) .

    Transcripts:
    If education is used to meet the minimum requirements of the job posting, a copy of college transcript(s) issued from the registrar must be uploaded in CAPPS for your application to be considered complete. Foreign education credentials must be evaluated by a NACES or AICE member credential evaluation service. Please contact jobs@dob.texas.gov immediately if you are having difficulty uploading transcripts to your application.

    Military Crosswalk: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ComplianceInspectionandInvestigation.pdf

    Remarks: State law prohibits any employee of the Department from being or becoming “directly or indirectly indebted to, or financially interested in an entity supervised or regulated by the Banking Commissioner.” See Texas Finance Code, Section 12.107.

    Those selected for an interview will be contacted by telephone. Final male applicants between the ages of 18 to 26 will be required to furnish proof of registration or exemption from registration with the selective service system.

    E-Verify: This organization participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

    The Texas Department of Banking is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, veteran status, age or disability in employment or the provision of services. A disabled individual requiring reasonable accommodation shall not be denied opportunity due to the disability. The applicant should contact Human Resources if reasonable accommodation is required during the application process at (512) 475-1345.

  • 2 Days Ago

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Banking Center Operations Manager
  • Texas Regional Bank
  • Fredericksburg, TX FULL_TIME
  • Position Summary The Banking Center Operations Manager is responsible for the administration, management and efficient daily operation of a full-service banking center. This includes operations, produ...
  • 28 Days Ago

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Banking Center Operations Manager - Onsite
  • Texas Regional Bank
  • Johnson, TX FULL_TIME
  • Position Summary The Banking Center Operations Manager is responsible for the administration, management and efficient daily operation of a full-service banking center. This includes operations, produ...
  • 23 Days Ago

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Assistant Store Manager
  • RPT Operations
  • Manor, TX FULL_TIME
  • Assistant Store ManagerYou are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent b...
  • 9 Days Ago

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Sales Manager - Men's Department
  • Men's Department - Neiman Marcus Group Careers Careers
  • Austin, TX FULL_TIME
  • NEIMAN MARCUS GROUP is a relationship business that leads with love in everything we do for our customers, associates, brand partners, and communities. Our legacy of innovation and our culture of Belo...
  • 12 Days Ago

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Personal Banking - Business Banking Center Manager II
  • NBH Bank
  • Austin, TX FULL_TIME
  • It starts with our culture ... Common sense has never been common. If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what t...
  • 1 Month Ago

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0 Banking Operations Department Manager jobs found in Austin, TX area

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Wealth Advisor
  • Cresset
  • Austin, TX
  • About Cresset Private equity entrepreneurs Eric Becker and Avy Stein founded Cresset Capital Management with a vision to...
  • 3/27/2024 12:00:00 AM

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Associate Roving Personal Banker - Roving/Capitol of Texas
  • WELLS FARGO BANK
  • Austin, TX
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/27/2024 12:00:00 AM

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Associate Personal Banker Austin, Bee Cave, Lakeway
  • WELLS FARGO BANK
  • Austin, TX
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/27/2024 12:00:00 AM

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Mergers and Acquisitions Analyst
  • Murphy M&A Advisors
  • Austin, TX
  • About Murphy Business and Financial Services (MBFS) MBFS is one of North America’s leading small business and lower-midd...
  • 3/26/2024 12:00:00 AM

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Associate Personal Banker Roving Austin West
  • WELLS FARGO BANK
  • Austin, TX
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/26/2024 12:00:00 AM

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Personal Banker - Austin Northwest/Cedar Park
  • WELLS FARGO BANK
  • Austin, TX
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/25/2024 12:00:00 AM

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Financial Advisor II
  • Priority Financial Group
  • Summary of Responsibilities: The role of the Financial Advisor is to enhance member and client relationships by providin...
  • 3/24/2024 12:00:00 AM

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Finance Director
  • Ending Community Homelessness Coalition (ECHO)
  • Austin, TX
  • Job Title Finance Director Department Finance Department Starting Salary $80,000-$100,000 Position Type & FLSA Full Time...
  • 3/24/2024 12:00:00 AM

Austin is the capital of the U.S. state of Texas and the seat of Travis County, with portions extending into Hays and Williamson counties. It is the 11th-most populous city in the United States and the 4th-most populous city in Texas. It is also the fastest growing large city in the United States, the second most populous state capital after Phoenix, Arizona, and the southernmost state capital in the contiguous United States. As of the U.S. Census Bureau's July 1, 2017 estimate, Austin had a population of 950,715 up from 790,491 at the 2010 census. The city is the cultural and economic center ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Banking Operations Department Manager jobs
$64,620 to $97,450
Austin, Texas area prices
were up 1.2% from a year ago

Banking Operations Department Manager in Riverside, CA
Keeping in mind the detailed and highly involved responsibilities of the banking operations department manager, the position is extremely specialized – requiring very technical skills.
December 29, 2019
Banking Operations Department Manager in Greenville, SC
In the very large banks the executive staff is itself organized into groups, and there may be a vice-president and one or two assistant cashiers in charge of each important department.
January 30, 2020
Banking Operations Department Manager in Richmond, VA
Whenever it becomes necessary, on account of volume of business, to divide the work in a bank into divisions, each employing a group of clerks, such divisions are organized into departments each having a department head, who is usually a teller, a head bookkeeper, or perhaps a junior officer.
February 24, 2020