Banking & Commercial Loan Processing Manager assists in the management of the loan processing operations team that originates, processes, and closes various types of loans. Implements processes and procedures to maintain accuracy and completeness of required documentation. Being a Banking & Commercial Loan Processing Manager monitors achievement of operating performance metrics and standards for speed, quality, and customer service. Develops solutions to resolve operational issues. Additionally, Banking & Commercial Loan Processing Manager oversees the preparation of reporting for internal departments and external agencies. Coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. May require a bachelor's degree. Typically reports to a manager. The Banking & Commercial Loan Processing Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Banking & Commercial Loan Processing Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
About Northwest Bank
Northwest Bank serves the business and professional communities of Idaho, Oregon, Utah, and Washington. We were founded in 2008 on the idea that experience and exceptional service matter and should be expected, and that banks should be strong partners with their customers in finding creative financial solutions that work.
To achieve that goal, we need great Relationship Managers on our team. People who share that vision and our values, who know their customers and work hard for their benefit, and lead the whole team to deliver successful financial solutions.
Job Overview
The Relationship Manager (RM) leads the development and maintenance of a loan portfolio, leveraging deep banking experience to ensure customer satisfaction. They are a master at identifying customer needs, analyzing financial data, and creating original financial solutions meeting the client’s goals. They create new business by developing trusted customer relationships which nurture referrals, and engaging persistently in business development. They are a team leader, working across internal organizations to help others perform their role effectively and to the client’s benefit.
Essential Duties & Responsibilities
Being a Relationship Manager means providing the Bank’s customers with timely, responsive and exceptional service in accordance with the Bank’s mission, vision, core values and customer service standards.
Do you have the experience and know-how to creatively develop and expand customer relationships?
Minimum Qualifications
Benefits