Banking & Commercial Loan Processing Clerk, Sr. jobs in Concord, NH

We will earn our customers' business every day, by being the very best at what we do.

Franklin Savings Bank

Functional Position Description

Commercial Loan Administrator

Non-Exempt

Service Criteria:

All individuals holding positions with Franklin Savings Bank are responsible for conducting themselves in a manner consistent with FSB’s Pledge of Excellence. The Pledge of Excellence describes standards and conduct that will be consistently demonstrated with customers and coworkers. These include Accuracy, Quality Service, Professionalism, Confidentiality, Teamwork, Respect, Timeliness, Innovation, Communications, and Enjoying the Journey. All employees are expected to be familiar with the descriptions of these standards and to understand the importance of consistently demonstrating them while performing their duties.

General Purpose:

In accordance with established policies and procedures, the incumbent provides efficient, accurate and professional service to new and existing commercial loan customers, along with providing administrative support to the Commercial Lending, Administration, Servicing, Collections, and Credit Departments. The incumbent performs a variety of commercial lending administrative functions to support the lenders, credit analysts, and credit manager. This position reports directly to the VP/Loan Administration & Operations Officer.

Duties and Responsibilities:

1. Process Management:

Ensure accurate, timely and efficient processing of commercial loans.

Establish well documented, organized and completed files for each commercial loan.

Manage the process from the time of loan approval through closing and distribution.

Work closely with commercial lenders to provide assistance during the underwriting and approval stage.

Work with colleagues to ensure that during any audit (State, Federal, Third Party) that information, reports, etc. are made available.

Ensure all customer files and information is kept secure and confidential.

2. Communications/Coordination:

Interact directly with outside vendors and attorneys who provide service to the Bank as it pertains to the commercial loan process.

Work closely with commercial lenders to provide information and support as well as keep colleagues apprised of loan status.

Work directly with commercial customers to answer questions to ensure proficient processing of their loan.

3. Construction Loan Administration:

Responsible for interacting with commercial customers, co-workers, contractors and other involved parties to manage the construction loan disbursement process.

Communicate effectively with all interested parties to ensure an efficient and effective process.

Protects the Bank’s and customer’s interest through proactive and careful management of the disbursement process.

4. Compliance/Quality Control:

Remain properly trained and educated on all regulatory requirements that must be satisfied as part of the lending process.

Ensure all files are well organized, contain the required documentation to meet regulatory expectations and are accurate.

5. Product Knowledge:

Maintain strong working knowledge of commercial loan products and systems to ensure high quality service.

Note: These are representative only and are not intended to include all possible assignments to this position.

SKILLS/EXPERIENCE/TRAINING REQUIRED:

1. High School diploma or equivalent required.

2. Two or more years of previous processing or related experience is required.

3. Must be able to communicate effectively.

4. A strong working knowledge of personal computers and Microsoft Word and Excel is required.

5. Valid Driver’s license.

WORKING CONDITIONS:

1. Physical effort is involved with respect to dexterity and visual attention as needed for the frequent operation of personal computers and other office equipment.

2. Normally seated with freedom of movement on a regular basis; handling of light materials and supplies.

3. Well lighted and ventilated office environment.

*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential functions (as listed) either unaided, or with the assistance of reasonable accommodations, to be determined by management on a case-by-case basis.

This job description represents an overview of the essential functions of this position. This is not a complete listing of all required duties. Specific duties may vary over time to meet the needs of the bank.

Franklin Savings Bank reserves the right to change the job duties as business requirements dictate. Employees will be expected to perform other reasonably related duties as may be required by Management.

Every employee works for Franklin Savings Bank, not just for a particular manager. Accordingly, employees are expected to act in the best interests of the bank, even if doing so requires actions and responsibilities not listed in the above job description.

Job descriptions are not intended as, and do not create, employment contracts. The bank maintains its status as an at-will employer.

Job Type: Full-time

Pay: From $21.63 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
FSB practices all safety protocols for our staff and customers as they relate to COVID-19

Work Location: One location