Aviation Manager jobs in Greensboro, NC

Customer Service Manager - Greensboro, NC

JOB SUMMARY:

The Customer Service Manager (CSM) serves as main point of contact with the Customer. Works with the Service Center Team and Technical Service Manager (TSM) to maintain and develop a positive relationship with current and future Customers. Responds to Customer inquiries and is responsible for assuring Customer satisfaction by coordinating with the Service Center Team.

JOB RESPONSIBILITIES:

Take your career higher at Textron Aviation.
• Competitive starting salaries with growth potential
• Health benefits beginning day one
• Tuition assistance and continuing education programs
• 12-paid holidays a year
• Paid parental leave options
A new career awaits.

EDUCATION/ EXPERIENCE:

• Bachelor’s degree preferred or in lieu of degree a minimum of 5 years aircraft maintenance experience and/or relative customer service experience required.
• A&P License/Repairman/ EASA Certificate is preferred
• Relative aircraft maintenance experience is preferred

QUALIFICATIONS:

• Interpersonal savvy, ability to build and maintain strong customer relationships
• Ability to anticipate and address customer needs
• Excellent written and verbal communication
• Possesses good organization and time management skills
• Attention to detail, goal oriented
• Ability to prioritize and manage time sensitive responsibilities
• Highly motivated
• Ability to work in team environment
• Maintenance experience preferred

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.