Associate Dean of Medicine jobs in Pennsylvania

Associate Dean of Medicine assists Dean with the management of administrative functions of the college of medicine. Collaborates with Dean on planning college strategic initiatives and supports on college fundraising. Being an Associate Dean of Medicine provides administrative leadership in areas of curriculum development, institutional assessment and improvement, human resource, faculty development and performance appraisals, budget and finance, and facilities planning and management. Typically requires an advanced degree. Additionally, Associate Dean of Medicine typically reports to a Dean. The Associate Dean of Medicine typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Associate Dean of Medicine typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Patient Services Associate, Family Medicine
  • Penn Medicine
  • Phoenixville, PA FULL_TIME
  • Description

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

    Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

    Patient Services Associate (PSA)

    Entity: Penn Primary Care / Penn Specialty Practices

    Department: Family Medicine

    Location: Phoenixville, PA

    Hours FT Days Monday-Friday, 1 evening shift a week


    Summary:

     

    • The Patient Services Associate (PSA) assists the practice/department in maintaining a patient/customer focus, supports the delivery of high-quality care, shares a passion for patient and customer-centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets.
    • The PSA is responsible for the arrival and/or departure activities of patients in the practice, managing and handling patient calls and inquiries, coordinating patient appointments, updating patient insurance/billing information, and performing point of service activities.
    • The PSA may function in a physician practice or a call center environment. Rotation between PSA functions and/or departments may be required.



    Responsibilities:

    • Strives to create and maintain a culture of safety and service excellence through the following accountabilities:
    • Greets and interacts with patients in a pleasant and professional manner, on phone or in person.
    • Listens carefully and communicates clearly with patients to ensure understanding of patient’s request. Analyzes problems from the customer’s point of view.
    • Learns/anticipates the individual patient/customer needs and does the best possible job of satisfying those needs using the best solutions. Documents needs, as appropriate, in EPIC.
    • Establishes positive relationships with patients by demonstrating knowledge of patient history, compassion and responding to individual needs.
    • Handles stressful patient/customer situations appropriately and delivers seamless patient/customer service.
    • Ensure patient/family confidentiality, safety and security.
    • Identifies opportunities to improve the patient experience, including areas identified in patient satisfaction surveys.
    • Ensures communication and collaboration with clinical staff and fellow co-workers to serve patients to the best of his/her ability.
    • Shows initiative, sets priorities, organizes tasks, and works independently and as part of a team while completing daily tasks.

    Safety:

    • Participates in Entity and Department wide initiatives for
    • Patient /Employee safety
    • Demonstrates an awareness of patient/ employee safety when carrying out daily responsibilities of their position.

    Patient Service:

    • Takes accountability for ensuring patient/work areas are neat and clean.
    • Orders supplies, as requested, for practice/department.
    • As per practice/department protocols and/or measurements: answer phones/retrive voicemails in a timely manner, manage/handle patient requests and route appropriately, take thorough messages and route appropriately through EPIC.
    • Schedule patient appointments (on phone or in person) accurately and completely:
    • Utilizes knowledge of schedules and protocols
    • Uses proper billing area/appointment location
    • Cancels/reschedules appointments as needed and changes appointment status in EPIC
    • Communicates changes to patient and confirms appointments.
    • If scheduling patients via telephone, remind patient what to bring to appointment (insurance card, test results, referrals, etc.). Encourages patients, as appropriate, to sign up for My Penn Medicine.
    • Responsible for arriving/departing activities of patient at practice and performs point of service activities
    • Obtains insurance cards, copays, signatures/forms, referrals/authorizations as required and updates EPIC accordingly
    • Finalizes all check-out procedures as per practice protocol
    • Communicates with patients regarding patient flow and wait times – keeps manager aware of potential issues as they arise.
    • Issues referrals and obtains pre-authorizations for patients as required
    • Successfully navigate and resolve EPIC work queues – escalate as needed
    • Perform other duties as requested or assigned.

    Financial:

    • Maintains up to date knowledge of insurance requirements pertinent to patient service and billing procedures: including basic knowledge of all managed care plans UPHS participates with and which insurers require a copayment or referral.
    • Achieves proficiency in automated systems; such as EPIC APM and EMR (including inbasket), hospital based EMRs (where necessary), Navinet, credit card machines, IPayment, etc.
    • Validates patient demographic/insurance information and/or registers new patients into EPIC using established protocols
    • Validates financial responsibility prior to service utilization and completes an accurate financial interview at time of registration
    • Records receipts according to practice protocol so as to ensure appropriate end of day reconciliation. Participates in cash reconciliation delineations.
    • Generates/runs reports, as requested, related to front-end processes
    • Resolve work queues and/or issues from front-end reports which may include the patient pre & post visit, charge review, and others as requested. Proactively prioritizes recovery of missing charges.

    Regulatory Compliance:

    • Complies with educational and training requirements at prescribed intervals (via Knowledge Link and/or other methods as required).
    • Ensures compliance with all applicable federal, state, and local regulatory standards (ex TJC, DOH, FDA, HIPAA, HCFA, DPW, LCGME, SCGME, etc)

    Change Management:

    • Flexible and readily adopts new processes and is engaged in practice operation changes.

     

    Education or Equivalent Experience:

    • H.S. Diploma/GED AND 2 years medical office experience or 4 years of customer service experience required.
    • Bachelor's Degree preferred.

     

    We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

    Live Your Life's Work

    We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

  • 21 Days Ago

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Clinical Services Associate (Medical Assistant), Internal Medicine
  • Penn Medicine
  • Media, PA FULL_TIME
  • Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medici...
  • 23 Days Ago

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Patient Services Associate - MEDICINE FLOAT POOL
  • Penn Medicine
  • Philadelphia, PA FULL_TIME
  • Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medici...
  • 11 Days Ago

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Associate Dean of Students
  • Middlesex School
  • Bartonsville, PA FULL_TIME
  • Middlesex School seeks an Associate Dean of Students beginning in the 2024-2025 School year. For more information on Middlesex and to apply for this position, please visit our careers page. This posit...
  • 21 Days Ago

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Senior Associate Dean for Education
  • Temple University, Office of Physician & Faculty Recruitment
  • Philadelphia, PA OTHER
  • Summary of Position The Opportunity The Lewis Katz School of Medicine (LKSOM) at Temple University invites applications and nominations for Senior Associate Dean for Education (SADE). The SADE reports...
  • 14 Days Ago

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Senior Associate Dean for Research
  • Temple University, Office of Physician & Faculty Recruitment
  • Philadelphia, PA OTHER
  • Summary of Position Confidential review of applications, nominations and expressions of interest will begin immediately and will continue until an appointment is made. To ensure full consideration, pl...
  • 2 Months Ago

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Associate Dean of Nursing
  • Triton College, IL
  • River Grove, IL
  • The Associate Dean of Nursing provides overall leadership for day to day operation and all instructional activities asso...
  • 3/28/2024 12:00:00 AM

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Associate Dean of Nursing
  • Assumption University
  • Worcester, MA
  • Associate Dean of Nursing Category: Administrators Subscribe: Department: Nursing Locations: Worcester, MA Posted: Sep 2...
  • 3/28/2024 12:00:00 AM

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Associate Dean for Student Belonging
  • Roberts Wesleyan University
  • Rochester, NY
  • The Office of Student Development is seeking a full time, Associate Dean for Student Belonging reporting to the Dean of ...
  • 3/28/2024 12:00:00 AM

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Associate Dean of Emergency Services
  • Chippewa Valley Technical College
  • Eau Claire, WI
  • Overview and Responsibilities: ALMOST 9 WEEKS OF PAID TIME OFF ANNUALLY! Plus: sick leave, Wisconsin Retirement System (...
  • 3/28/2024 12:00:00 AM

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Associate Dean of Research
  • BridgePoint Associates
  • Los Angeles, CA
  • Associate Dean of Research Veterinary College at a Health Sciences University Southwestern U.S. Compensation Gladly Prov...
  • 3/27/2024 12:00:00 AM

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Associate Dean
  • Careerbuilder
  • Mount Pleasant, MI
  • Associate Dean Jobs | The American Accounting Association Digital Library Submit Payment People About Meetings Membershi...
  • 3/25/2024 12:00:00 AM

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Associate Dean-Management
  • Michigan State University
  • East Lansing, MI
  • Associate Dean-Management Job no: 919035 Work type: Faculty/Academic Staff Major Administrative Unit / College: College ...
  • 3/25/2024 12:00:00 AM

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Associate Dean
  • Dr. Richard Izquierdo Health & Science Charter School
  • New York, NY
  • MS Dean Associate 2024-2025 Classification Exempt, 10-Month Employee Reports to MS Principal Overview The MS Dean Associ...
  • 3/24/2024 12:00:00 AM

Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east. Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Associate Dean of Medicine jobs
$204,836 to $300,683

Associate Dean of Medicine in Lancaster, PA
White’s experience and additional training through the AAMC Healthcare Executive Diversity and Inclusion Certificate program will be an asset to the College of Medicine.
February 02, 2020
Associate Dean of Medicine in Racine, WI
The School of Medicine of The University of North Carolina at Chapel Hill seeks a dynamic leader to fill the position of NC AHEC Program Director and Associate Dean.
February 12, 2020
Associate Dean of Medicine in Columbus, GA
Minimum qualifications include an MD, PhD, or equivalent, significant leadership with the educational mission (UME, GME or both), successful peer-reviewed publication of research/scholarship, and academic credentials for an appointment at the rank of Associate or Full Professor.
February 12, 2020
Associate deans, sometimes referred to as assistant deans, perform a wide variety of functions that often vary from college to college.
February 03, 2020