Assistant to the President - Higher Ed. oversees administrative, operational, and financial activities of a college president office. Serves as the senior policy advisor to the President on matters related to fiscal affairs and budget, organizational planning and operations, and university relations. Being an Assistant to the President - Higher Ed. represents the president to senior vice presidents and campus officials. May require a master's degree. Additionally, Assistant to the President - Higher Ed. typically reports to a institutional president. Assistant to the President - Higher Ed. is a specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. To be an Assistant to the President - Higher Ed. typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
Customer Service Associate
Wyncote, PA
Job Overview
Responsible for delivering exceptional customer service while utilizing any of the following:
Administrative, Sales, Basic Financial, and Computer Literate and IT abilities
This role involves interacting with customers to address inquiries, resolve issues, and promote products or services.
Key Responsibilities
● Provide prompt and courteous customer support via various channels, including phone, email, and chat.
● Address customer inquiries, resolve issues, and ensure customer satisfaction.
● Collaborate with the sales team to share insights and feedback from customer interactions.
● Educate customers on relevant financial solutions and benefits.
● Navigate and utilize various computer systems, software, and tools to assist customers effectively.
● Clearly and concisely communicate information to customers.
● Analyze and resolve customer issues promptly and effectively.
Qualifications
● Bachelor's Degree ( or in process)
● Proven experience in customer service and sales roles.
● Understanding of basic financial products and services
● Proficient in computer skills, including familiarity with CRM systems and financial software.
● Excellent communication and interpersonal skills.
● Detail-oriented and organized.
● Adaptability to learn and navigate systems and changing environments
Job Type: Full-time
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person