Assistant Pharmacy Director jobs in Berkeley, CA

Assistant Pharmacy Director assists department head in daily duties and assumes responsibility in his/her absence. Oversees pharmacists and provides pharmacy services. Being an Assistant Pharmacy Director compounds and dispenses medications and other pharmaceuticals. Typically requires a master's degree in pharmacy or doctor of pharmacy. Additionally, Assistant Pharmacy Director requires state Pharmacist License. Typically reports to top management. The Assistant Pharmacy Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Assistant Pharmacy Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

V
Director of sales
  • Valor Compounding Pharmacy, Inc.
  • Berkeley, CA FULL_TIME
  • Director of Customer Care & Sales

    at Valor Compounding Pharmacy Berkeley, California, United States To ensure we provide excellent customer service, we have a unique employee culture that doesn't just talk about core values, but exemplifies them in everything we do.

    They are : Trust, Quality, Curiosity, Accountability, Communication and Critical Thinking . We believe in investing in our people to play to their strengths and have the right people in the right seats.

    All employees have 15 minute weekly check-ins reviewed by their manager and quarterly 360-performance reviews to ensure clarity of job expectations.

    To learn more about our culture, please visit our website.

    Role Summary :

    In this role, you will be responsible for leading a team of Customer Care Specialist that provides support to the current and new prescriptions from patients and prescribers.

    You will be responsible to train, coach and manage a team of 5 7 people to excel on their customer care skills to show a significant increase in the customer satisfaction and conversion rate.

    You will also be responsible to compile data, make assessment, and provide ways to enhance customer service and conversion rate of the phone calls.

    This position will report to the Vice President & Chief Pharmacy Officer.

    Duties and Responsibilities :

    • Supervise the daily operation of the Customer Care & Sales unit
    • Set customer service goals for the team and help them achieve those goals
    • Review the customer service calls and provide feedback to the Customer Care & Sales team and follow up on the leads as needed
    • Create a unified customer service team through effective communication, team building, motivation and recognition
    • Stay current on the latest industry trends and techniques and effectively train your team members
    • Make Customer Service policy recommendations that align with the company strategic direction
    • Create staff schedules and approve their timesheet and time off requests
    • Handle the more complex customer service issues and escalated calls as needed
    • Collaborate with other units in the Pharmacy including technicians, pharmacists and shipping to ensure the customer needs and expectations are being met
    • Identify key issues that impact customer satisfaction and develop initiatives to address them
    • Provide periodic reporting on the teams progress to the executive team and keep an open line of communication with the line managers
    • Diligently report all incoming complaints through the process identified in training

    Skills and Abilities :

    • Solid leadership and interpersonal skills
    • Strong communication skills both speaking and writing
    • Customer service
    • Creative problem-solving skills
    • Negotiation skills
    • Strong organizational skills
    • Patience, compassion, and empathy. Lead by example
    • Business analytical skills
    • Familiarity with drug terminology
    • Ability to stay calm and positive in stressful situations
    • Ability to multi-task and work in a fast-paced environment
    • Attention to detail
    • Able to work under pressure to prioritize and manage workload, manage simultaneous tasks, and meet deadlines within a fast paced and changing environment

    Requirements :

    • Bachelors degree in Sales, Marketing, or other relevant fields
    • 5 years of experience in leading customer service or sales staff
    • Pharmacy experience or healthcare experience is preferred
    • Understand pharmaceutical best practices and guidelines
    • Understanding nuances of a compounding pharmacy is a plus
    • Pass drug screen test, background check, pre-employment verification process

    Why Work At Valor :

    • You want a career in pharmacy or compounding
    • You love learning new skills and are open to feedback to improve your work product
    • You believe in and can demonstrate our core values
    • You are comfortable with fast-paced, dynamic, and growing pharmacy business in the heart of Berkeley, CA
    • Competitive pay plus healthcare, dental, and vision benefits. 401k retirement plan plus company safe harbor match program

    COVID-19 considerations :

    Our pharmacy is a closed-door pharmacy at this time due to COVID-19. All visitors will be buzzed-in, asked to sign a visitor log, answer COVID-19 health questions, and have their temperature taken.

    Masks, plexiglass guards, and garbing are all standard.

    Valor Compounding Pharmacy, Inc. is an At-Will and EEO employer. We have a diverse group of hardworking people who thrive in dynamic environments.

    In 2020, Valor was ranked in Inc. 5000's Fastest Growing Private Companies, awarded by the San Francisco Business Times Leadership Trust, and accredited by the Pharmacy Compounding Accreditation Board (PCAB).

    We are a multi-state licensed 503A sterile and non-sterile compounding pharmacy. We pride ourselves on our innovation, data driven decision making, and quality in patient care, medications, and experience.

    We adhere to the California Consumer Privacy Act (CCPA). For information about our privacy policy, please visit our .

    Valor Compounding Pharmacy, Inc. is an At-Will and EEO employer. We have a diverse group of hardworking people who thrive in dynamic environments.

    In 2020, Valor was ranked in Inc. 5000's Fastest Growing Private Companies, awarded by the San Francisco Business Times Leadership Trust, and accredited by the Pharmacy Compounding Accreditation Board (PCAB).

    We are a multi-state licensed 503A sterile and non-sterile compounding pharmacy. We pride ourselves on our innovation, data driven decision making, and quality in patient care, medications, and experience.

    We adhere to the California Consumer Privacy Act (CCPA). For information about our privacy policy, please visit our .

    Describe any experience you may have with sales and customer care in pharmaceutical industry.

    U.S. Equal Opportunity Employment Information (Completion is voluntary)

    Individuals seeking employment at Valor Compounding Pharmacy are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

    You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity / Affirmative Action record keeping, reporting, and other legal requirements.

    Completion of the form is entirely voluntary . Whatever your decision, it will not be considered in the hiring process or thereafter.

    Any information that you do provide will be recorded and maintained in a confidential file.

    Gender

    Please identify your race

    If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

    As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

    Classification of protected categories is as follows :

    A "disabled veteran" is one of the following : a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs;

    or a person who was discharged or released from active duty because of a service-connected disability.

    A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.

    S. military, ground, naval, or air service.

    An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground,

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    Last updated : 2024-03-22

  • 4 Days Ago

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DIRECTOR, SYSTEMWIDE PHARMACY SPECIALTY OPERATIONS
  • University of California Office of the President
  • Oakland, CA FULL_TIME
  • Location: OaklandFull Time Job ID: 40873 Job Posting For UCOP internal applicants, please login to the internal candidate gateway at: Jobs at UCOP UC OFFICE OF THE PRESIDENT At the University of Calif...
  • 24 Days Ago

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Pharmacy Technician - Data Entry
  • Valor Compounding Pharmacy
  • Berkeley, CA FULL_TIME
  • To ensure we provide excellent customer service, we have a unique employee culture that doesn't just talk about core values, but exemplifies them in everything we do. They are: do the right thing, qua...
  • 1 Day Ago

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Pharmacy Technician - Compounding
  • Compounding - Valor Compounding Pharmacy
  • Berkeley, CA FULL_TIME
  • To ensure we provide excellent customer service, we have a unique employee culture that doesn't just talk about core values, but exemplifies them in everything we do. They are: do the right thing, qua...
  • 26 Days Ago

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Pharmacy Technician - Data Entry
  • Data Entry - Valor Compounding Pharmacy
  • Berkeley, CA FULL_TIME
  • To ensure we provide excellent customer service, we have a unique employee culture that doesn't just talk about core values, but exemplifies them in everything we do. They are: do the right thing, qua...
  • 1 Day Ago

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Drug Dispensary Assistant (Pharmacy Technician)
  • ASIAN HEALTH SERVICES.
  • Oakland, CA FULL_TIME
  • JOB SUMMARY: Responsible for maintaining the Indigent Drug Program (IDP). ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Medication Prior Authorization/PA (...
  • 8 Days Ago

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0 Assistant Pharmacy Director jobs found in Berkeley, CA area

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Associate Director, Quality Systems
  • Vaxcyte
  • San Carlos, CA
  • Company Profile: Vaxcyte, Inc. (Nasdaq: PCVX) is a vaccine innovation company engineering high-fidelity vaccines to prot...
  • 3/28/2024 12:00:00 AM

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Associate Director - Customer Success
  • CleverTap
  • San Francisco, CA
  • About the Role: As the Associate Director of Customer Success will play a crucial role in fostering strong relationships...
  • 3/28/2024 12:00:00 AM

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Associate Director, DMPK
  • Maze Therapeutics
  • South San Francisco, CA
  • The Position: Are you ready to take the helm of discovery efforts in our DMPK group at Maze? As an Associate Director, y...
  • 3/25/2024 12:00:00 AM

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Director/Associate Director, Biology
  • Firefly Bio
  • About Firefly Bio: Firefly Bio is a Bay Area venture-backed company. Our mission is to unlock the full potential of bioc...
  • 3/25/2024 12:00:00 AM

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Senior Director / Vice President, Chemistry
  • SiteOne Therapeutics, Inc.
  • South San Francisco, CA
  • About SiteOne SiteOne Therapeutics is a biopharmaceutical company developing treatments for hypersensitivity disorders o...
  • 3/24/2024 12:00:00 AM

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Associate Director
  • BioPhase
  • South San Francisco, CA
  • Associate Director $170-200K + bonus & equity Responsibilities: As the Associate Director you will play a pivotal role i...
  • 3/24/2024 12:00:00 AM

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Associate Director of CMC - 19862
  • Simply Biotech
  • San Francisco, CA
  • Job Description Job Description Associate Director of Chemical Development and Drug Substance Manufacturing- Simply Biot...
  • 3/24/2024 12:00:00 AM

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Associate Director of Clinical Inclusion
  • YMCA of San Francisco
  • South San Francisco, CA
  • Requirements MINIMUM QUALIFICATIONS Possess a current and active California license that is not under suspension or prob...
  • 3/24/2024 12:00:00 AM

Berkeley (/ˈbɜːrkli/ BURK-lee) is a city on the east shore of San Francisco Bay in northern Alameda County, California. It is named after the 18th-century Irish bishop and philosopher George Berkeley. It borders the cities of Oakland and Emeryville to the south and the city of Albany and the unincorporated community of Kensington to the north. Its eastern border with Contra Costa County generally follows the ridge of the Berkeley Hills. The 2010 census recorded a population of 112,580. Berkeley is home to the oldest campus in the University of California system, the University of California, B...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Assistant Pharmacy Director jobs
$203,765 to $229,326
Berkeley, California area prices
were up 4.5% from a year ago

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