Applications Support Technician jobs in Texas

Applications Support Technician provides technical support to the team responsible for a subset of business systems applications. Provides assistance in one or all areas of applications programming that includes testing, design and analysis. Being an Applications Support Technician assists in the formulation of procedures and best practices for users of applications. Typically requires an associate degree or its equivalent. Additionally, Applications Support Technician typically reports to a supervisor or manager. The Applications Support Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Applications Support
  • JPMC Candidate Experience page
  • Plano, TX FULL_TIME
  • As an Application Support professional, within Community & Consumer Banking (CCB), your dedication to innovation is essential to what keeps our company moving and thriving. In this role, you’ll oversee application issues, including troubleshooting, maintaining, identifying, escalating and resolving. You’ll ensure that the production changes your team makes are made keeping best practices, lifecycle methodology and overall risk top of mind. Partnering with Infrastructure Service Support team members, you’ll dig into root cause analysis, production changes, budgetary, and staffing issues. You’ll also draw on your experience to manage and mentor people to drive strategic change, both within your team as well as in collaboration with team members across JPMorgan Chase & Co.’s global network of innovators.

    Job responsibility 

    • Demonstrate creativity, innovation and high performance.  Performance and Interoperability Requirements.  Ability to multi-task /change focus quickly.  Logging, monitoring, intelligent alerting, self-healing
    • High Availability, Disaster Recovery, Sustained Resiliency, Chaos Engineering.  Service and Operational Level Agreements.  Application Knowledge Support Artifacts, etc.
    • Manage day to day issues including daily health checks of applications and processes, working closely with end users, development staff and Infrastructure teams, to prioritize and resolve and/or mitigate outages
    • Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives
    • Ensures information controls, back-up and recovery strategies are in place across all environments
    • Implement continuous process improvement, including but not limited to policy, procedures, and production monitoring
    • Help in identifying, coordinating, and implementing initiatives/projects and activities that create efficiencies and optimize technical processing.  Develop and maintain relationships with technical staff, end users and clients.  Carefully evaluate alternative risks and solutions before taking action to provide timely resolution

    Required qualifications, capabilities, and skills

    • Formal training or certification on software engineering concepts and 8 years applied experience
    • Proven expertise in application development and support environment with more than one technology and multiple design techniques
    • Experience in setting up Splunk alerting and monitoring. Experience in building monitoring dashboards through Dynatrace and ability to triage application performance through deep diving using Dynatrace. Experience in configuring tomcat instances and WebSphere JVMs.  Experience with one or more general purpose programming (Java, Python, .Net, C , etc.)
    • Experience with cloud platforms like AWS and understanding of Pivotal cloud foundry. Understanding of network topologies, load balancing concepts and content delivery network.  Understanding of HAProxy (context-based routing) and Pivotal Gemfire (extended L2 cache). Understanding of Web application and mobile application.  Understanding of relational databases like Oracle/DB2
    • Understanding of risk controls and compliance to departmental and company-wide standards
    • Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
    • Understanding of non-relational databases like Casandra.

    Preferred qualifications, capabilities, and skills

    • Understanding of IBM MQ and Kafka.
    • Understanding of risk controls and compliance to departmental and company-wide standards
    • Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
    • Ability to run production incident conferences bridges.
  • 22 Days Ago

C
Applications Support
  • Chase- Candidate Experience page
  • Plano, TX FULL_TIME
  • The Technology Service Delivery (TSD) team provides system and business support for all major applications used by Asset and Wealth Management in the Private Bank. The teams are based in Plano (USA),...
  • 1 Month Ago

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Applications Support- Margin & Collateral
  • JPMorgan Chase
  • Houston, TX FULL_TIME
  • Working in Application Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaborat...
  • Just Posted

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Applications Development and Support Manager
  • Yesway Logo
  • Fort Worth, TX FULL_TIME
  • Who we Are: Yesway, headquartered in Fort Worth, Texas, was ranked #2 in year-over year relative store growth on the Convenience Store News “2020 Top Growth Chains” list, as well as being named 2022 c...
  • 1 Day Ago

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Associate - Applications Support
  • JPMorgan Chase
  • Plano, TX FULL_TIME
  • As an Application Support professional, in our Consumer and Community Banking team, your dedication to innovation is essential to what keeps our company moving and thriving. In this role, you’ll overs...
  • 12 Days Ago

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Applications Support Analyst
  • TACHUS OPERATING LLC
  • THE WOODLANDS, TX OTHER
  • Job Details Job Location: Tachus Main Location - THE WOODLANDS, TX Salary Range: Undisclosed DescriptionApplications Support Analyst Tachus Fiber Internet (Tachus LLC), a leading broadband internet pr...
  • 14 Days Ago

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Application Technician
  • BITZER US
  • Flowery Branch, GA
  • Summary (Position Description): As a member of the Application Engineering team, you will have an instrumental role in h...
  • 3/28/2024 12:00:00 AM

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Aquatic Applicator Technician
  • Kerner LLC
  • West Palm Beach, FL
  • Job Description Job Description Position Summary: Kerner Environmental is seeking an Aquatic Applicator Technician to pe...
  • 3/28/2024 12:00:00 AM

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Coatings Application Technician
  • Electric Motor & Contracting Co., Inc.
  • Chesapeake, VA
  • Job Description Job Description Electric Motor & Contracting Company, Inc., founded in 1960, is one of the largest indep...
  • 3/28/2024 12:00:00 AM

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Application Technologist
  • The Judge Group
  • Kansas City, KS
  • Applications TechnologistThe essential functions and basic duties of the Applications Technologist will include:Project ...
  • 3/28/2024 12:00:00 AM

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IT Application Support Technician
  • System Soft Technologies
  • Monroe, WI
  • What You’ll Do: As a IT Application Support Technician on our Systems & Programming team, you'll be providing technical ...
  • 3/27/2024 12:00:00 AM

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Senior Software Application Technologist/Architect (Content Platforms, Platform Services) - Hybrid/Remote
  • S&P Global, Inc.
  • Princeton, NJ
  • About the Role: Grade Level (for internal use): 12 The Role: Software Application Architect - Content Platforms, Platfor...
  • 3/27/2024 12:00:00 AM

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R&D Application Technician
  • Medicoil
  • Lake Geneva, WI
  • Job Description Job Description Job Summary: The R&D Application Technician will provide technical support to Operations...
  • 3/25/2024 12:00:00 AM

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Food Applications Technologist
  • Gold Medal Products Company
  • Cincinnati, OH
  • For over 90 years, Gold Medal has been a leader in the concession industry for both equipment and supplies including pop...
  • 3/25/2024 12:00:00 AM

Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast. Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Applications Support Technician jobs
$44,926 to $61,666

Applications Support Technician in Dothan, AL
Technicians constantly interact with customers and fellow employees as they answer questions and give advice.
January 14, 2020
Applications Support Technician in Elyria, OH
Serves as support in responding to and diagnosing production support problems.
January 20, 2020
Applications Support Technician in Santa Fe, NM
Under direct supervision, the ITS2 is responsible for SaaS/COTS application account maintenance and support of agency SharePoint sites.
January 25, 2020