Benefits: - 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
Mid American Signal is an established Support Technician in the Midwest United States, specializing in Traffic Signal Systems, Intelligent Transportation Systems, Connected Vehicle Systems & Roadway Lighting Systems. We are currently planning to expand our team by seeking to employ a full-time, skilled Support Technician based in the Minneapolis/St Paul metro area.
Qualified candidates shall meet the following requirements as a minimum: - International Municipal Signal Association – Traffic Signal Technician Level II certification or ability to obtain same within two years of employment, or other verifiable experience
- Tier One & Two technical support and understanding of traffic signal control systems
- Assist customers in solving basic to complex traffic control system issues
- Ability to work productively and collaboratively in a remote office environment
- Perform trouble calls, system commissioning, and assist with customer training
- Valid driver's license - must meet insurance underwriting requirements
Preferred candidates should be able to meet the following: - 3 years experience - Support Technician in a Traffic Signal and/or Intelligent Transportation Systems or related field;
- Must have the flexibility to travel (average 40% of time, as high as 70% of time) to customer locations within assigned region
- Travel to our Kansas City, KS headquarters is also occasionally required
- Professionalism, customer service skills, and effective communication skills
- Ability read and understand electrical wiring diagrams and civil traffic engineering plans
- Ability to understand and set up software, networking, and programmable logic circuits
- Experience with Microsoft Dynamics 365 CRM and Microsoft Office suite
Schedule is Monday through Friday with occasional weekends
Company Benefits include: * PTO * Some Paid Holidays * Insurance (Group Health and Dental), 401K Retirement Plan
Salary: Competitive pay with production bonus incentives
Job Type: Full-time
Education:
- High school or equivalent (Required), 2-year college or technical college degree preferred
Flexible work from home options available.