Applications Support Technician jobs in Mishawaka, IN

The University of Notre Dame (ND.jobs) is accepting applications for a IT Support Technician.

Applications will be accepted until 10/3/2022.

Do you want to apply your IT skills for more than a paycheck? Would you like to work for a mission-based organization that positively impacts the world through the students it educates and the research it conducts? Would you like to work for an organization that encourages you to thrive both personally and professionally and has been recognized as a top IT place to work by Computer World magazine? If any of these describe you, please consider applying for this IT Support Technician position in our College of Arts and Letters.

The College of Arts and Letters exemplifies all that the world's preeminent Catholic research university has to offer, including the search for truth, understanding, and meaning through the arts, humanities, and social sciences. This is your opportunity to work with one of the premier IT organizations in the country to provide comprehensive, multi-tiered IT computing solutions to the faculty and staff of the College of Arts and Letters. Become a part of a dynamic team working to fulfill the University of Notre Dame's mission to be a force for good in the World.

An IT Support Technician is responsible for providing comprehensive, multi-tiered IT computing support for faculty and staff workstations, college classrooms, computer labs, and conference rooms. Emphasis is on full-service user support including special projects and IT data and system security. This position facilitates a secure, efficient, reliable computing work environment for faculty and staff throughout the hardware lifecycle. This position oversees the Campus Workstation Program for the College, as well as providing individual consulting for faculty with special endpoint requirements to quote and procure solutions that are compatible with ND computing standards and infrastructure. All work is done in accordance with accepted best practices and established guidelines. Expertise centers around computers running current Microsoft and/or Apple operating systems. A strong understanding of system hardware is also required.

Critical skills include:

• Desktop management and general IT support
• Customer service and consultation
• Attention to detail, organization, and prioritization for tasks
• Hiring and oversight of student workers
• Teaming and collaboration

Minimum Qualifications:
Associates degree or up to 3 years of college or technical school
1 to 2 years of experience

Preferred Qualifications:
Bachelors degree preferred
CompTIA A Certification
Apple Certified Support Professional (ACSP)
Microsoft 365 Certified: Modern Desktop Administrator Associate

ABOUT NOTRE DAME:
The University of Notre Dame, founded in 1842 by Rev. Edward F. Sorin, C.S.C., of the Congregation of Holy Cross, is an independent, national Catholic university located in Notre Dame, Ind. For the fifth consecutive year, the University of Notre Dame has received Honor Roll distinctions as one of the top 10 higher education workplaces in the country in the Chronicle of Higher Education's annual "Great Colleges to Work For" survey...and we are proud of it!

This appointment is contingent upon the successful completion of a background check. Applicants will be asked to identify all felony convictions and/or pending felony charges. Felony convictions do not automatically bar an individual from employment. Each case will be examined separately to determine the appropriateness of employment in the particular position. Failure to be forthcoming or dishonesty with respect to felony disclosures can result in the disqualification of a candidate. The full procedure can be viewed at https://facultyhandbook.nd.edu/?id=link-73597.

Equal Opportunity Employment StatementThe University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and those candidates attracted to a university with a Catholic identity. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).

APPLICATION PROCESS:
Please apply online at http://ND.jobs to Job # S23306. For additional information about working at the University of Notre Dame and various benefits available to employees, please visit http://hr.nd.edu/why-nd. The University of Notre Dame supports the needs of dual career couples and has a Dual Career Assistance Program in place to assist relocating spouses and significant others with their job search.
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