Applications Support Technician jobs in Hickory, NC
Applications Support Technician provides technical support to the team responsible for a subset of business systems applications. Provides assistance in one or all areas of applications programming that includes testing, design and analysis. Being an Applications Support Technician assists in the formulation of procedures and best practices for users of applications. Typically requires an associate degree or its equivalent. Additionally, Applications Support Technician typically reports to a supervisor or manager. The Applications Support Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Applications Support Technician jobs
Applications Support Analyst
- City of Gastonia
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Gastonia, NC
FULL_TIME
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The Applications Support Analyst is responsible for owning and supporting multiple applications within the City, applying system analysis techniques and procedures to determine hardware, software, and system functional specifications while providing friendly, prompt, and accurate service to internal and external customers. Interfaces with management and employees at all levels throughout the City.- Experience using read/write RDMS scripts and other programming skills to create reports.
- Leads projects for application upgrades and manages application upgrades.
- Assist level 1 and 2 analysts with project management.
- Develop APIs using the City’s methods and technologies.
Location: 115 W. 2nd Ave., Gastonia, NC 28052The following job functions listed below are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each function satisfactorily. Other job functions and duties may be required as assigned. Percentages for each function are subject to fluctuations.
Professionally serve as the administrator and owner of assigned databases and applications. Manage and maintain the databases appropriately so that applications are running efficiently and with proper backups 25% Serve as the expert on assigned applications and databases; will work with vendors, business unit management, and other identified stakeholders within the city to ensure the product is meeting business needs 10% Will be responsible for ensuring the application is aligned with the city’s strategic goals and will make recommendations to senior management on application improvements or upgrades. 15% Work with Business Systems Analysts to understand business challenges and administrative activities, evaluate user requests, conduct data analysis, and determine the scope of operational and informational needs. Thoroughly document the above activities.
10%Function in a project management role for minor to moderate-sized projects. Consult with users and technology staff and monitor projects to ensure that system requirements, timetables, and implementation strategies are met. 10% Troubleshoot network, workstation, printer, or related software problems related to the assigned applications. Log, monitor, and track reported issues and resolutions via the service desk application and change management 20% Serve as a vendor liaison, ensuring the fulfillment of support and technical requirements, and reviewing the quality/accuracy of system performance and project deliverables. 5% Perform routine maintenance, updates, and upgrades to applications, as necessary. 5% - Fundamental knowledge and experience with underlying technical infrastructure (e.g. networking basics, server and storage basics, end-user computing devices, operating systems)
- The ability to read and/or write Structured Query Language (SQL) in the context of basic data processing and/or database reporting functions
- Demonstrated skill in the use of one or more standard data processing/reporting tools (e.g. MS Excel, Toad, SSMS, SSRS, Crystal Reports or COGNOS)
- The ability to read, understand, and modify basic HTML, JavaScript, Python, etc. code
- Demonstrated skill in basic database administration functions such as backup and restore (e.g. in the context of refreshing a test DB from a production DB)
- Proven ability to apply a logical, systematic troubleshooting approach to resolve problems from both an operational/procedural and technical perspective
- Fundamental knowledge of and ability to navigate Web Servers (i.e. IIS, Apache, etc.) and Web and/or Map Service interfaces as they relate to end-user applications
- Thorough knowledge of project management best practices is required
- Demonstrated ability to support software applications, analyze and support third-party solutions, and effectively interface with users and vendors is required
- Ability to analyze business processes/functions and information requirements and provide clear and concise user and technical documentation is required
- Must have a general understanding of software application development procedures and database design/structures
- The ability to establish and maintain effective working relationships with users and all levels of staff is a necessity
- Ability to work in a team environment and demonstrate leadership while working with diverse groups of people at all levels of management is required
- Must possess and demonstrate organizational skills, problem identification and troubleshooting skills, creativity and critical thinking skills
- Must exhibit professional behavior and attitude and promote a professional team atmosphere
- Bachelor's degree in computer science, Information Technology, Business Administration, or related field
- Or any combination of education or considerable experience in project management and software application support that has led to the acquisition of necessary knowledge, skills, and abilities
Drug screening, criminal background, and verification of references
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
The City of Gastonia is committed to creating and maintaining a work environment that is inclusive, equitable, and welcoming. We value diversity and promise to honor your experiences, perspectives, and unique identity
The City of Gastonia is an Equal Opportunity Employer (M/F/H). - 12 Days Ago
Automotive technician
- Kia Veterans Technician Apprenticeship Program (VTAP)
-
Lowell, NC
FULL_TIME
- Kia Retailers are offering skilled and experienced military Veterans with the opportunity to begin an inspiring career as a Kia Certified Service Technician. To support this Kia Retailer initiative, K...
- 7 Days Ago
Deskside Support Technician
- Themesoft Inc
-
Conover, NC
CONTRACTOR
- Role: : Desk Side Support Technician (Level 2 Support) Location: Conover NC (Onsite) Duration: Contract Rate: $22/hr on W2 OR $25/hr on 1099 Being a Desk Side Support technician, you are responsible t...
- 4 Days Ago
Account Support Technician
- City of Lincolnton, NC
-
Lincolnton, NC
FULL_TIME
- Job Summary Please note: the City of Lincolnton will contact the candidate using the phone number and email information provided on the application. Please ensure your information is current and the v...
- 21 Days Ago
Applications Engineer
- The Fountain Group LLC
-
Hickory, NC
FULL_TIME
- Summary:- Develops innovative early-stage processes for automation utilizing laser or other technologies to deploy into manufacturing- Able to develop processes that utilize new alternative technologi...
- 1 Month Ago
Community Support Team Peer Support Specialist
- Pathways Health and Community Support, LLC.
-
Shelby, NC
FULL_TIME
- Description Community Support Peer Support Specialist Are you in recovery and ready to help members in your community towards improved self-care and enhanced community living skills? Then we are looki...
- 1 Month Ago
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0 Applications Support Technician jobs found in Hickory, NC area
Travel CVOR Technologist - $2,365 per week
- Hiring Now!
-
Gastonia, NC
- MedPro Healthcare Allied Staffing is seeking a travel CVOR Technologist for a travel job in Gastonia, North Carolina. Jo...
- 4/19/2024 12:00:00 AM
Caregiver
- Brookdale Senior Living
-
Hickory, NC
- Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wag...
- 4/19/2024 12:00:00 AM
Travel Physical Therapist - $2,002 per week
- Hiring Now!
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Hickory, NC
- Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Hickory, North Carolina. Job Descrip...
- 4/19/2024 12:00:00 AM
Desktop Support Technician
- CYNET SYSTEMS
-
Conover, NC
- Job Description: Strong hands on experience needed on end user support for Windows PC and Mac related issues. Ability to...
- 4/18/2024 12:00:00 AM
Travel Cath Lab Technologist - $2,898 per week
- Hiring Now!
-
Hickory, NC
- Ardor Health Solutions is seeking a travel Cath Lab Technologist for a travel job in Hickory, North Carolina. Job Descri...
- 4/18/2024 12:00:00 AM
Entry Level IT Technician
- Volt
-
Maiden, NC
- Volt is immediately hiring for a Entry Level IT Technician in Maiden, NC As a Entry Level IT Technician, you will: Assis...
- 4/17/2024 12:00:00 AM
Entry Level IT Technician
- Volt
-
Maiden, NC
- Volt is immediately hiring for a Entry Level IT Technician in Maiden, NC As a Entry Level IT Technician, you will: Assis...
- 4/17/2024 12:00:00 AM
Bulk Fiber/ Data Center Technician
- PCR Staffing
-
Lenoir, NC
- Bulk Fiber / Data Center Technician We are hiring 3 Bulk Fiber / Data Center Technicians to start in April onsite in Len...
- 4/17/2024 12:00:00 AM
About Hickory, North Carolina
Hickory is a city in Catawba county in the U.S. state of North Carolina. The city's population at the 2010 census was 40,010 (primarily in Catawba County), with an estimated population in 2015 of 40,374. Hickory is the principal city in the Hickory–Lenoir–Morganton MSA, in which the population at the 2010 census was 365,497 and is included as part of the Charlotte–Concord Combined Statistical Area.
Hickory is located in western Catawba County at 35°44′16″N 81°19′42″W / 35.73778°N 81.32833°W / 35.73778; -81.32833 (35.737682, −81.328372), and extends westward into Burke County and Caldwell Co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Applications Support Technician jobs
$43,972 to $60,366
Hickory, North Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does an Applications Support Technician do?
Applications Support Technician in Clarksville, TN
As the Senior Application Support Technician, you will review hardware and software needs, perform software license administration, create forms, views, and reports from various databases, and serve as a liaison with vendors, Information Services Division, and/or the Regional Information System.
February 24, 2020
Applications Support Technician in Utica, NY
Create and maintain standard ICOMS Security groups in support of system wide automation tools.
February 14, 2020
Applications Support Technician in Wichita, KS
- Providing onsite internal support where required (Possible travel to other European territories and multiple locations in the UK may be required).
January 27, 2020