Applications Support Technician jobs in Gaithersburg, MD

Applications Support Technician provides technical support to the team responsible for a subset of business systems applications. Provides assistance in one or all areas of applications programming that includes testing, design and analysis. Being an Applications Support Technician assists in the formulation of procedures and best practices for users of applications. Typically requires an associate degree or its equivalent. Additionally, Applications Support Technician typically reports to a supervisor or manager. The Applications Support Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Technical Support - Specialist
  • Novel Applications of Vital Information
  • Arlington, VA FULL_TIME
  • Residency Status: ALL Candidates Must Be A U.S. Citizen

    Clearance: Must have Active TS with SCI eligibility or an Active TSSCI for consideration.

    Time Type: Full-Time, Daytime Schedule

    Relocation Fees: No


    Company Overview:

    NAOVI is a premier technology services company that provides solutions in the areas of Cyber Security, Information Management and Systems Integration. NAOVI is a business that combines experience, creativity, flexibility, pragmatism, and cost-effective solutions in order to deliver measurable business value to our clients.

    Headquartered in Fredericksburg, Virginia, NAOVI employs engineers, analysts, IT specialists and other professionals who strive to be the best at everything they do.

    Novel Applications of Vital, Inc. (NAOVI) is an AA/EEO Employer Minorities/Women/Veterans/Disabled.

    Job Description

    NAOVI is seeking a qualified Tier 1 Technician/Specialist to perform a wide variety of technical tasks in support of operations, production and test environments.

    Primary responsibilities:

    • Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems.
    • Provides support for the escalation and communication of status to agency management and internal customers.
    • Observes, analyzes and reports data; and when appropriate makes necessary repairs to equipment.
    • Utilizes various engineering and scientific drawings, manuals and other related documentation in the performance of assigned tasks. This position requires shift work.

    Required Skills:

    • Must be able to work shift schedule.
    • Must be a U.S. Citizen.
    • Must have Active TS with SCI eligibility or an Active TSSCI for consideration. **Note: At this time we do NOT offer sponsorships for clearances or government visas.
    • Must be able to obtain DHS Suitability.
    • 6 years of directly relevant experience.
    • Experience and/or familiarity with one or more of the following: M365, Call Distribution Systems, Red Hat, Microsoft Windows (10, 11), VMware, SharePoint.
    • Experience with monitoring system health and status.
    • Experience documenting problems and resolutions through a tracking program.
    • Experience performing various administrative duties and provide technical assistance, with the supervision of a team leader to remotely located users.
    • Tier I experience: General troubleshooting, triage, or performance of specific tasks (i.e. user account creation, password resets/unlocks, share drive access, remote software installations).

    Desired Skills:

    • Experience interfacing with the following groups: software development, testing, integration, deployment, sustainment, maintenance, etc.
    • Experience working in an Agile environment.
    • Experience with ITIL methodology.
    • Experience and/or familiarity with one or more of the following shell scripts: Bourne, C, Krone, Bash, Perl, etc.
    • Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, VLAN, firewall, VPN, storage arrays (RAID, Blades), etc.
    • Experience performing incident response (tiered support model), using an Incident Management System.
    • Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis. Determine multi-user, multi-system correlations.
    • Experience interfacing directly with customer and program management team.
    • Experience providing status to program management and input to customer status reports.

    Required Education:

    • HS diploma.

    Desired Certifications:

    • DoD 8570.1-M Compliance at IAT Level I.
    • Information Technology Infrastructure Library (ITIL) certification.
  • 25 Days Ago

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Technical Support - Specialist - Entry Level
  • Novel Applications of Vital Information
  • Arlington, VA FULL_TIME
  • Residency Status: ALL Candidates Must Be A U.S. Citizen Clearance: All Candidates Must have Active/Current TSSCI security clearance for consideration of this position. Time Type: Full-Time, Daytime Sc...
  • 3 Days Ago

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Help Desktop Support Technicians Level-2 | Full Time Work
  • Americas Technician Services
  • Front Royal, VA FULL_TIME
  • We are currently seeking out eligible technicians to perform Assistant Help Desk Support Level-2 Technician work. Pay starts at $20-$22/HR depending on previous experience for full-time work in Front ...
  • 2 Months Ago

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ERP Applications Support Manager
  • Office of the Chief Financial Officer (OCFO)
  • Washington, DC FULL_TIME
  • SERVICING PERSONNEL OFFICE/UNIT: Office of Human ResourcesPOSITION SERIES: DS-501 POSITION GRADE: DS-14 IF "OPEN UNTIL FILLED," FIRST SCREENING DATE: July 7, 2023TOUR OF DUTY: To Be DeterminedAREA OF ...
  • Just Posted

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Travel Dialysis Technician
  • Healthcare Support
  • Germantown, MD FULL_TIME
  • HealthCare Support is actively seeking a Travel Dialysis Technician to fill an opening in Germantown, MD for a 13-week assignment. Benefits of this Travel Dialysis Technician with HealthCare Support: ...
  • 1 Month Ago

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Travel Dialysis Technician - $1,420 per week
  • Healthcare Support
  • Germantown, MD FULL_TIME
  • Healthcare Support is seeking a travel Dialysis Technician for a travel job in Germantown, Maryland.Job Description & RequirementsSpecialty: Dialysis TechnicianDiscipline: Allied Health ProfessionalSt...
  • 27 Days Ago

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0 Applications Support Technician jobs found in Gaithersburg, MD area

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Support Desk Technician
  • SYSARC INCC
  • Rockville, MD
  • Job Description Job Description Support Desk/NOC Technician We are a fast-growing Managed Service Provider in the DC are...
  • 3/28/2024 12:00:00 AM

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Network Administrator
  • SYSARC INCC
  • Rockville, MD
  • Job Description Job Description Network Administrator Washington DC Area SysArc is a fast-growing IT Managed Service Pro...
  • 3/28/2024 12:00:00 AM

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LAN Technician Manager, Day Shift, Information Technology
  • Adventist HealthCare
  • Gaithersburg, MD
  • Support Center If you are a current Adventist HealthCare employee, please click this link to apply through your Workday ...
  • 3/27/2024 12:00:00 AM

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Board Certified Behavior Analyst (Bcba)
  • Centria Autism Careers
  • Rockville, MD
  • Centria Autism is the largest provider of Applied Behavior Analysis (ABA) for children with Autism Spectrum Disorder (AS...
  • 3/27/2024 12:00:00 AM

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Board Certified Behavior Analyst (Bcba)
  • Centria Autism Careers
  • Germantown, MD
  • Centria Autism is the largest provider of Applied Behavior Analysis (ABA) for children with Autism Spectrum Disorder (AS...
  • 3/27/2024 12:00:00 AM

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Sonographer / Technologist - Travel Job
  • Jackson Therapy Partners
  • Germantown, MD
  • An experienced Ultrasound Technologist / Sonographer is needed to provide expert ultrasound services for a mission drive...
  • 3/26/2024 12:00:00 AM

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Board Certified Behavior Analyst (Bcba)
  • Centria Autism
  • Gaithersburg, MD
  • Centria Autism is the largest provider ofApplied Behavior Analysis (ABA) for children with Autism Spectrum Disorder (ASD...
  • 3/26/2024 12:00:00 AM

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Transit Information System Technician
  • Aaron Associates
  • Rockville, MD
  • Job Description Job Description Official Position title: Transit Information Systems Technician Location address: Derwoo...
  • 3/24/2024 12:00:00 AM

Gaithersburg (pronunciation (help·info)), officially the City of Gaithersburg, is a city in Montgomery County, Maryland. At the time of the 2010 U.S. Census, Gaithersburg had a population of 59,933, making it the fourth largest incorporated city in the state, behind Baltimore, Frederick, and Rockville. Gaithersburg is located to the northwest of Washington, D.C., and is considered a suburb and a primary city within the Washington–Arlington–Alexandria, DC–VA–MD–WV Metropolitan Statistical Area. Gaithersburg was incorporated as a town in 1878 and as a city in 1968. Gaithersburg is divided into e...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Applications Support Technician jobs
$50,740 to $69,646
Gaithersburg, Maryland area prices
were up 1.3% from a year ago

Applications Support Technician in Clarksville, TN
As the Senior Application Support Technician, you will review hardware and software needs, perform software license administration, create forms, views, and reports from various databases, and serve as a liaison with vendors, Information Services Division, and/or the Regional Information System.
February 24, 2020
Applications Support Technician in Utica, NY
Create and maintain standard ICOMS Security groups in support of system wide automation tools.
February 14, 2020
Applications Support Technician in Wichita, KS
- Providing onsite internal support where required (Possible travel to other European territories and multiple locations in the UK may be required).
January 27, 2020