Applications Support Technician jobs in Dallas, TX

Applications Support Technician provides technical support to the team responsible for a subset of business systems applications. Provides assistance in one or all areas of applications programming that includes testing, design and analysis. Being an Applications Support Technician assists in the formulation of procedures and best practices for users of applications. Typically requires an associate degree or its equivalent. Additionally, Applications Support Technician typically reports to a supervisor or manager. The Applications Support Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

J
Applications Support
  • JPMC Candidate Experience page
  • Plano, TX FULL_TIME
  • As an Application Support professional, within Community & Consumer Banking (CCB), your dedication to innovation is essential to what keeps our company moving and thriving. In this role, you’ll oversee application issues, including troubleshooting, maintaining, identifying, escalating and resolving. You’ll ensure that the production changes your team makes are made keeping best practices, lifecycle methodology and overall risk top of mind. Partnering with Infrastructure Service Support team members, you’ll dig into root cause analysis, production changes, budgetary, and staffing issues. You’ll also draw on your experience to manage and mentor people to drive strategic change, both within your team as well as in collaboration with team members across JPMorgan Chase & Co.’s global network of innovators.

    Job responsibility 

    • Demonstrate creativity, innovation and high performance.  Performance and Interoperability Requirements.  Ability to multi-task /change focus quickly.  Logging, monitoring, intelligent alerting, self-healing
    • High Availability, Disaster Recovery, Sustained Resiliency, Chaos Engineering.  Service and Operational Level Agreements.  Application Knowledge Support Artifacts, etc.
    • Manage day to day issues including daily health checks of applications and processes, working closely with end users, development staff and Infrastructure teams, to prioritize and resolve and/or mitigate outages
    • Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives
    • Ensures information controls, back-up and recovery strategies are in place across all environments
    • Implement continuous process improvement, including but not limited to policy, procedures, and production monitoring
    • Help in identifying, coordinating, and implementing initiatives/projects and activities that create efficiencies and optimize technical processing.  Develop and maintain relationships with technical staff, end users and clients.  Carefully evaluate alternative risks and solutions before taking action to provide timely resolution

    Required qualifications, capabilities, and skills

    • Formal training or certification on software engineering concepts and 8 years applied experience
    • Proven expertise in application development and support environment with more than one technology and multiple design techniques
    • Experience in setting up Splunk alerting and monitoring. Experience in building monitoring dashboards through Dynatrace and ability to triage application performance through deep diving using Dynatrace. Experience in configuring tomcat instances and WebSphere JVMs.  Experience with one or more general purpose programming (Java, Python, .Net, C , etc.)
    • Experience with cloud platforms like AWS and understanding of Pivotal cloud foundry. Understanding of network topologies, load balancing concepts and content delivery network.  Understanding of HAProxy (context-based routing) and Pivotal Gemfire (extended L2 cache). Understanding of Web application and mobile application.  Understanding of relational databases like Oracle/DB2
    • Understanding of risk controls and compliance to departmental and company-wide standards
    • Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
    • Understanding of non-relational databases like Casandra.

    Preferred qualifications, capabilities, and skills

    • Understanding of IBM MQ and Kafka.
    • Understanding of risk controls and compliance to departmental and company-wide standards
    • Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
    • Ability to run production incident conferences bridges.
  • 21 Days Ago

C
Applications Support
  • Chase- Candidate Experience page
  • Plano, TX FULL_TIME
  • The Technology Service Delivery (TSD) team provides system and business support for all major applications used by Asset and Wealth Management in the Private Bank. The teams are based in Plano (USA),...
  • 1 Month Ago

J
Associate - Applications Support
  • JPMorgan Chase
  • Plano, TX FULL_TIME
  • As an Application Support professional, in our Consumer and Community Banking team, your dedication to innovation is essential to what keeps our company moving and thriving. In this role, you’ll overs...
  • 11 Days Ago

S
Applications Technician / Lawn Technician
  • Senske Services
  • Dallas, TX FULL_TIME
  • At Emerald Lawns, we make the neighbors green with envy for our beautiful lawns! Come join a winning team where the grass is always greener on our side because of our Application Tech’s hard work and ...
  • 1 Month Ago

M
Maintenance Technician
  • Management Support
  • Dallas, TX FULL_TIME
  • We have a Maintenance Technician position at our Management Support property with [562] apartment units. Rancho Palisades 4849 Frankford Rd. Dallas, TX 75287 http://www.rentanapt.com/ranchopalisades W...
  • 18 Days Ago

M
Maintenance Technician
  • Management Support
  • Lewisville, TX FULL_TIME
  • We have a Maintenance Technician position at our Management Support property with [422] apartment units. Ballantyne Apartments 2801 Denton Tap Road Lewisville, TX 75067 www.rentanapt.com/ballantyne We...
  • 11 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Applications Support Technician jobs found in Dallas, TX area

U
Technical Support Specialist III - IR-Client Services
  • UT Southwestern Medical Center
  • Dallas, TX
  • **Technical Support Specialist III IR-Client Services** Location: Dallas , TX Job Number: 616162 Category: Information T...
  • 3/28/2024 12:00:00 AM

E
Event Technician, Audio Visual - Renaissance Dallas Hotel
  • Encore Event Technologies LLP
  • Dallas, TX
  • Our Technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setti...
  • 3/28/2024 12:00:00 AM

U
Technical Support Specialist I - IR-Client Services
  • UT Southwestern Medical Center
  • Dallas, TX
  • **Technical Support Specialist I IR-Client Services** Location: Dallas , TX Job Number: 210001O3 Category: Information T...
  • 3/28/2024 12:00:00 AM

H
Data center Building Engineer
  • Hays Recruitment
  • Dallas, TX
  • Hays Investor Work for Hays About Us Find Us US EN For Job Seekers For Organizations Australia Austria Belgium Brazil Ca...
  • 3/27/2024 12:00:00 AM

D
IT Operations Manager
  • DN Tanks
  • Grand Prairie, TX
  • Our culture is rooted in a shared vision - to help keep the world's most precious resource safe - and in the core values...
  • 3/27/2024 12:00:00 AM

G
Python Engineer - GS Accelerate
  • Goldman Sachs
  • Dallas, TX
  • MORE ABOUT THIS JOB: Who we are: At Goldman Sachs, our culture is one of teamwork, innovation and meritocracy. We often ...
  • 3/26/2024 12:00:00 AM

D
SailPoint Developer Senior Consultant (Remote)
  • Deloitte
  • Dallas, TX
  • Position Summary Are you an experienced, passionate pioneer in technology - a solutions builder, a roll-up-your-sleeves ...
  • 3/26/2024 12:00:00 AM

G
SecDb Senior C++/Java Software Engineer - SecDB Architecture
  • Goldman Sachs
  • Dallas, TX
  • MORE ABOUT THIS JOB: The SecDb team is responsible for the engineering and management of a business critical pricing and...
  • 3/24/2024 12:00:00 AM

Dallas (/ˈdæləs/), officially the City of Dallas, is a city in the U.S. state of Texas and the seat of Dallas County, with portions extending into Collin, Denton, Kaufman and Rockwall counties. With an estimated 2017 population of 1,341,075, it is the ninth most-populous city in the U.S. and third in Texas after Houston and San Antonio. It is also the eighteenth most-populous city in North America as of 2015. Located in North Texas, the city of Dallas is the main core of the largest metropolitan area in the Southern United States and the largest inland metropolitan area in the U.S. that lacks ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Applications Support Technician jobs
$45,406 to $62,325
Dallas, Texas area prices
were up 2.2% from a year ago

Applications Support Technician in Clarksville, TN
As the Senior Application Support Technician, you will review hardware and software needs, perform software license administration, create forms, views, and reports from various databases, and serve as a liaison with vendors, Information Services Division, and/or the Regional Information System.
February 24, 2020
Applications Support Technician in Utica, NY
Create and maintain standard ICOMS Security groups in support of system wide automation tools.
February 14, 2020
Applications Support Technician in Wichita, KS
- Providing onsite internal support where required (Possible travel to other European territories and multiple locations in the UK may be required).
January 27, 2020