Applications Support Technician jobs in Connecticut

JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next-gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years.

At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths.

We are currently seeking an experienced and knowledgeable IT Applications Analyst to provide ongoing support and guidance to staff and management for business critical applications (IBM Operating System and ERP and Financial Systems Applications) that are specific to their teams and departments. The ideal candidate will have held a similar role, have strong interpersonal skills, and have the ability to design, create, and support new and existing applications and solutions. They will be responsible for generating and distributing key management reports on a daily, weekly, monthly, and/or as needed basis. We would like this person to act as the primary go-to and subject matter expert on all IT Applications. Frequent interactions with managers and employees are required as you will consult with various teams and recommend IT Applications to address their specific requirements.

JOB DESCRIPTION

• Oversees all aspects of the ERP and Financial Systems, including back-end components.
• Supports critical back-end business applications, such as ThruputSCM and EDI.
• Collaborates with IT team and office colleagues on production support matters, including critical issue resolution and ticket handling from business users.
• Upgrades hardware, application software, and operating system on IBM i, per the system requirements, including ERP and Financial System patches.
• Assesses the ERP and Financial System test environment, and may potentially delete and rebuild it if needed.
• Creates, updates, and deletes user profiles in XA, iSeries, and Extranet; takes ownership of IT’s role in the new hire orientation process.
• Maintains all Disaster Recovery documents.
• Creates and manages a mid-month checklist and holds each department accountable for their roles.
• Creates and maintains comprehensive technical documentation for enterprise systems.
• Actively participates in ongoing design and architecture discussions.
• Participates in meetings with business stakeholders to define requirements for transformation into comprehensive functional and technical design documents.
• Designs and creates applications and/or solutions for IBM Power Systems using native development tools, ensuring optimal functionality.
• Acts as a primary advocate for the development of best practices and the appropriate use of customization, ensuring adherence to standards and Info XA roadmaps.
• Develops and designs applications and writes specifications, utilizing up to date programming techniques.
• Maintains current applications and job control programs in ILE, CL, RPGIII, to free-format RPG on IBM i.
• Acquires necessary knowledge and understanding of assigned systems in order to efficiently direct programming efforts and resolve system complications, and follows all updates and system developments to provide technical guidance and assistance to the IT team.

REQUIREMENTS

• Associate’s or Bachelor’s Degree in Information Technology plus five (5) years of related experience; or
• 10 years of related experience.
• 3 years of general experience in ERP Systems Implementation, Support, and Project Management.
• 2 years of RPGLE and RPG-FREE (or equivalent) application development experience in a sizeable ERP environment.
• 1 year(s) of experience querying SQL Databases and working with Report Applications, such as PowerBI, Tableau, SQL Reporting Services, Crystal Reports, etc.
• Strong analytical and interpersonal communication skills, as well as in-depth knowledge of business processes and ERP system features within a manufacturing environment.
• Skilled at testing, debugging, and modifying applications utilizing multiple applications, such as RPGLE, RPG-FREE, CL, Webservices, XML, .Net, AngularJS, NodeJS, Java, Python, JavaScript, and HTML.
• A proven passion for technology and programming, continuous improvement, and proactive in identifying and presenting potential solutions. Must be self-motivated, organized, and can work independently or as a team player.
• Acts as a flexible contributor to problem-solving outside of defined role.
• Experience with API Management, Scripting, Automation or Data Integration Tools preferred but not required.

- Please provide salary requirements in your application.

Amphenol RF is committed to diversity in the workplace. We offer employment opportunities to qualified individuals regardless of race, color, age, gender identity, sexual orientation, religion, disability, ethnicity, national origin, veteran status, marital status, or any other legally-protected status. We encourage qualified candidates from all backgrounds to apply!