Applications Support Technician provides technical support to the team responsible for a subset of business systems applications. Provides assistance in one or all areas of applications programming that includes testing, design and analysis. Being an Applications Support Technician assists in the formulation of procedures and best practices for users of applications. Typically requires an associate degree or its equivalent. Additionally, Applications Support Technician typically reports to a supervisor or manager. The Applications Support Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Zeeco fosters a robust work environment where employees, from engineering teams to support groups, benefit from a strong culture, trained leadership, and opportunities for growth. Zeeco collaborates with the biggest names in the industry, enabling individuals to broaden their skills alongside teams of subject matter experts.
Job Description:
The Applications Engineer position will be based out of Zeeco's Plainville, CT office. The position will require knowledge of all Zeeco products, with a focus on Power Burner products and technical requirements. The position will be responsible for individual proposal management, and all Zeeco disciplines required, ensuring the most complete offering with the greatest potential for award and contract.
Job Duties:
Analyzes and interprets customer inquiries, including specifications, to design and specify appropriate equipment for the application.
Travels to customer's facilities for site support and details needed for technical review and proposal generation.
Assists with technical development and risk assessment of customer inquiries.
Develops cost estimates according to established guidelines.
Sets product pricing using mark-up and commission schedules established by management.
Determines drawings needed for quotation and coordinates their completion.
Writes, edits, and issues formal quotations to customer.
Follow-up on any written or verbal correspondence with customer during quotation phase.
Visits with customer's post-proposal issuance to discuss and negotiate proposal.
Provide status reports to management on overall proposal status and activities
Assist with the creation and modification of sales presentations / documents using Microsoft Office, Excel / PowerPoint / Publisher / Adobe and all Web based systems.
Works with management to determine updated skills and tools needed to continue improving performance and knowledge.
Performs other duties as may be assigned that are appropriate based on skills and experience.
Qualifications:
B.S. in Engineering (Mechanical, Chemical or related field)
5 years of industry experience (ie. sales and/or industry experience)
\nWorking at Zeeco means being part of a people-centric culture and environment built on mutual respect, personal encouragement, professional integrity, and limitless opportunity. Join Zeeco and embark on a fulfilling journey where innovation, collaboration, and personal and professional growth converge.
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0 Applications Support Technician jobs found in Bristol, CT area