Applications Programming Manager manages teams and implements policies and procedures related to the design, analysis, testing, coding, and implementation of applications. Enhances operations by establishing metrics, analyzing processes, and implementing standard methodologies, tools, and best practices to ensure high-quality deliverables. Being an Applications Programming Manager reviews development proposals, projects, timelines, resources, and costs. Leads feedback processes for peer reviews, code reviews, and design reviews. Additionally, Applications Programming Manager establishes a performance culture by incorporating individual and team coaching and mentoring to achieve excellence. May manage outsourcing budgets, vendors, or off-shore resources. Typically requires a bachelor's degree or equivalent. Typically reports to a director. The Applications Programming Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Applications Programming Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Summary
Reporting to the VP of Innovation, The Applications Manager oversees the day-to-day phone and online operations related to lending and membership growth. Their primary objective is to enhance overall performance, productivity, and profitability while fostering sustainable member relationships through the delivery of an exceptional member experience. The manager also monitors and assesses member satisfaction, utilizing various metrics to analyze and plan improvements in care center performance.
This role requires a versatile skill set, encompassing expertise as a service provider, coach, trainer, mentor, motivator, and decision-maker, while leading the Applications team. Responsibilities include leading, planning, and coordinating the activities of the Applications Department team to uphold and improve member relationships, aligning with the credit union's organizational and operational goals.
Furthermore, the Applications Manager holds the responsibility of identifying, prioritizing, and implementing process improvements across the Lending Division. Additionally, they serve as the coordinator for special projects in Member Onboarding.
Major Responsibilities
Job Requirements and Qualifications
Full Time & Part Time Employee Benefits
401(k)—with matching incentives up to 6%
Medical, Dental, and Vision Insurance
Competitive Pay
Employee Assistance Program
Education Assistance
Career Development
Paid & Unpaid Volunteer Opportunities
Generous Paid Leave
Fitness Membership Discounts
AND MORE!
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