Applications Engineering Manager manages all solutions support activities, including the pre-sales scoping process and the post-sales design and implementation activities for complex technical products. Oversees sales demo preparation and delivery and facilitates technical requirements gathering sessions. Being a Applications Engineering Manager ensures the review of customer technical specifications is accurate and provides solid recommendations of specific products or services. Leads the planning and design of product configuration, custom solutions, enhancements, or upgrades and directs the delivery of problem resolution, repairs, or workarounds. Additionally, Applications Engineering Manager may deliver technical product training or information sessions to customers and internal audiences. Requires a bachelor's degree. Typically reports to a director. The Applications Engineering Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Applications Engineering Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Manager of Clinical Applications
Mississippi
United States / Full-Time / Monday - Friday 0800-1630
After hours, weekends and Holidays as needed / Singing River Health System Hospital - Pascagoula
Position
Overview:
The Clinical Applications Manager leads, oversees, and facilitates the daily
operations of Clinical Applications to include the planning, organizing,
staffing, directing, and controlling functions within each department / work
unit. He/She ensures that the policies,
procedures and practices of the work units are in compliance with the patient
care standards established by the Health System, The Joint Commission, and
other accrediting or regulatory agencies.The Manager ensures the highest quality of services and product
delivery is maintained by each work unit.
The Clinical Applications Manager assumes the professional responsibilities for assisting
with the direction and management of activities required for the
implementation and maintenance of clinical computer applications. He/She garners in-depth
knowledge of all systems within the area of Reporting, and serves as a liaison
between end users and the Information Systems staff. The Clinical Applications Manager performs in-depth analysis of data models, data
collection, report creation, and other technical issues associated with the
use of business analytic and financial software. He/She maintains a knowledge and
understanding of human-computer interfaces, applied informatics science,
meaningful use and knowledge management, leadership support, socio-technical
issues, informatics research, and workflow analysis. He/she works in a cooperative and
consultative relationship with the Senior Leadership Team, Nurse Management
Team, Ancillary Leadership, IT Department Leadership, and other disciplines
under the direction of the Director of IT.He/she acts as a mentor, advocate, liaison, educator, resource, and
troubleshooter to coordinate these activities.
DISCLAIMER: This is not necessarily an exhaustive
list of all responsibilities, duties, skills, efforts, requirements or working
conditions associated with the job. While this is intended to be an accurate
reflection of the current job, management reserves the right to revise the job
or to require that other or different tasks be performed as assigned.
Education:
Bachelor’s degree in a Clinical discipline, Computer Science,
Business Administration or Healthcare related field required. Master’s degree in Nursing Informatics,
Business Administration or Health Administration preferred.
License:
N/A
Certification:
Certification in a Clinical Epic module or Epic Cogito/Clarity required at (or within the
first 90 days of) job start (must complete required continuing education).
Various Epic certifications or Certification as Project
Management Professional (PMP) from the Project Management Institute
preferred.
Experience:
A minimum of five (5) years’ experience developing, implementing,
operating, or maintaining information systems in an integrated healthcare
delivery system, to include hospitals and/or clinic settings. Previous installation experience with
healthcare systems databases and interfaces in hospitals and/or clinic
settings or with a healthcare system vendor required. Experience leading teams of individuals and
the ability to manage personnel and projects effectively.
Reports to:
Director, Information Systems
Supervises:
Leads and Analysts within Clinical Applications and Business
Intelligence sections.
Physical Demands:
Work is moderately active: involves sitting with frequent
requirements to move about the office, move about the facility, and to travel
to another facility within the SRHS service area. Work involves exerting a
negligible amount of force frequently to lift, carry, push, pull, or otherwise
move objects, including the human body. Work involves using repetitive
motions: substantial movements of the wrists, hands, and/or fingers while
operating standard office equipment such as computer keyboard, copier, and
10-key.
Work involves being able to perceive the nature of sound at
normal speaking levels with or without correction; the ability to make fine
discriminations in sound. Work requires close visual acuity and the ability to
adjust the eye to bring an object into sharp focus, i.e. shift gaze from
viewing a computer monitor to forms/printed material that are closer to
compare data at close vision.
Must be able to be active for extended periods of time without
experiencing undue fatigue. Must be able to work flexible hours.
Mental Demands:
Must maintain a knowledge and understanding of human-computer
interfaces, applied informatics science, meaningful use and knowledge
management, leadership support, socio-technical issues, informatics research,
and workflow analysis. Job requires
maintaining a current working knowledge of hospital/clinical workflow and
operations; and a working knowledge of medical terminology.
Must demonstrate keen mental faculties/assessment and decision
making abilities. Must demonstrate communication / speaking / enunciation
skills to receive and give information in person and by telephone. Must possess emotional stability conducive
to dealing with high stress levels. Must demonstrate ability to work under
pressure and meet deadlines.
Must demonstrate expertise in healthcare compliance: knowledge of
privacy and security regulations, confidentiality laws, access and release of
information practices and procedures. Must
have project management and project execution experience on small to medium
projects. Must have demonstrated
experience leading small teams on projects implementing health information
systems.
Special Demands:
Work requires the ability to function independently, adapt to
workload demands, set priorities, understand and set goals. Must possess highly developed
organizational, planning and management skills; must demonstrate excellent
oral communication skills. Work
requires the ability to create and maintain a collaborative work environment.
Work requires traveling throughout the SRHS service area with the
employee providing his/her own transportation; valid driver license
required. Out-of-state travel for
education purposes is required.
Moderate to advanced knowledge and skills in using Microsoft
Word, Excel, and PowerPoint required.