Applications Engineering Manager jobs in Brookline, MA

Job Description

DEPARTMENT: Information Technology

POSITION TITLE: Director of Enterprise Applications

NORMAL WORK HOURS: 40 hours per week, Monday-Friday

IMMEDIATE SUPERVISOR: Chief Information Officer

POSITION SUMMARY: The Director of Enterprise Applications is a hands-on leader with strategic, operational, and technical responsibility for the design, implementation, support, and maintenance of College’s enterprise application systems. The Director partners with administrative, academic, and student services business owners to understand and prioritize needs and align product support and enhancements. The position provides analysis and recommendations to the CIO and stakeholder groups to improve and expand application use, data integration, and functionality. A strong candidate will possess a balance of outstanding interpersonal skills and broad technical skills to understand the diverse business requirements across the College and drive the technical implementation of solutions to meet those needs.

RESPONSIBILITIES:

• Partners closely with college stakeholders to assess, prioritize, and manage stakeholder needs for ERP, SIS, CRM, LMS, and other applications to ensure system investments meet business requirements.
• Co-chairs the college’s ERP Stakeholder group.
• Provides regular updates to stakeholders, IT colleagues, and college leadership.
• Contribute to inclusive excellence by building technology services and processes that are inclusive, equitable, and accessible.
• Enhance the availability and adoption of digital tools to facilitate communication, collaboration, and engagement.
• Manages product vendors and external consultants to ensure successful implementation of new or replacement systems, and ongoing support and maintenance of those systems.
• Maintains familiarity with current and evolving industry and market trends to make recommendations for strategic technology decisions by the College.
• Oversees robust data integration and automation between internal systems, and with external systems.
• Collaborates with colleagues in Information Technology to integrate enterprise systems and services with communications, networking, authentication, and support systems.
• Contributes to a culture of data security and privacy awareness and practice.
• Takes a key leadership role in work underway to upgrade or replace the College’s existing ERP environment.
• Collaborates to support college needs for reporting and business intelligence, including reporting tools and ad-hoc reporting needs.
• Promote new technology opportunities and market trends to stakeholders.
• Ability to engage with multiple audiences at varying levels of technology knowledge.

EXPERIENCE AND QUALIFICATIONS:

• Bachelor’s degree required.
• Five to seven years of relevant experience with at least three years in a supervisory or management role; higher education experience preferred.
• Broad background in technology and understanding of system management, system integration, ERP systems, and data architecture.
• Requires strong leadership, technical knowledge, and interpersonal skills.
• Ability to collaborate and communicate effectively with colleagues and stakeholders in a small community.
• Ability to work both independently and within a team. Willing to share ideas openly and learn from others.
• Ability to motivate teams, resolve conflicts, and balance resources.
• Strong analytical and outside-the-box problem-solving skills.
• Strong customer service skills.
• Experience with project management and priority setting in a complex environment.
• Ability to handle confidential information with discretion and comply with applicable laws and regulations such as FERPA.
• Familiarity with reporting and database environments, including SQL, is preferred.
• Project management experience or certification preferred.
• Familiarity with any of the College’s current suite of enterprise software is preferred, including Jenzabar CX, Jenzabar JX, Slate for Admission, Canvas LMS, ADP WorkforceNow, Transact Campus.
• Experience performing hands-on technical configuration of enterprise applications and systems is preferred.
• Experience with scripting languages (Powershell, Perl, Bash, python, etc.) is preferred.
• Experience implementing and/or maintaining enterprise integration platforms is preferred.
• Experience with data reporting and analytics tools (Cognos, Power BI, Tableau, Infomaker, etc.) is preferred.
• Experience implementing and/or maintaining identity and access management (IAM) products or platforms, including single sign-on (SSO) is preferred.
• Demonstrated understanding of and commitment to values of equity, access, and belonging.

Company Description

Olin College of Engineering seeks employees who are passionate about working collaboratively within and outside of the Olin community to support the College’s mission and vision for the future. At Olin, we are educating the next generation of engineering innovators and shifting the definition of engineering. Not only do our students ask, “Who are we designing this for, and what are their values?” They also ask questions about the impact of their work on society.

As Olin evolves under the leadership of our president, Dr. Gilda Barabino, we seek to become a more diverse and aware community, a place where everyone is a learner and where everyone is an educator. Olin will become a place where experimentation—including making and learning from mistakes—will be embraced across the institution, not just in the classroom. Collaboration is key to Olin’s curriculum and culture, and we will work intentionally to reinforce the values and culture to which we aspire. We are a community that thrives on being together; we value trust. The College supports teams to collaboratively decide how they can best do their work, and display a commitment to the community, all while providing individuals with overall work-life flexibility.

Olin College is situated on 75 acres in Needham, Massachusetts. We are approximately ten miles from Boston, one mile from the MBTA Commuter Rail train station, and approximately four miles from the Woodland Station for the MBTA Green Line. We have plenty of free parking on campus. You can find more details on our Visiting Campus page.

Take a Virtual Campus Tour: From the moment you step on campus at Olin, you feel a buzz of energy and activity—and once you experience it, you want to be a part of it.

Benefits

Olin College prides itself on offering to faculty and staff comprehensive benefits that provide both choice and value. These benefits are an important part of total compensation.

Full-time employees scheduled to work at least of 30 hours per week may be eligible for the following benefits:

Core Benefits

• Medical (three different options)
• Dental
• Vision
• Basic Life and AD&D Insurance (company paid)
• Paid Family Medical Leave
• Long Term Disability (company paid)
• 403(b) Retirement Plan with company match
• Liberal sick and vacation time and paid holidays
• Free parking

Additional Benefits

• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Voluntary Life Insurance
• Tuition Assistance Program
• Business Travel Insurance
• Supplemental 403(b) Retirement Plan
• Travel Assistance Services (company paid)
• Health Care Management Program
• Pet Insurance

Please note that benefits are subject to change at any time.

Equal Opportunity Employer Statement

At Olin College we are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role and have relevant experience, but your work history doesn’t align perfectly with every qualification in the job description, we'd nevertheless encourage you to apply.

Olin College is an Equal Opportunity Employer. We especially welcome applications from candidates belonging to groups that have been historically underrepresented in higher education, including women, racial and ethnic minorities, LGBTQIA people, and people with disabilities. Employees of the College who have a disability are welcome to request reasonable accommodations by contacting Human Resources at HR@olin.edu.