Applications Engineer supports both the pre-sales scoping process and the post-sales design and implementation activities for complex technical products. Prepares and delivers sales demos and facilitates technical requirements gathering sessions. Being a Applications Engineer reviews customer technical specifications, recommends specific products or services, and estimates cost and effort for implementation. Plans and designs the configuration of products for initial implementation or the deployment of custom solutions, enhancements, or upgrades. Additionally, Applications Engineer troubleshoots problems and oversees the completion of repairs, workarounds, or customizations. Delivers technical product training to customers and internal audiences. Requires a bachelor's degree. Typically reports to a manager. The Applications Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Applications Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Job Summary:
Responsible for the maintenance, enhancement, and augmentation of the ERP system. Provides recommendations for the most efficient and effective use of the ERP software. To provide day to day support for ERP issue resolution and issue management. Serves as subject matter expert pertaining to ERP functionality and ERP technical capabilities. Writes, tests, and implements software to augment the functionality of the current ERP system. Stays current with changes in ERP technology.
Essential Duties:
Education and/or Experience:
Additional Knowledge, Skills, or Abilities:
Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
Technical skills: Possesses necessary skills and knowledge; provides accurate, neat, and thorough work; pursues training and professional development; and strives to continuously build knowledge & skills and share expertise with others.
Interpersonal Skills: Communicates clearly; focuses on solving conflict; maintains confidentiality; treats others with respect & consideration; and works effectively in groups and with other departments across the organization.
Continuous Improvement: Generates and uses creative ideas to improve processes and services; adapts to change, works in an organized manner, uses time efficiently; and displays a positive outlook.
Dependability/Initiative: Assumes ownership of actions; follows instructions, offers ideas, and follows through on commitments; volunteers readily and offers to help and assist when work is complete; and commits to additional hours when necessary.
Attendance: Punctual; observes appropriate break and meal periods; acceptable attendance record; properly utilizes time clocks & time off request forms.
Organizational Support: Supports organizational goals, objectives, & values; adheres to all company policies & procedures; observes safety & security procedures; 6S (sort, straighten, shine, standardize, sustain, safety).
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.
Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.
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