Appeal Resolution Supervisor supervises a team responsible for the processing of appeals. Assigns and prioritizes cases. Being an Appeal Resolution Supervisor responds to and resolves escalated issues. Coaches and trains team in the utilization of industry standards and best practices. Additionally, Appeal Resolution Supervisor requires a bachelor's degree. Typically reports to a manager. The Appeal Resolution Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Appeal Resolution Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
No experience necessary, we will teach you! Must be bilingual in Spanish. Great entry-level opportunity for anyone wanting to gain knowledge and experience in financial services. Ideal for college students and high school graduates trying to build a resume.
PCRI is a locally owned small business offering a warm, friendly workplace environment. We are looking for a teammate who considers themselves to be positive, dependable, mature, and efficient. We need someone who would enjoy a place to contribute their bilingual talents working with consumers to help educate and facilitate resolution of balances owed as well as researching information via websites and other means. We teach and train you to manage your own caseload. We go the extra mile to make a difference and we work hard together as a team. If you are ethical, detail-oriented, good at collaborative problem solving, and have a desire to grow and be successful, PCRI is the place for you! Enjoy a nice office atmosphere and free parking. Qualifications include: Must be bilingual in Spanish. Strong attention to detail, excellent listening and communication aptitudes, proficient computer and keyboarding skills. High School Diploma or GED equivalent required.
Benefits include: Excellent Compensation Package, Paid Time-Off, Life and Disability Insurance, Tuition Reimbursement, Retirement Package that includes profit sharing and 401K, Flexible Schedule.
Job Types: Full-time, Part-time
Pay: $33,000.00 - $38,000.00 per year
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Work Location: In person