Appeal Resolution Supervisor jobs in Maine

Appeal Resolution Supervisor supervises a team responsible for the processing of appeals. Assigns and prioritizes cases. Being an Appeal Resolution Supervisor responds to and resolves escalated issues. Coaches and trains team in the utilization of industry standards and best practices. Additionally, Appeal Resolution Supervisor requires a bachelor's degree. Typically reports to a manager. The Appeal Resolution Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Appeal Resolution Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Customer Resolution Specialist
  • Harcros Chemicals Inc.
  • Westbrook, ME FULL_TIME
  • SUMMARY
    This position is responsible for being the first line of contact for Harcros as well as the first line of escalation for service and quality issues. This may include email, mail, telephone, web portal, or in person by internal & external customers.
     
     
    Essential Duties and Responsibilities- Other duties may be assigned. Responsibilities may vary by location.
     
    • This position is designed to be the first line of escalation for service and quality related issues.
    • Constant communication with customers regarding the status of any escalated issues, concerns, or complaints as well as follow up documentation.
    • Documentation and reporting of persistent problems for higher level evaluation and resolution.
    • Processing orders for material or merchandise received from customers.
    • This position must be able to handle a large volume of emails, phone calls, and sales order processing.
    • Responsible for interacting with customers & suppliers via email, phone call, and web portal.
    • Participate in general office duties such as filing, ordering office supplies, sort and deliver mail, and more.
    • Enter orders into computer, check inventory levels, generate shipping papers, and check customer credit.
    • Being the point of contact for external & internal departments such as customers, suppliers, warehouse, shipping & freight carriers.
    • Check orders for accuracy. Gather & attaches required additional documentation.
    • Processes vendor invoices, freight bills, product returns, freight claims, and corrected billings.
    • Schedule production of product as necessary.
    • Coordinate shipments to other branch facilities and customers.
    • Cross train in purchasing functions.
     
    Experience and Education Criteria
     
    • High school Diploma or General Education Degree
    • 1-3 years related experience and/or training
    • ERP System Experience- Preferred
    • OR equivalent combination of education and experience
     
    The Impact You Will Make:
    • Opportunity to make a difference on business results
    • The ability to learn and grow as a Support Specialist
    • Build a long-term career with a great organization
    • Being an Employee-Owner
     
    What We Are Looking For:
    • Someone who is a Customer Focused Professional
    • Efficient Multi-Tasking Skills
    • Exceptional Communication Skills
    • Exceptional Conflict Resolution Skills
    • Excellent Critical Thinking and Problem-Solving Skills
    • Service Oriented
     
    Qualifications
    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
    • The requirements listed below are representative of the knowledge, skill, and/or ability required.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
     
    Language Skills
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
    • Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
     
    Mathematical Skills
    • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
    • Ability to apply concepts of basic algebra and geometry.
     
    Reasoning Ability
    • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
    • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
     
    Physical Demands
    • Sit for long periods of time
    • Lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. 
     
    Pay: $45,000- $55,000
    • Exact compensation may vary based on skills, experience, and location
     
    The Benefits-  Harcros Chemicals is 100% Employee-Owned
    • Employee Stock Ownership Plan (ESOP)*
      *Qualifying period must be met.
    • Profit Share Program*
      *Qualifying period must be met.
    • Safe Harbor Contribution*
    • 401(k) Match*
    • Medical, Vision & Dental Insurance Coverage
    • Employer Paid Life Insurance
    • Parental Leave
    • Employer Paid Accidental Death & Dismemberment
    • Employer Paid Short Term & Long-Term Disability*
    • Employee Assistance Program
    • Inquire about additional benefits
    **The information on this Benefit leaflet is presented for illustrative purposes and is based on information provided by the employer. The text contained in this was taken from various summary plan descriptions and benefit information. While every effort was taken to accurately report benefits, discrepancies, or errors are always possible. In case of discrepancy between this and the actual plan documents the actual plan documents will prevail. All information is confidential, pursuant to the Health Insurance Portability and Accountability Act of 1996. If you have any questions about your Guide, please refer to the Employee Manual for additional information or contact benefits manager.**
     
     
    Harcros Chemicals is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, religion, national origin, age, disability, veteran status, or other protect classification.
     

  • 1 Day Ago

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Resolution Specialist - Legal
  • Basham & Scott, LLC
  • Brunswick, ME FULL_TIME
  • Job description Brunswick, Maine law firm is seeking a full-time Resolution Specialist. Basham & Scott is a steadily expanding law firm focusing on vehicle damage claims for rental car companies, subr...
  • 27 Days Ago

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Supervisor
  • Aspen Dental
  • Auburn, ME FULL_TIME
  • At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • Just Posted

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Supervisor
  • Aspen Dental
  • Thomaston, ME FULL_TIME
  • At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • Just Posted

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Supervisor
  • Aspen Dental
  • South Portland, ME FULL_TIME
  • At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • 1 Day Ago

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Supervisor
  • Aspen Dental
  • Topsham, ME FULL_TIME
  • At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • 6 Days Ago

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Resolution Patient Coordinator
  • University Health System
  • San Antonio, TX
  • Full Time 355-2 Spencer Lane Unlicensed Patient Care & Technicians Day Shift POSITION SUMMARY/RESPONSIBILITIES The Resol...
  • 4/24/2024 12:00:00 AM

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Senior Assistant General Counsel, Employment Law
  • Nike
  • Beaverton, OR
  • WHO WE ARE LOOKING FOR? We are looking for a Sr. Assistant General Counsel, Employment Law Americas, who will serve as a...
  • 4/24/2024 12:00:00 AM

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Loan Resolution Coordinator
  • AMIP Management
  • Anaheim, CA
  • Position: Loan Resolution Coordinator Status: Full-Time / Non-Exempt The Company: American Mortgage Investment Partners ...
  • 4/23/2024 12:00:00 AM

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Loan Resolution Coordinator
  • Amip Management
  • Anaheim, CA
  • Position: Loan Resolution Coordinator Status: Full-Time / Non-Exempt The Company: American Mortgage Investment Partners ...
  • 4/23/2024 12:00:00 AM

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Litigation Paralegal
  • AGG Legal Staffing
  • Los Angeles, CA
  • Litigation Paralegal will assist attorneys with various substantive and administrative responsibilities from case incept...
  • 4/23/2024 12:00:00 AM

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Associate Attorney
  • J. David Tax Law
  • Baltimore, MD
  • OVERVIEW: The Associate Attorney is the firm’s primary point of contact for the IRS, state department of revenue, or oth...
  • 4/22/2024 12:00:00 AM

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9-629 NSM Technical Writer
  • Omnyon
  • Laurel, MD
  • Job Description Job Description: As an NSM Technical Writer on our team you will support the customer's effort to improv...
  • 4/22/2024 12:00:00 AM

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Provider Dispute Resolution Analyst- Hybrid Remote
  • VetJobs
  • Alameda, CA
  • Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qual...
  • 4/20/2024 12:00:00 AM

To the south and east is the Atlantic Ocean and to the north and northeast is New Brunswick, a province of Canada. The Canadian province of Quebec is to the northwest. Maine is both the northernmost state in New England and the largest, accounting for almost half of the region's entire land area. Maine is the only state in the continental US to border only one other American state (New Hampshire to the South and West). Maine is the easternmost state in the United States in both its extreme points and its geographic center. The town of Lubec is the easternmost organized settlement in the United...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Appeal Resolution Supervisor jobs
$67,227 to $82,195