Appeal Resolution Specialist jobs in New York

Appeal Resolution Specialist logs, tracks, and processes appeals and grievances. Sets up and maintains case files for each grievance and collects the information required by organizational policies and applicable regulations. Being an Appeal Resolution Specialist conducts research and coordination needed to evaluate, process, respond to, and refer or close appeals. May require an associate degree or equivalent. Additionally, Appeal Resolution Specialist typically reports to a supervisor. The Appeal Resolution Specialist works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Appeal Resolution Specialist typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Card Resolution Specialist
  • AmeriCU Credit Union
  • Rome, NY FULL_TIME
  • Card Resolution Specialist
    Location: 231 Hill Road, Rome, NY 13441
    Starting Rate - $20.91/hour to $26.14/hour, actual rate will depend on experience.
    Position is overtime eligible
    Who Are We?
    AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.6 Billion and serving a membership base of over 160,000 members across Central New York, the United States, and beyond. For 74 years we have been committed to our members, our employees, and our communities. In 2023 we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 19 out of 70!
    The Position:
    AmeriCU Credit Union is in search of a Card Resolution Specialist who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As Card Resolution Specialist you will:
    • Directly support of the Card Services Department disputes area.in daily and backup duties.
    • Support the administration and operational staff of the Card Services & ATM Department in conjunction with policies and programs that support and further the credit union with the strategic goals and objectives.

    What You’ll Do:
    As a Card Resolution Specialist your primary responsibilities will include:
    • Research, investigate and resolve member-initiated claims for disputes/fraud transaction requests, that include coordinating funds recovery directly with merchants (where possibly) and processor, within regulated guidelines and timetables along with closing out with proper supporting documentation and communication to the member.
    • Input/send claims to our card vendor along with tracking, processing and maintaining status of cases and chargebacks through end of lifecycle, ensuring that we stay within regulated timelines.
    • Ensure clear, concise, and compelling research is logged and documented thoroughly.
    • Maintain a daily case log while meeting all Regulation E, Regulation Z and card/network requirements and chargeback timelines.
    • Maintain thorough knowledge of credit, debit, and PIN operating procedures, be up to date and proficient with Regulation E and Regulation Z policies.
    • Conduct additional research and follow through on more complex cases. (Include Supervisor notification). Investigate member transactions through comprehensive research, including but not limited to review of CCTV video.
    • Assists both internal and external members by providing accurate card information as needed regarding their card account and act as liaison between Credit Union and Credit Card vendor for more complex items to be researched. Works to resolves member complaints regarding incorrect postings, billing discrepancies, etc. Responds to Credit Bureaus disputes for credit cards on the E-Oscar web site.
    • Monitor online dispute program(s) and work with vendors on any updates, changes, testing and/or modifications.
    Come grow with us!
    Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:
    Competitive rates on our Medical, Dental and Vision plans
    Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plans
    Paid Holidays
    Paid Time off and a Floating Holiday for your Birthday
    Employee Appreciation Events
    401(k) Matching after 1 year of employment
    Employee Assistance Program
    Tuition Reimbursement for Full-time employees after 1 year of employment
    Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees
    Enhanced Short Term Disability – at no cost to you!
    Get to know us more by clicking on the links below. See why YOU should choose AmeriCU!
    https://www.americu.org/in-our-community/
    https://www.americu.org/why-americu/
  • 5 Days Ago

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Account Resolution (Collections) Specialist
  • American Coadius
  • Amherst, NY FULL_TIME
  • Collections (Account Resolution Specialist) ~REMOTE ROLE/NO WEEKENDS! Welcome to ACI, Your Employer of Choice Since 1989!American Coradius International LLC (ACI) is a local, long standing, full servi...
  • 9 Days Ago

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Case Resolution Specialist
  • NYC Careers
  • New York, NY FULL_TIME
  • Case Resolution Specialist Apply Case Resolution Specialist Agency: HRA/DEPT OF SOCIAL SERVICES Posted on: 01/27/2024 Job type: Full-time Location NYC-ALL BOROS Title Classification: Exam may be requi...
  • 14 Days Ago

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Case Resolution Specialist
  • NYPD Civilian Jobs
  • New York, NY FULL_TIME
  • HRA/DEPT OF SOCIAL SERVICES Full-Time Location NYC-ALL BOROS Exam May Be Required Department Comm Affairs/Immigrant Svc-NM Salary Range: $46,318.00 – $53,266.00 Job Description DSS Community Outreach ...
  • 17 Days Ago

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Account Resolution Specialist 1st Party
  • American Coadius
  • Amherst, NY FULL_TIME
  • Account Resolution Specialist 1st Party ~REMOTE ROLE/NO WEEKENDS!MUST COMPLETE TRAINING ONSITE!!! Welcome to ACI, Your Employer of Choice Since 1989! American Coradius International LLC (ACI) is a loc...
  • Just Posted

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Landscape Foreman
  • Kurb Appeal
  • Lancaster, NY FULL_TIME,PART_TIME
  • **Overview:** We are seeking a skilled Landscape Supervisor to join our team. As a Landscape Supervisor, you will be responsible for overseeing and coordinating the daily operations of landscaping pro...
  • 6 Days Ago

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Subject Matter Expert (SME)
  • EKU Power Drives
  • Houston, TX
  • Job Description Positions Summary: The SME of Power Generation will be responsible for orchestrating technician support ...
  • 5/10/2024 12:00:00 AM

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Acquisition Subject Matter Expert
  • Kepler Research, Inc.
  • Woodbridge, VA
  • Acquisition and Program Management Subject Matter Expert supporting the Missile Defense Agency (MDA), Director of Acquis...
  • 5/8/2024 12:00:00 AM

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Subject Matter Expert (SME)
  • Hepburn and Sons, LLC
  • Manassas, VA
  • Overview: Hepburn and Sons is seeking a Subject Matter Expert to reduce programmatic and technical risks and achieve bet...
  • 5/8/2024 12:00:00 AM

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Subject Matter Expert 1
  • Bering Straits Native Corporation
  • Arlington, VA
  • Overview Visit our website at www.beringstraits.com to apply! Equal Opportunity Employer/Veterans/Disabled SUMMARY Parag...
  • 5/8/2024 12:00:00 AM

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Subject Matter Expert
  • THR Partners
  • Houston, TX
  • Job Description Job Description This person will be an experienced engineer with sound understanding of HVAC systems tes...
  • 5/6/2024 12:00:00 AM

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Polymer Specialist/Subject Matter Expert
  • Generis Tek, Inc.
  • Minneapolis, MN
  • Please Contact : To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Rohan Salve at emai...
  • 5/6/2024 12:00:00 AM

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Subject Matter Expert Technical Specialist
  • Peraton
  • Chantilly, VA
  • Responsibilities: Peraton is seeking a Subject Matter Expert Technical Specialist to join our team of qualified and dive...
  • 5/6/2024 12:00:00 AM

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S1000D Subject Matter Expert
  • Digitized Schematic Solutions LLC
  • Haddock, GA
  • Job Summary: The Subject Matter Expert will support database administration of a TDSSe2 project. We are seeking a highly...
  • 5/6/2024 12:00:00 AM

New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York covers 54,555 square miles (141,300 km2) and ranks as the 27th largest state by size.[3] The highest elevation in New York is Mount Marcy in the Adirondacks, at 5,344 feet (1,629 meters) above sea level; while the state's lowest point is at sea level, on the Atlantic Ocean. In contrast with New York City's urban landscape, the vast majority of the state's geographic area is dominated by meadows, forests, rivers, farms, mountains, and lakes. Most of...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Appeal Resolution Specialist jobs
$50,944 to $63,108

Appeal Resolution Specialist in Tallahassee, FL
Are you interested in a position that supports the federal judiciary's mission of ensuring equal justice under the law? Come join our talented and diverse team at the Court of Appeals! About the Court The United States Court of Appeals for the 9th.
December 31, 2019
Appeal Resolution Specialist in Monterey, CA
SummaryThe Appeals Manager Owns the output of a single work area within Appeals and typically manages a team of Appeals job family roles.
December 28, 2019
Appeal Resolution Specialist in Middlesex, NJ
Coordinate the overall process of complaint resolution, responding to all verbal and written complaints from members and/or providers relating to member eligibility and benefits, contract administration, claims processing, utilization management decisions, pharmacy and vision decisions.
January 25, 2020