Appeal Resolution Specialist jobs in District of Columbia

The Multimedia Specialist will assist in implementing a multimodal communication strategy. This position requires a diverse skill set, including graphic design; photo editing; video creation and editing; audio creation and editing; and, writing. The ideal candidate will possess strong consulting, analytical, and communication skills (verbal, visual, and written). The candidate will create impactful deliverables and must be comfortable working with stakeholders at all levels of the organization. Must have a portfolio of work.

Duties may include, but are not limited to:

• Assist in the development and execution of communication strategies, campaigns, and products.
• Capture, analyze, and document customer requirements.
• Collaborate with various stakeholders to conceptualize and execute designs.
• Conceptualize and design engaging graphics for presentations, blogs, emails, web pages, and newsletters.
• Create infographics, charts, and graphs.
• Create and test wireframes/prototypes for major system interfaces.
• Support the creation and editing of audio files for internal and external audiences.
• Maintain consistent branding across all digital media.
• Create, upload, revise, and maintain content on an external-facing website.
• Provides multimedia equipment consultation for conferences and events (including webinars and training).
• Support digital recording and editing of events.
• Deliver, configure, and support multimedia technologies used for events.
• Provide in-room multimedia support for events.
• Participate in the testing and evaluation of hardware and software technologies.
• Support the client's social media presence on various platforms.
• Provide meetingsupport (for example, agendas and read aheads, printing, coordination, and notetaking), as needed, to capture requirements and obtain customer feedback.

Education:

BA/BS degree required

Skills:

• Demonstrated ability to work independently
• Strong interpersonal, consultative, analytical, strategic planning, and organizational skills
• An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills
• Effective communication skills are absolutely required for this position
• Excellent writing and presentation skills
• Sound technical skills, analytical ability, good judgment, and strong operational focus
• An energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image
• A flexible individual who is able to meet the needs of multiple stakeholders and who is able to meet tight deadlines
• A well-organized and self-directed individual who is a team player
• An enthusiastic team player with a strong drive to create a positive work environment

Experience:

• Minimum of four years of experience in related field
• Similar work in General Services Administration environment preferred
• Experience in working on government contracts in a consultative manner
• Advanced experience with Microsoft Word, Excel (pivot tables, formulas, etc.), PowerPoint, Visio, and SharePoint
• Advanced Experience with Adobe products (Photoshop, Illustrator, In Design, Captivate, After Effects, Spark, Premiere Pro, Audition, Dreamweaver) and other graphics and video editing tool

Work Environment:The primary work location of this position is Washington D.C. Metro area, remote work is allowed but not guaranteed. If you live outside the commutable area, travel expenses are not reimbursed to the primary work location.