Annuity Services Director directs and oversees all aspects of the annuity customer service program. Provides leadership on the administration of annuity products including distribution, asset transfers, death claim approvals to ensure compliance with state and federal regulations. Being an Annuity Services Director maintains appropriate staffing to ensure high-level quality service and ensures hired staff has the education necessary and is provided the appropriate training to keep up-to-date on regulations. Requires a bachelor's degree. Additionally, Annuity Services Director typically reports to top management. Typically requires passing Series 6 (IR) , 26 (IP), and 63 (Uniform Securities Agent State Law) qualifying exams. The Annuity Services Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Annuity Services Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Position Summary
The Director of Clinical Services supports the Chief Operating Officer in providing support for al clinical functions at assigned facilities to ensure all client facilities operate in compliance with current federal, state, and local standards, guidelines and regulations that govern individual facilities; and in accordance with policies and procedures as may be promulgated from time to time; and as otherwise directed to promote the highest degree of quality resident care at all times.
Position Responsibilities
The Director of Clinical Services provides oversight, guidance and advice and support, evaluation and remediation, and training and follow-up to appropriate staff at assigned facilities and nurse consultants in the areas of survey process, resident assessment, nursing documentation, medication management, nursing budgeting process to include staffing levels and calculation and monitoring of nursing hours per patient day, infection control, restraint reduction, weight variances, safety, fall prevention, quality assurance, PPS (Medicare(, pressure ulcer prevention, and care planning in conjunction with the executing management team as it relates to frail geriatric residents and patients in the long-term care industry. Responsibilities of the Director of Clinical Services include (but are not limited to):
Other Responsibilities
Position Requirements
Working Conditions
Because the nursing home provides round-the clock care, working hours may include days, nights, weekends and holidays. The Director of Clinical Services works in a climate controlled and well-lighted environment with a smoke-free policy. Works in an office and walks throughout the building daily. Has a low risk of exposure to infectious diseases, but receives training in handwashing practices and has access to personal protective equipment if direct exposure is anticipated. Is subject to interruptions, noise, and odors daily.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel; and reach forward with hands and arms. The employee is occasionally required to sit and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds and occasionally lift or move 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Physical Demand Ratings are an estimate of the overall strength requirements that are consider to be important for an average, successful work performance of a specific job. The overall physical demand rating for a Director of Clinical Services falls within the medium classification (10 to 20 pounds of force occasionally and/or exerting 20 to 50 pounds of force occasionally. Physical Demand requirements are in excess of those for Light Work.