Annuity Services Director jobs in Illinois

Member Services Assistant

Policemen's Annuity and Benefit Fund of Chicago – Chicago, IL 60601

Organization Description:

The mission of the Policemen's Annuity and Benefit Fund of Chicago (the Fund) is to provide retirement, survivors and disability benefits to the sworn police members of the Chicago Police Department, their spouses and children, where applicable. Please visit www.chipabf.org for more information about the Fund.

Job Summary & Responsibilities:

The Fund is seeking a Member Services Assistant who will work closely with various Fund departments and will be responsible for a broad range of customer service, data entry, verification, administrative and research functions at the Fund.

Key Duties and Responsibilities include:

Customer Service

· Greet members and the public as they enter the Fund office and assess their needs

· Answer telephone calls and transfer callers to the appropriate staff member

Data Entry

· Populate databases and spreadsheets

· Populate fields in imaging software

Verification

· Perform quality control reviews of various departments

· Verify member service records and other data

· Validate signatures on member forms

Administrative

· Scan, index and organize various files and documents

· Prepare mailings

· Perform various customer service activities

Research

· General information and contacts as needed

· Member contact information

Other duties as assigned.

Requirements:

Candidate should possess the following skills and/or experience:

·Education

Bachelor’s degree (preferred) or equivalent work experience. The Fund will consider applicants currently enrolled in an accredited undergraduate program.

Desired Skills and Attributes

· Excellent organizational and time-management skills

· Excellent oral and written communications skills

· Strong work ethic, self-starter, resourceful, accurate detailed-oriented

· Excellent analytical and problem-solving skills

· Ability to work within and enjoy a team environment

· Excellent customer service skills

· Strong computer skills, particularly Microsoft Office and Excel

Additional Information:

This position requires a full-time presence at the Fund's offices in downtown Chicago. Office hours are 8:30am to 4:30pm Monday-Friday. Flextime, telecommuting, and/or alternative work locations or schedules are not available. This full-time position includes a generous benefit package. Applications accepted until position is filled.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person