Annuities Retention Specialist jobs in Idaho

Annuities Retention Specialist coordinates with service representatives and clients to assist with retaining the client's annuity business. Provides knowledge and expertise to clients in order to meet their financial goals and to clearly understand various options that are available with annuities. Being an Annuities Retention Specialist reviews surrender requests and contacts clients to re-engage and identify opportunities for additional sales. Makes recommendations to product line management to improve service and design of products that encourage client retention. Additionally, Annuities Retention Specialist requires a bachelor's degree. Typically reports to a manager. The Annuities Retention Specialist contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be an Annuities Retention Specialist typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)

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Retention specialist
  • Varsity Tutors organic
  • Boise, ID FULL_TIME
  • Overview :

    Varsity Tutors, a Nerdy company, is looking for international Senior Retention Specialists based in the USA to join our team! Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner.

    Our award-winning online and mobile learning platforms connect students and professionals from all around the world with personalized instruction to achieve any goal.

    Come join our fast growing team and help people get the educational help they need!

    Senior Retention Specialists are advocates for the clients of Varsity Tutors. They assess needs, manage accounts to drive customer engagement, and increase retention by efficient and empathetic issue resolution.

    Location : Fully Remote - Based in the USA

    About Nerdy : Qualifications :

    Qualifications :

    • 3 years experience with high-level customer escalations in account management, client relations, hospitality, or tourism, preferably over the phone.
    • Education, teaching, or tutoring experience is preferred, but not required
    • High empathy and emotional intelligence, with the ability to understand families' educational needs and make product / service recommendations
    • Strong problem solving skills and ability to adapt quickly in a fast-paced environment
    • Conflict management skills and the ability to use high level judgment when managing customer defects
    • Ability to remain calm and professional in stressful situations.
    • Excellent verbal and written communication skills
    • Ability to work independently and multi-task
    • Network requirements : High-speed Internet access (50 Mbps download, 10 Mbps upload) via wired ethernet connection; no Wi-Fi, Satellite or Cellular Hotspot or Cellular Internet
    • Understand and appreciate that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes.

    Responsibilities :

    • Conduct and effectively manage high-volume of inbound phone calls to support current customers
    • Deflect cancellation requests with a solutions oriented approach that instills confidence in the product
    • Full ownership of existing customers that are at risk of canceling services
    • Address complaints with the goal of increasing satisfaction and securing renewals or saves.
    • Achieve client onboarding, retention, and engagement targets set by management
    • Assess and understand the needs of our clients to be able to make recommendations for educational products and services
    • Assist in client service and build strong relations with our students and families
    • Manage client records to ensure proper follow-up
    • Communicate effectively with internal team and external customers
    • De-escalate and handle challenging situations on a regular basis
    • Actively implement coaching and feedback in pursuit of providing customers with a high quality experience

    Varsity Tutors Leadership Principles

    Relentless Focus on Customers

    • Comfort with Ambiguity
    • Ownership
    • Simplify
    • Intellectual Curiosity
    • Build Teams
    • Think Big
    • Insist on High Standards
    • Bias for Action
    • Build Trust
    • Go Deep
    • Have Conviction
    • Deliver Results
    • Are Right, a Lot

    Benefits :

    • $40,000 base salary
    • $6,000 variable compensation target (plus unlimited bonus potential)
    • Equity (Restricted Stock Units) in the company.
    • Full-time positions (40 hours per week, evenings and weekends required ) also include a comprehensive benefits package (health insurance, 401k matching plan, PTO, and free access to tutoring and our online educational resources).
    • Fully Remote Position
    • A once-in-a-lifetime opportunity to help transform how the world learns!
    • A fast-paced, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture
    • Last updated : 2024-02-25

  • 1 Month Ago

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Academic Retention Specialist
  • University of Idaho
  • Moscow, ID FULL_TIME
  • University of Idaho Academic Retention Specialist Location: Moscow Division/College: Equity and Diversity-MID Employee Category: Exempt Pay Range: $42,528 annually FTE: .923 Full/Part Time: Full Time ...
  • 21 Days Ago

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Cosmetic Merchandiser (2023-31313)
  • Apollo Retail Specialist
  • Boise, ID PART_TIME
  • As a cosmetic merchandiser, you’ll take on project-based work to ensure cosmetic products, graphics, and displays are visually appealing to attract and engage shoppers, build strong relationships with...
  • 20 Days Ago

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Telecommunications Tower Technician Green Hand
  • Larson Tower Specialist
  • Boise, ID FULL_TIME
  • Job Description Job Description Benefits : SIRA matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement ...
  • 3 Days Ago

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Telecommunications Tower Technician Green Hand
  • Larson Tower Specialist
  • Idaho Falls, ID FULL_TIME
  • Job Description Job Description Benefits : SIRA matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement ...
  • 3 Days Ago

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Future Opening: Experienced Top Hand
  • Larson Tower Specialist
  • Idaho Falls, ID FULL_TIME
  • Title: Telecommunications Tower Technician Level 3 (top hand)Location: Idaho We are seeking an experienced and highly skilled Telecommunications Tower Technician to join our team as a Level 3 technici...
  • 8 Days Ago

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Customer Retention Specialist
  • Feyer&Associates
  • Lawrence, KS
  • We are looking for a motivated and empathetic Remote Customer Retention Specialist to join our team. As a Customer Reten...
  • 3/28/2024 12:00:00 AM

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Member Retention Specialist
  • Hand and Stone
  • Fort Lauderdale, FL
  • Benefits: 401(k) Bonus based on performance Employee discounts Flexible schedule Health insurance Opportunity for advanc...
  • 3/28/2024 12:00:00 AM

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Retaining Wall Estimator
  • Cowan and Thompson Construction
  • Martinez, CA
  • Job Description Job Description We are looking for an experienced estimator to join our leading retaining wall construct...
  • 3/28/2024 12:00:00 AM

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Retention Specialist
  • The Judge Group
  • Selbyville, DE
  • Job Description Bilingual (Creole)Day ShiftPrimary PurposeCoordinates programs focused on new employee training/onboardi...
  • 3/27/2024 12:00:00 AM

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Client Retention Specialist
  • Boats Group
  • Miami, FL
  • Job Description Job Description Retention Sales Consultant, Core Business Central or East Coast Time Zones Boats Group i...
  • 3/26/2024 12:00:00 AM

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Retained Search Consultant
  • Insure National, LLC
  • Dana Point, CA
  • Job Description Job Description Job Title: Retained Search Consultant Company: Insure National Location: Remote or Hybri...
  • 3/25/2024 12:00:00 AM

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Retention Specialist
  • Christian Care Ministry
  • Melbourne, FL
  • Start date of 04/22/2024 The starting hourly rate for this role is $18.75 for the Melbourne, FL location. This role also...
  • 3/25/2024 12:00:00 AM

A
Customer Service Retention Specialist
  • Admin Tasco LLC
  • Stuart, FL
  • Job Description Job Description We are looking for a dynamic retention specialist to help us retain our core customer ba...
  • 3/25/2024 12:00:00 AM

Idaho (/ˈaɪdəhoʊ/ (listen)) is a state in the northwestern region of the United States. It borders the state of Montana to the east and northeast, Wyoming to the east, Nevada and Utah to the south, and Washington and Oregon to the west. To the north, it shares a small portion of the Canadian border with the province of British Columbia. With a population of approximately 1.7 million and an area of 83,569 square miles (216,440 km2), Idaho is the 14th largest, the 12th least populous and the 7th least densely populated of the 50 U.S. states. The state's capital and largest city is Boise. Idaho p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Annuities Retention Specialist jobs
$52,401 to $70,180