Annuities Retention Specialist coordinates with service representatives and clients to assist with retaining the client's annuity business. Provides knowledge and expertise to clients in order to meet their financial goals and to clearly understand various options that are available with annuities. Being an Annuities Retention Specialist reviews surrender requests and contacts clients to re-engage and identify opportunities for additional sales. Makes recommendations to product line management to improve service and design of products that encourage client retention. Additionally, Annuities Retention Specialist requires a bachelor's degree. Typically reports to a manager. The Annuities Retention Specialist contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be an Annuities Retention Specialist typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)
Burlington Housing Authority is looking for a full time Housing Retention Specialist in our Housing Retention and Services (HRS) department. The HRS Site Based position is responsible for supporting those who have mental health and substance use challenges and/or who have moved from homelessness to Bobbin Mill, Wharf Lane, and other BHA properties. The position works closely with property management and other site-based staff to identify challenges and respond with appropriate direct service and coordination of community services, with a goal of eviction prevention and facilitating a healthy tenancy.
The HRS will evaluate effective site specific programming based on the unique needs of our residents, with the goal of promoting physical and emotional wellbeing, healthy tenancies, and housing retention.
Candidate must have a Bachelor’s degree in social work (or related field) with two to four years of experience, including experience with mental health and substance use supports. Must have experience with diverse and vulnerable populations. Excellent time-management and organizational skills, as well as effective verbal and written communication skills are required. Proficiency with Microsoft Office and internet navigation is also required.
BHA serves a diverse population of tenants and partners with a variety of community agencies. To most effectively carry out our vision of delivering safe and affordable housing to all, we are committed to cultivating a staff that reflects varied lived experiences, viewpoints, and educational histories. Therefore, we strongly encourage candidates from diverse racial, ethnic, and cultural backgrounds, persons with disabilities, LGBTQ individuals, and women to apply. Multilingualism is a plus!
Our robust benefit package includes premium medical insurance with a health reimbursement account, dental, vision, short and long term disability, 10% employer funded retirement plan, 457 retirement plan, accident insurance, life insurance, cancer and critical illness insurance.
We provide a generous time off policy including 12 days of paid time off and 12 days of sick time in the first year. In addition to the paid time off, BHA recognizes 13 (paid) holidays and 2 (paid) floating cultural holidays.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
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Work Location: In person
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