Annuities Customer Service Supervisor jobs in Nevada

Annuities Customer Service Supervisor oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Being an Annuities Customer Service Supervisor has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Supervisor typically reports to a manager or head of a unit/department. The Annuities Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Annuities Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Customer Service Representative - Part Time
  • Williams-Sonoma Inc. Customer Care Centers
  • Las Vegas, NV PART_TIME
  • Williams-Sonoma Inc. 

      Customer Service Representatives – Work from Home!
    Now hiring part-time staff until July 2024

    Applicants must reside from: Alabama, Arizona, Arkansas, Colorado, Connecticut, Florida, Georgia, Idaho, Kansas, Maryland, Minnesota, Mississippi, Nevada, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Utah, Virginia, or Wisconsin

     

    Why you and why us?

    Who are our Customer Service Representatives? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY. 

    What Benefits do you offer?

    • 40% Discount on most merchandise!
    • Fun contests / rewards and recognition programs
    • Paid Training from the comfort of your home
    • Internal promotional opportunities. Based on position requirements and tenure, this can occur within the first 60 days if interested
    • Pay = $15.00/hr *compensation may differ due to individual state wage requirements*

    Essential Functions: The nuts and bolts

    • Address customer questions and concerns regarding product and delivery information
    • Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.
    • Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.
    • Check inventory, process returns, issue replacements and credits for damaged or defective merchandise
    • Perform other duties as assigned

    Qualifications: What you need to apply

    • High School diploma or GED
    • 1 – 2 years previous customer service experience
    • Experience in a performance-based or metric-driven environment
    • Strong ability to communicate both verbally and written with capable data entry skills

    Important Facts: MUST HAVE THESE FOR CONSIDERATION

    •  Ability to complete mandatory paid training for 4 weeks - 100% attendance is required
    •  Confirm that you have the equipment requirements listed below. This will be asked throughout the interview process and could affect employment status if not met
     
    Technology Requirements Overview:

    In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below.

    Devices not acceptable:

    Tablet-based/convertible personal computers (i.e. – Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable.

    Operating Systems:

    • Windows 10 Home, Windows 10 Pro, or Windows 10 Pro for Workstations
    • Windows 11 Home, Windows 11 Pro, or Windows 11 Pro for Workstations
    • Mac IOS 12 or newer 

    What if I have an Education or Enterprise edition of Windows?

    Education and Enterprise editions are not licensed for individual use (these licenses would be owned by a larger organization).

    What if I am using a Windows Insider version of Windows?

    Versions of Windows provided via the Windows Insider program are not considered stable versions of Windows, and are therefore not suitable for production use. Support will only be provided on stable, main release versions of Windows.

    What if I am using an older version of Windows?

    We do not support Windows 95, 98, ME, 2000, XP, Vista, Windows 7, Windows 8 or Windows 8.1.

    What kind of software do I need?

    A PC that is fully updated with all current windows AND all optional updates, as these are device specific for  your system and can affect Audio and other performance if not updated.

    What antivirus protection do I need?

    You must have an anti-virus program running on your computer.  Microsoft Defender is sufficient and already installed on most Windows based computers.

    Web Browser:

    Our systems work best using Google Chrome.  Other browsers may not work.  If this is the case, we will ask you to install Chrome.

    Processor:

    Random Access Memory (RAM):

    • 6 GB RAM or higher, but we recommend 8GM or higher to support the work environment.

    Internal Storage:

    You must have enough free space available to both install needed systems and run these systems effectively.

    Display/Monitor:

    Minimum Optimal Screen Resolution:

    • 1920x1080

    Devices and peripherals needed:

    • External mouse* (wired preferred)
    • Keyboard (wired preferred)
    • Webcam (will be utilized for Training and meetings) 
    • USB headset* (wired required – wireless/Bluetooth headsets NOT acceptable)
      • “Unified Communications” type headset
      • “Gaming” headsets if they meet requirements
      • We highly recommend you have the following headsets for best results during your employment. 
        • Plantronics Blackwire 3210/3220
        • Jabra Evolve 20 UC
        • Other recommendations will be included in the system requirements documentation provided later in the process
      • Headset models NOT supported
        • MPOW 
        • Cyber Acoustics
        • Logitech H390 (with windows 11 based computers) 
        • NUBOW
     

    *We do not recommend using built-in laptop trackpads

    Your system’s internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.
     

     


     

     

     

     

  • 24 Days Ago

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Customer Service Representative - Full Time
  • Williams-Sonoma Inc. Customer Care Centers
  • Las Vegas, NV FULL_TIME
  • Williams-Sonoma Inc. Customer Service Representatives – Work from Home! Now hiring Full-Time staff until July 2024 Applicants must reside from: Alabama, Arizona, Arkansas, Colorado, Connecticut, Flori...
  • 24 Days Ago

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Customer Service Supervisor
  • Goodwill Industries Of So
  • Las Vegas, NV FULL_TIME
  • ESSENTIAL EXPECTATIONSCustomer Service ExpectationsServing customers at Goodwill has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our com...
  • 14 Days Ago

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Customer Service Representative
  • American Tax Service
  • Las Vegas, NV FULL_TIME
  • Elite Sales Solutionsemployment type: full-timejob title: Customer Service RepresentativeFast growing company has an immediate need for skilled customer service reps to take inbound calls from our cli...
  • 3 Days Ago

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Dispatcher/Billing/Customer Service
  • Anytime Home Service
  • Las Vegas, NV FULL_TIME
  • We are looking for a long term, self driven and reliable person to be a part of our office team. This individual must be independent, highly organized and skilled at multitasking. They will need to be...
  • 9 Days Ago

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Customer Advisor
  • EZ Service Srl
  • Las Vegas, NV FULL_TIME
  • ABOUT ZEGNA Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in...
  • 11 Days Ago

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Customer Service/Coordinator I
  • Experis
  • Hanover, PA
  • Our client in Food Industry is seeking a Customer Service Representative to join their team. The ideal candidate will ha...
  • 3/28/2024 12:00:00 AM

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Client Services Supervisor
  • SPS North America, Inc
  • San Francisco, CA
  • Job Details Level Experienced Job Location CHS SF - San Francisco, CA Position Type Full Time Salary Range $29.00 - $31....
  • 3/28/2024 12:00:00 AM

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Customer Service Coordinator
  • USAA
  • Phoenix, AZ
  • Why USAA? Lets do something that really matters. We have an important mission: serving the members of the military commu...
  • 3/28/2024 12:00:00 AM

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Customer Service Coordinator
  • Container Port Group
  • Baltimore, MD
  • ** Customer Service Coordinator** **Job Category****:** Operations **Requisition Number****:** CUSTO001964 Showing 1 loc...
  • 3/28/2024 12:00:00 AM

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Customer Service Coordinator
  • Lightning eMotors, Inc
  • Loveland, CO
  • **Lightning eMotors** **Customer Service Coordinator** **Customer Service - Loveland, CO - Full Time** **Division** : Cu...
  • 3/28/2024 12:00:00 AM

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Client Services Supervisor - Home Health
  • Interim HealthCare
  • Johnstown, PA
  • Our Client Services Supervisor are the first point of contact for our caregivers and clients and use their knowledge of ...
  • 3/27/2024 12:00:00 AM

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Client Service Supervisor
  • Gallagher
  • Fort Wayne, IN
  • About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's glob...
  • 3/26/2024 12:00:00 AM

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Client Service Supervisor
  • Aveanna Healthcare
  • Wexford, PA
  • Position Overview The Client Services Supervisor is primarily responsible for management of the recruitment, hiring, sta...
  • 3/1/2024 12:00:00 AM

Nevada is almost entirely within the Basin and Range Province, and is broken up by many north-south mountain ranges. Most of these ranges have endorheic valleys between them, which belies the image portrayed by the term Great Basin. Much of the northern part of the state is within the Great Basin, a mild desert that experiences hot temperatures in the summer and cold temperatures in the winter. Occasionally, moisture from the Arizona Monsoon will cause summer thunderstorms; Pacific storms may blanket the area with snow. The state's highest recorded temperature was 125 °F (52 °C) in Laughlin (e...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Annuities Customer Service Supervisor jobs
$76,826 to $96,648

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Supervises and Handles Task with Regards to Annuities – As a supervisor, you are responsible in handling several tasks that deal with annuities, which include supervising the representatives of an annuities group.
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