Annuities Customer Service Supervisor oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Being an Annuities Customer Service Supervisor has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Supervisor typically reports to a manager or head of a unit/department. The Annuities Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Annuities Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Job Summary
Serves as working supervisor of Maintenance Department. Supervise staff of Maintenance Workers, and Maintenance Worker Leads. Performs any combination of the day-to-day maintenance duties, ensuring Navy Lodge standards are met. Regularly performs the full range and scope of services that include, but not limited to: preventative maintenance, alteration and repair of exchange and/or Navy Lodge buildings and equipment. Requires shift work, upkeep of all equipment, maintenance office operations, guest services, housekeeping support, etc. Communicate with all Navy Lodge personnel and chain of command concerning operations, guest issues or situations that require immediate attention.
Duties and Responsibilities
- Maintains accountability for issuance and control of keys. - Controls inventory/quantity of associates' uniforms, ensuring that approved uniforms and name badges are worn and maintained in proper condition.
Physical Effort:
Is required to stand, stoop, bend, and kneel in tiring and uncomfortable positions. Frequently lifts and carries materials and equipment weighing up to 50 pounds.
Working Conditions:
Works inside and outside; is exposed to dust, dirt, fumes, and soiling of hands and clothing. Is also exposed to possible cuts and bruises.
Total of 4 years experience consisting of the following
GENERAL EXPERIENCE
One year of experience that provided the applicant with knowledge of general maintenance practices involving the upkeep of buildings grounds fixtures equipment etc.
SUBSTITUTION OF EDUCATION FOR EXPERIENCE
One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience.
SPECIALIZED EXPERIENCE
Three years of general maintenance work in involving variety of trade practices associated with such occupations as carpentry electrical work plumbing painting air conditioning and refrigeration plumbing masonry work etc.
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0 Annuities Customer Service Supervisor jobs found in Hattiesburg, MS area