Annuities Customer Service Supervisor oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Being an Annuities Customer Service Supervisor has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Supervisor typically reports to a manager or head of a unit/department. The Annuities Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Annuities Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Customer First Solutions in Birmingham, AL is seeking a dedicated Customer Service Representative to join our team. As a key member of our customer service department, you will play a crucial role in ensuring our clients receive top-notch support and assistance. Your responsibilities will include managing customer accounts, resolving inquiries, and providing personalized solutions to enhance their overall experience. At Customer First Solutions, we value teamwork, dedication, and a passion for customer satisfaction. We offer a competitive salary range of $50,000 to $60,000 annually, along with opportunities for professional growth and development. If you are a customer-focused individual with excellent communication skills and a drive to exceed expectations, we welcome you to apply for this exciting position.
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