Annuities Customer Service Representative processes orders and fulfills customer needs to ensure satisfaction. Answers consumer questions regarding annuity products or policies. Being an Annuities Customer Service Representative has strong working knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Representative typically reports to a supervisor or manager. The Annuities Customer Service Representative gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Annuities Customer Service Representative typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Job title: Manager - Business Operations
Location: 4040 Esplanade Way Tallahassee, FL 32311
Job summary:
Business Operations Specialist (2) - provide detailed desk procedures as well as overall business processes to the Contract Manager as the Department transitions from the current accounting and cash management system, (FLAIR) to the implementation of a cloud-hosted, modern financial management solution, (Florida PALM).
Project Management Specialist (1)- same duties as Business Ops Spec, with project supervisory duties.
WORK ENVIRONMENT: Professional Office / Cubicle
CANDIDATE RESPONSIBILITIES:
** Documenting current business processes, including face to face, phone, email or video conferencing communications
** Inventory, catalog and comprehensively document all existing roles, processes and procedures involved in the operation of the departments (Accounting, Budget, Disbursements, Finance, Revenue, and Reporting functions)
** Ability to draft precise and exhaustive procedures
Job Type: Contract
Schedule:
Ability to Relocate:
Work Location: In person
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