Annuities Customer Service Representative jobs in Troy, MI

Dive into a role that goes beyond --whether you’re at the heart of customer success or earning bonuses through impactful upsells that genuinely benefit our customers. Join our family-owned business that thrives on relationships, and with your expertise and drive, we aim to redefine customer journeys.

Why You’ll Be the Perfect Fit:

• Exceptional Benefits: From health, dental, vision, and 401K plans to bonuses centered around customer satisfaction.
• Growth & Impact: Here, it's more than just a job. It's about making a tangible difference with every customer interaction.

Your Role as the Catalyst for Customer Success:

• Cultivate profound relationships, understanding each client's needs and aspirations.
• Translate your sales expertise into solutions that resonate with our clients' visions.
• Articulate the value of our offerings with conviction, ensuring customers see the benefits tailored for them.
• Be the guardian of accuracy in every customer document, ensuring their unique requirements are met.
• Coordinate with our team to craft seamless customer journeys that spell delight.
• Be the empathetic touchpoint, addressing concerns with utmost professionalism and warmth.
• Uphold our company's mission with pride, ensuring every customer interaction aligns with our core values.

What We Envision in Our Champion:.

• An eye for detail that ensures every customer touchpoint is memorable.
• Stellar communication skills that create lasting customer relationships.
• A deep understanding of sales techniques, adaptable to varied customer profiles.
• Tech-savviness in Microsoft Office, CRM software, and an ability to leverage marketing techniques for customer-centric outreach.
• A collaborative spirit, ensuring smooth operations with teams across functions.

Step into a culture where customer success stories are our daily anthem. As we grow, you’ll find avenues to elevate your skills and craft experiences that leave a mark.

Be a part of our narrative where every success story is a testament to an incredible customer journey. If this sounds like your calling, let's shape the future of customer success together. Apply now!

Job Type: Full-time

Pay: $33,000.00 - $42,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: In person