Annuities Customer Service Representative jobs in Staten Island, NY

Job Overview:

We are seeking a Customer Service Representative to join our team. The ideal candidate will have a passion for customer service and excellent communication skills.

Responsibilities:

- Provide exceptional customer service via phone, email, and in-person interactions

- Schedule orders for delivery and/or pick up and accurately enter the order into our dispatch software.

- Assist customers with inquiries and concerns. Work in conjunction with other departments to resolve customer issues.

- Maintain accurate customer records through data entry.

- Develop and maintain a knowledge base of the evolving products and services.

- Multilingual skills are a plus

Experience:

- Previous experience in customer service, sales, or other related fields is a plus

- Strong phone etiquette and communication skills.

- Ability to build rapport with clients

- Ability to prioritize and multitask

- Positive and professional demeanor

- Proficient in data entry and navigating computer systems, including MS Word, Excel and Outlook.

Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you are a dedicated individual with a passion for customer service, we encourage you to apply for this exciting opportunity as a Customer Service Representative.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Flexible schedule
• On-the-job training
• Paid time off

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person

Ability to Relocate:

• Staten Island, NY 10310: Relocate before starting work (Required)

Work Location: In person