Annuities Customer Service Representative jobs in Rockford, IL

Annuities Customer Service Representative processes orders and fulfills customer needs to ensure satisfaction. Answers consumer questions regarding annuity products or policies. Being an Annuities Customer Service Representative has strong working knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Representative typically reports to a supervisor or manager. The Annuities Customer Service Representative gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Annuities Customer Service Representative typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Triple Service
  • Mendota, IL FULL_TIME
  • Full-Time

    Today is awesome! You showed up for work, had a quick team meeting, and then sat down at your desk. The calls started coming in from people who needed your help. You answered calls, listened to those customers tell you what they need, and you relied on your expertise to guide them. When you encountered questions you couldn’t answer, there was a friendly Team Leader close at hand who not only gave you the answer but provided on-the-spot training so you would always know how to handle these questions in the future. When the incoming calls slow down, you turn your attention to follow-up calls you conduct with customers to help them. You end your day knowing that you helped a lot of customers and played an integral part of the Gold Medal team. You’re already looking forward to tomorrow!

    Responsibilities

    • Work with the team: You stay in contact with your supervisor and your team to make sure the workload is shared by everyone – you step up when you need to and you proactively step in to help other team members when you can.
    • Develop your expertise: You listen carefully to each customer and use that information to guide the customer to help them make the right decisions for the safety and comfort of their family. You constantly build your expertise to provide even better guidance, and because our installers and experts rely on your accuracy.
    • Master the telephone: You are comfortable using the phone. You listen well to customers, and you can speak clearly and confidently. You’re comfortable with both in-bound calls and out-bound calls to existing customers (no cold calling), and you can change course as necessary – perhaps dealing with an upset customer on one call and then happily greeting the next caller and upselling them.

    Qualifications

    • You’re a tech-savvy people-person: You can communicate confidently via phone, mobile device, text, and email; you can use the internet and our internal software to complete your work accurately.
    • You can multi-task and have attention to detail: You can enter information while a customer is speaking, without allowing it to distract you. You are careful in the information you enter knowing that other team members will be relying on it.
    • You’re flexible: You are able to work full-time hours but those hours might be day-time, evening, and/or weekend shifts.

    Benefits

    • Health insurance
    • Paid time off
    • 401(k) matching
    • Life insurance
    • Referral program
    • Employee discount
  • 2 Days Ago

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Outbound Customer Service Representative
  • Triple Service
  • Mendota, IL FULL_TIME
  • The primary functions of the Outbound Customer Service Representative are to convert outbound calls into booked service/maintenance calls while mentioning and potentially booking additional sales and ...
  • 2 Days Ago

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Customer Service Representative
  • MRA Recruiting Services
  • Loves Park, IL FULL_TIME
  • Job Title: Customer Service RepresentativeCompany: Triad TechnologiesLocation: Loves Park, ILSummary: This individual is responsible for handling all essential duties and responsibilities of inside sa...
  • 19 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Delavan, WI FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Loves Park, IL FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Freeport, IL FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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0 Annuities Customer Service Representative jobs found in Rockford, IL area

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Customer Service Representative
  • Roscoe and Associates
  • South Beloit, IL
  • Job Description Job Description Schedule Monday-Friday 7:00AM-3:30PM Benefits/Perks Competitive Compensation Paid Time O...
  • 3/29/2024 12:00:00 AM

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CUSTOMER SERVICE REPRESENTATIVE>
  • Family Dollar
  • Edgerton, WI
  • Family Dollar - 1023 N MAIN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family...
  • 3/29/2024 12:00:00 AM

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Client Service Associate
  • WestPoint Financial Group
  • Crystal Lake, IL
  • This position is being offered by an advisor team located in Crystal Lake, one of Chicago's premier northwestern suburbs...
  • 3/28/2024 12:00:00 AM

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CUSTOMER SERVICE REPRESENTATIVE
  • Dollar Tree Family Dollar - Dollar Tree, Inc.
  • Janesville, WI
  • Provides customer engagement in positive and approachable manner. - Assists in maintaining a clean, well-stocked store f...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Mr. Handyman
  • Crystal Lake, IL
  • Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Han...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative / Remote
  • American Income Life Insurance Company
  • Rockford, IL
  • (DUE TO COVID-19 IN EFFORT TO EMBRACE SOCIAL DISTANCING THE COMPANY OVERVIEW WILL BE CONDUCTED ONLINE VIA ZOOM) We are l...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Garner Health
  • Rockford, IL
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/27/2024 12:00:00 AM

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FT Customer Service Representative
  • Bankatfirstnational
  • Beloit, WI
  • ** FT Customer Service Representative** **Job Category****:** Retail **Requisition Number****:** CUSTO001510 Showing 1 l...
  • 3/26/2024 12:00:00 AM

Rockford is a city in Winnebago County in the U.S. state of Illinois, in far northern Illinois. Located on the banks of the Rock River, Rockford is the county seat of Winnebago County (a small portion of the city is located in Ogle County). The largest city in Illinois outside of the Chicago metropolitan area, Rockford is the third-largest city in the state and the 171st most populous in the United States According to 2010 U.S. Census Data, the City of Rockford had a population of 152,871, with an outlying metropolitan area population of 348,360. The City of Rockford's population is 147,051...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Annuities Customer Service Representative jobs
$54,420 to $69,717
Rockford, Illinois area prices
were up 1.3% from a year ago

Annuities Customer Service Representative in Bremerton, WA
United in purpose, diverse in perspective, we re dedicated to making a difference in the lives of our customers.
December 30, 2019
Annuities Customer Service Representative in Petaluma, CA
We are looking for customer- focused, accountable, efficient and engaged professionals who are dedicated to and guided by a commitment to service excellence.
December 14, 2019
Annuities Customer Service Representative in Phoenix, AZ
With an understanding of the customers needs and wants, and a focus on delivering solutions that meet those needs, you will deliver a service experience that exceeds expectations and makes it easy for customers to do business with us.
January 30, 2020